I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... Ver más
La empresa ha respondido
Localización
Cambiar localización85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short. Informed by the assistant that they don't keep stock of... Ver más
La empresa ha respondido
Bought something online with delivery in store. Not only I absolutely love the item bought but also the service in store. Acknowledged with a smile is the perfect customer service in my opinion. (Mead... Ver más
La empresa ha respondido
Fantastic, my main reason for clothing order was I wanted a pair of jeans & fatface did a short length. I’ve tried various other stores & ordered short/petite, all the pairs I ordered the inside l... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, Reino Unido
- 01142 568344
4,7
Excelente
188 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent quality goods
Excellent quality goods, good pricing and easy pick up from one of the fatface stores
25 de agosto de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent sales staff at Meadowhall
Excellent sales staff at Meadowhall, my first time in Fatface def will not be my last ,
22 de julio de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Trousers, great style and lightweight perfect for summer
I liked a pair of trousers in the Meadowhall shop, great style in a lovely lightweight material for this hot summer. Sadly, the colour I liked was not in stock in my size. The assistants were very helpful and they provided the details so that I could find them online and which made ordering straightforward. My order arrived quickly and well packaged. No probs.
23 de julio de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface My Favourite Shop
I always buy the majority of my clothes from Fatface I love the designs and the choice of fabrics.
Always a pleasure to deal with the lovely staff at Fatface Meadowhall.
1 de julio de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had to make a return
Had to make a return as I got same item in smaller size on line staff were very friendly and obliging nothing is too much trouble for them they are an asset to the brand
22 de junio de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always the best quality …
Always the best quality and fantastic delivery.
Thank you FatFace.
29 de mayo de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered Sunday for delivery to store…
Ordered Sunday for delivery to store Monday. Apparently then delivered to wrong store. Arranged they would be delivered to my address on the Tuesday. Never arrived. Ditto Wednesday. Now after several phone calls at store awaiting my collection. Dreadful service.
25 de mayo de 2025
Respuesta de FatFace - MEADOWHALL 2
Good afternoon, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Very happy with my purchase
Very happy with my purchase. A sale item so good bargain. Staff lovely and very helpful. Happy customer 💝
17 de mayo de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always so easy to collect and return…
Always so easy to collect and return items in store. Lovely friendly helpful staff
2 de mayo de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A lovely lady phoned me to apologise…
A lovely lady phoned me to apologise for not having the hoodie I wanted in the next size so explained how I could send it back great customer service I have managed to get one in a large and it’s fits perfect thank you for all your help .
29 de abril de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Love the quality of the clothes
Love the quality of the clothes, opportunity to pick the items up in store if purchased online and return them if not wanted with such ease. Staff are always friendly and helpful in store.
1 de abril de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Really helpful staff in store
Really helpful staff in store. Ordered multiple sizes and was easy to return the ones that didn’t fit. Refund for these granted quickly.
31 de marzo de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great Henley t shirts, but ….
Great Henley t shirts - excellent quality; but, no communication from FatFace to say they were waiting to be collected from the Meadowhall store!
25 de marzo de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Gorgeous styles and wonderful quality
Gorgeous styles and wonderful quality
Staff always helpful friendly and welcoming. Very professional with great knowledge of the products they are selling
Have recommended this store to all my family and friends
6 de marzo de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Good ordering experience, but collection information not the best…
Easy to find what wanted and the order process was straightforward as expected. I opted to collect from my nearest shop and was given a collection day of Friday. However, on Friday morning I received a message saying that there would be a delay and to wait for a notification. Later on Friday I received another message saying that my order was ready to be collected. Something clearly went wrong. I hope next time I don’t encounter the same issue, as I had to change my plans for the day.
4 de febrero de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello there, thank you for taking the time to leave your review and for providing your feedback. I'm really sorry to hear that there was a slight delay with your order, I can understand your disappointment. I will be sure to pass this to the relevant team.
Take care, LE
Love the shop
Love the shop, it was easy to place the order and it was delivered on time. Will buy from Fatface again.
13 de enero de 2025
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My Order
I was kept well informed about the progress of my order and fiund Fatface a good company to deal with and order from .Well done!
9 de diciembre de 2024
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.