I needed to try a larger size in a top I had bought. Incredibly helpful in the store. While I was there I found the perfect dress to wear at my first races at Newmarket. The dress was beautiful but... Ver más
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Consulta las opiniones de los clientes
The company is customer focused. Nothing is too much trouble in Norwich branch. They listen to your shape concerns etc. help you shop and give you honest feedback on sizes and styles. Will always shop... Ver más
La empresa ha respondido
I just love Fatface. The shop assistants are so friendly and kind in there. Excellent customer service. Thank you
La empresa ha respondido
Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Reino Unido
- 01603 622074
4,8
Excelente
242 opiniones
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Norwich shop very good
Had a fantastic time in the Norwich shop on Sunday - it was an awful day, pouring with rain, but I was greeted by a lovely young chap called Ivo who had a big smile on his face and helped me find the top I was looking for. He even kept my husband entertained whilst I tried it on. Could not ask for better, more enthusiastic service - will definitely be shopping there again!!
26 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - NORWICH 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Stocks my kind of style.
16 de mayo de 2024
Respuesta de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
Shirt is absolutely amazing
Shirt is absolutely amazing, very good quality and material.
Definitely recommend. Also price was half price so perfect.
8 de mayo de 2024
Respuesta de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear the item was suitable, and you have enjoyed using our service.
We look forward to welcoming you back soon.
Take care. -GHi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear the item was suitable, and you have enjoyed using our service.
We look forward to welcoming you back soon.
Take care. -SW
Good range of products
Good range of products supported by a great service and friendly staff
12 de mayo de 2024
Respuesta de FatFace - NORWICH 2
Good afternoon, Charles.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about our products and the service you received. We look forward to you shopping with us again soon at our Norwich store.
Take care, JB
Lovely Staff
Great and efficient members of staff. Lovely environment also! I was looked after by Summer who was extremely helpful in finding my daughter a great new Summer outfit! Never a bad experience!
19 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience with our staff. We hope you love your purchase and look forward to welcoming you back soon.
We are glad to hear Summer helped you guys out for the Summer!
Take care. -SW
Worth every penny
Always quality products never upset with anything I buy from them
12 de mayo de 2024
Respuesta de FatFace - NORWICH 2
Good afternoon, Trevor.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Good product.
7 de mayo de 2024
Respuesta de FatFace - NORWICH 2
Good afternoon, Shilpa.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Respuesta de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order!
Take care. -GM
Respuesta de FatFace - NORWICH 2
Good afternoon,
Thank you for your 5* review. Have a great weekend. Many thanks-AB.
Respuesta de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases!
Take care. -GM
There was quite a queue but another…
There was quite a queue but another member of staff quickly came and things moved along rapidly after that. Staff always friendly and helpful.
19 de abril de 2024
Respuesta de FatFace - NORWICH 2
Good afternoon, Veronica.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Norwich store.
Take care, JB
Great experience at fat face
Aimee and Sophie were professional friendly and extremely helpful . Many thanks for helping me both of u
22 de abril de 2024
Opinión espontánea
Respuesta de FatFace - NORWICH 2
Good afternoon, Elizabeth.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments, we look forward to you shopping with us again soon at our Norwich store.
Take care, JB
Good quality clothing lovely designs…
Good quality clothing lovely designs highly recommend
22 de abril de 2024
Opinión espontánea
Respuesta de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
Respuesta de FatFace - NORWICH 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service!
Website easy to navigate, fast delivery, and very helpful staff in the Norwich branch when I collected my order.
22 de marzo de 2024
Respuesta de FatFace - NORWICH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff are polite and efficient.
20 de marzo de 2024
Respuesta de FatFace - NORWICH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely friendly staff
Friendly experience and super efficient. Thank you. Norwich Fatface very helpful.
23 de marzo de 2024
Respuesta de FatFace - NORWICH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Helpful staff
A different store had taken my email down wrong to send the receipt too. Sandi went out of her way to find it for me to order a different size. She was very helpful and friendly.
14 de marzo de 2024
Opinión espontánea
Respuesta de FatFace - NORWICH 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Respuesta de FatFace - NORWICH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very pleased with purchases
Very pleased with purchases. Very easy ordering and good delivery times
20 de marzo de 2024
Respuesta de FatFace - NORWICH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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