I needed to try a larger size in a top I had bought. Incredibly helpful in the store. While I was there I found the perfect dress to wear at my first races at Newmarket. The dress was beautiful but... Ver más
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Consulta las opiniones de los clientes
The company is customer focused. Nothing is too much trouble in Norwich branch. They listen to your shape concerns etc. help you shop and give you honest feedback on sizes and styles. Will always shop... Ver más
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I am very pleased with the black pair of Anya cropped linen trousers I bought in the sale. They fit perfectly in my usual size. The high waistline is flattering and the linen keeps its shape. Collecti... Ver más
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Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Reino Unido
- 01603 622074
4,7
Excelente
241 opiniones
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Friendly experience in store from a…
Friendly experience in store from a fellow ‘Andrea’
24 de abril de 2026
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I originally went to the store for the…
I originally went to the store for the T-shirt
The store assistant was so helpful and pointed me to your online store
I was so pleased to learn my lovely T-shirt was available!!
I love ‘all things fat face !!
26 de abril de 2026
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the clothes they look good and…
Love the clothes they look good and last well. Only issue when ordering online if they give you a day it should be delivered in the morning not at the end of the day.
26 de abril de 2026
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Was pleased to see a dress I liked in a…
Was pleased to see a dress I liked in a petite. Just wish they sold petite instore
23 de abril de 2026
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Andy was professional and helpful with…
Andy was professional and helpful with regard to refunding an item purchased in-store. Her colleagues have also been very helpful and informative about my rights as a customer.
2 de abril de 2026
Opinión espontánea
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online, and get delivered to the store. Staff in branch extremely helpful
5 de marzo de 2026
Respuesta de FatFace - NORWICH 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Always very helpful staff & love the…
Always very helpful staff & love the fit & patterns
17 de enero de 2026
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On Line Letdown
Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an appointment and as I have a 40 mile round trip I arrange all my pickups for the same day. Out of politeness I called into the shop to cancel my order but when they checked the delivery was there despite still receiving texts to say it wasn't.
15 de enero de 2026
Respuesta de FatFace - NORWICH 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Perfect Jeans Kept, Easy Returns for extras
Ordered 2 pairs of jeans in different sizes to compare - size 10 fit perfectly - love them! Top unfortunately was too big and smaller sizes out of stock. I returned the extra pair of jeans and top to store and it was really easy to return. Shop Assistant was lovely too. Love Fatface! X
7 de enero de 2026
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I collected from store
I bought excellent quality pj bottoms in the sale for an excellent price. I got it dropped off in the store so it saved delivery cost as I know I would be going into the city. That was convenient.
6 de enero de 2026
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything I buy from you fits perfect…
Everything I buy from you fits perfect which is rare and the clothes are really well made.
4 de enero de 2026
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - NORWICH 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Very helpful staff
Very helpful staff, nothing too much trouble. Nice to have a smile and friendly greeting as you walk in the door.
4 de enero de 2026
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Awful Returns Policy
Bought some slippers as a gift which were unfortunately wrong size. As a gift I removed the price from the bottom of them when I tried to return them to the Norwich store I was told I was not able to return them even with my proof of purchase. What a disgrace!
3 de enero de 2026
Respuesta de FatFace - NORWICH 2
Hello Dan
Thank you for your review.
We can see that this has now been resolved in store.
Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Great clothes
Great clothes, great sale price. Efficient ordering and store pick up
31 de diciembre de 2025
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff
Handbag arrived on time, Good quality and excellent price in Black Friday sale. Arranged to collect in store. Very helpful staff.
8 de diciembre de 2025
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered it online to collect
Ordered it online to collect. Fast and friendly service.
19 de diciembre de 2025
Respuesta de FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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