Great customer service from Archy at Macclesfield FatFace. Went in to buy a dress I had seen a few weeks ago despite my very hazy description Archy worked out which one it was and ordered it for me.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
not impressed. usually staff are very helpful. young looking girl with brown n blonde hair just stood behind cash desk too busy chugging her drink /stuffing her face to bother about customers. used... Ver más
La empresa ha respondido
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... Ver más
La empresa ha respondido
I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, Reino Unido
- 01625 422307
4,7
Excelente
150 opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Staff always very helpful and clothes…
Staff always very helpful and clothes look great and are of excellent quality.
15 de junio de 2025
Respuesta de FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really pleased with the quality and fit.
Really pleased with the quality and fit.
14 de junio de 2025
Respuesta de FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Staff exceptionally helpful at…
Staff exceptionally helpful at macclesfield
19 de abril de 2025
Opinión espontánea
Respuesta de FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The garment quality was excellent & the…
The garment quality was excellent & the staff very helpful. I should get in there more!
19 de abril de 2025
Respuesta de FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely jumpsuit and great fabric.
15 de abril de 2025
Respuesta de FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - MACCLESFIELD
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Lovely friendly professional helpful…
Lovely friendly professional helpful staff. Victoria and Sara. Very good up sellers.
2 de diciembre de 2024
Opinión espontánea
Respuesta de FatFace - MACCLESFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Gorgeous boots
Gorgeous boots - really stylish, great fit and very comfortable. Order arrived earlier than expected!
26 de noviembre de 2024
Respuesta de FatFace - MACCLESFIELD
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service as always
Served by a wonderful young woman named Victoria. She helped me find the perfect jumper for my grandson for Christmas.
22 de noviembre de 2024
Opinión espontánea
Respuesta de FatFace - MACCLESFIELD
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and helpful
Team member was lovely, really helpful. Store looked good. Always get Christmas presents from fat face.
12 de noviembre de 2024
Opinión espontánea
Respuesta de FatFace - MACCLESFIELD
Good afternoon,
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Macclesfield store - this is great to hear. Take care, LE
Really helpful
Really helpful, friend staff. Always top tier clothes :) will defo visit this specific store again!
16 de octubre de 2024
Opinión espontánea
Respuesta de FatFace - MACCLESFIELD
Hello Eve
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Men's jeans that actually fit
Just had a great time in the Macclesfield store. Finally got my boyfriend to find two pairs of jeans he actually liked and fitter!!! A miracle! Bought a jumper and a jacket too, really nice stuff. My mother in law had a lovely natter and a giggle with Jen who was very helpful finding sizes and things for us. Hoping this stays in Macc for good!
16 de octubre de 2024
Opinión espontánea
Respuesta de FatFace - MACCLESFIELD
Hello Claire
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Macclesfield store - this is great to hear. Take care, LE
Respuesta de FatFace - MACCLESFIELD
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely customer service and got 20% off…
Lovely customer service and got 20% off with my student discount
12 de octubre de 2024
Opinión espontánea
Respuesta de FatFace - MACCLESFIELD
Hello Katie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - MACCLESFIELD
Hello Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Victoria was really helpful and patient
Victoria was really helpful and patient
12 de octubre de 2024
Opinión espontánea
Respuesta de FatFace - MACCLESFIELD
Hello Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love fat face clothes excellent quality
Love fat face clothes excellent quality
8 de septiembre de 2024
Respuesta de FatFace - MACCLESFIELD
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The member of staff was great
The member of staff was great. Very helpful and personable.
2 de septiembre de 2024
Opinión espontánea
Respuesta de FatFace - MACCLESFIELD
Hello Paul thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality items.
Great quality items.
Ordered some items online and chose ‘click & collect’ from the Macclesfield store. So easy! Very helpful staff.
15 de agosto de 2024
Respuesta de FatFace - MACCLESFIELD
Hello Woody
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.