Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... Ver más
La empresa ha respondido

85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... Ver más
La empresa ha respondido
Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels wel... Ver más
La empresa ha respondido
Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.
La empresa ha respondido
I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... Ver más
La empresa ha respondido
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short.
Informed by the assistant that they don't keep stock of either short or long length in store and would have to order online.
Very helpful and jeans ordered. Quick delivery arriving the following day.
Excellent service from Fat Face and shout out to helpful staff.

Respuesta de FatFace - MEADOWHALL 2
Friendly people in store and always great quality clothes. Plus the 20% for blue cards was a bonus

Respuesta de FatFace - MEADOWHALL 2
I just love FatFace! The clothes are very well made and I have made many a purchase from both online and the shop in Meadowhall.
The staff in the shop are very friendly and extremely helpful. Always got a smile for everyone and some conversation.
I highly recommend this shop because of the quality of the goods, the way the store is presented and ALL the staff.

Respuesta de FatFace - MEADOWHALL 2
My visit to the Sheffield Meadowhall FatFace Store was disappointing overall, largely due to the attitude of the sales staff. They came across as disinterested and unapproachable, giving the impression that they would rather be elsewhere than assisting customers. This lack of engagement really detracted from the shopping experience. It’s hard to understand why anyone would choose a customer-facing role if they’re not willing to offer even a basic level of service. Unfortunately, this experience has put me off returning to this store anytime soon.

Respuesta de FatFace - MEADOWHALL 2
My favourite shop!
Something a little bit different and always great quality. Love to browse in stores but also shop online. Staff are always very helpful if you need them for anything.

Respuesta de FatFace - MEADOWHALL 2
Needed a different size and friendly assistant was very obliging and went and got one.

Respuesta de FatFace - MEADOWHALL 2
Returned item as was too big. Fat Face always good customer service.

Respuesta de FatFace - MEADOWHALL 2

Respuesta de FatFace - MEADOWHALL 2
The size I ordered was too big. The sales assistant checked to see if they had a smaller size which they did. I found this really useful as I live a long way from the shop so it saved me time and money to have to re order. Thankyou

Respuesta de FatFace - MEADOWHALL 2
I buy a lot of clothes from Fat Face online ..but my favourite store has to be the Meadowhall one.All the staff are so friendly and helpful .
David who works there is just one of the best crew ..nothing is ever too much trouble for him..approachable ,friendly polite .
A fabulous asset to the brand and store ..well done .

Respuesta de FatFace - MEADOWHALL 2
Had to return a jumper only because I had two sizes to see which fit best. So easy to do friendly staff no waiting. Love fat face.

Respuesta de FatFace - MEADOWHALL 2
I shopped today at the Fatface store in Meadowhall Sheffield. The shop is bright and well presented. I was drawn to the new stock - which as always- was very tempting . The experience was enhanced by Shirley - who is always so friendly and welcoming and gives honest advice and help.

Respuesta de FatFace - MEADOWHALL 2

Respuesta de FatFace - MEADOWHALL 2
Lovely staff and lovely quality and style clothing.

Respuesta de FatFace - MEADOWHALL 2
Wow what excellent customer service I received on the 17th of January from David at Sheffield Meadowhall branch. He was friendly and helped with my return. I’ve been in many times and always found him very approachable, it certainly makes me want to go back and would highly recommend to my friends and family 😀

Respuesta de FatFace - MEADOWHALL 2
Fast delivery despite being over Christmas. Polite and efficient staff.

Respuesta de FatFace - MEADOWHALL 2
Good value for good clothing. Prompt delivery to the local store and polite staff

Respuesta de FatFace - MEADOWHALL 2

Respuesta de FatFace - MEADOWHALL 2
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.