Placed a significant size order online and the delivery was on time. The trousers, shirt and casual tshirt was just right, however the shoes did not fit my foot size. I returned them to the retail s... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Quality clothing, lots of cotton and natural fabrics in lovely colours and prints, washes well and usually lasts for years . Online ordering quick and easy, kept informed. Refunds and returns quick by... Ver más
La empresa ha respondido
Goods as described,good quality as usual, only complaint was the delay in delivery as the parcel seemed to spend a long time at the delivery companies despatch warehouse.
La empresa ha respondido
The Odette Denim Dress size 6 was ordered online and delivery was speedy. The dress was lovely but, unfortunately, far too big at the top. Return process and refund by the local Fat Face store excell... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
15/17 The Square, GU32 3HP, Petersfield, Hampshire, Reino Unido
- 01730 267589
4,8
Excelente
87 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Straight forward ordering and super…
Straight forward ordering and super fast return system.
18 de marzo de 2023
Respuesta de FatFace - PETERSFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a lovely Afternoon!
EP
Great service
Great service, very pleasant staff even though the store was very busy. Last minute Christmas gift 👍 on line always good too
21 de diciembre de 2022
Respuesta de FatFace - PETERSFIELD
Hi Glenda thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service and very patient with…
Excellent service and very patient with a forgetful customer 😊
24 de diciembre de 2022
Opinión espontánea
Respuesta de FatFace - PETERSFIELD
Hi Kay,
Thank you so much for this review and sharing your most recent shopping experience. We really appreciate your feedback and will ensure that it is passed on to the Petersfield team. Many thanks, SC
Great delivery and easy local shop…
Great delivery and easy local shop returns if needed.
Lovely dress which I kept!
10 de diciembre de 2022
Respuesta de FatFace - PETERSFIELD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care,EP
Good quality item,slow delivery
Goods as described,good quality as usual, only complaint was the delay in delivery as the parcel seemed to spend a long time at the delivery companies despatch warehouse.
24 de noviembre de 2022
Respuesta de FatFace - PETERSFIELD
Thank you so much for your review. We deeply appreciate your feedback and all comments will be sent to the appropriate teams! - RS
No problems nice quality item fast…
No problems nice quality item fast delivery
3 de noviembre de 2022
Respuesta de FatFace - PETERSFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Good fit for size
Good fit for size, the extra length I chose really help as I am 6’5”
4 de julio de 2022
Respuesta de FatFace - PETERSFIELD
Hi Andrew, Thank you for your review. We are so glad to hear you are happy with your new purchase. Take care, - ES
Shop nicely laid out & easy to move…
Shop nicely laid out & easy to move around. Went inside to browse sale items & found bargain woollen for next winter. Smart but casual, lovely quality materials. Friendly staff, very helpful.
8 de mayo de 2022
Respuesta de FatFace - PETERSFIELD
Hi there, I am so pleased to hear that you have had a positive online shopping experience, this is wonderful! We look forward to welcoming you back soon. Take care, LE
Great service - as standard!
Fast and speedy delivery; free returns for the one item I wanted to return. Great!!!
18 de abril de 2022
Respuesta de FatFace - PETERSFIELD
Good morning!
Thank you for taking the time to leave your feedback.
I am so pleased to hear that your order arrived quickly and you were able to return your unwanted item easily.
Have a great day!
Take care, CT
Bought this for a friend....she loves…
Bought this for a friend....she loves it. Said the colours were lovely
5 de febrero de 2022
Respuesta de FatFace - PETERSFIELD
Good Morning Penny
Thank you for your 4* review.
I am so pleased to hear that your Friend loves the product.
Have a great weekend!
- EP
Respuesta de FatFace - PETERSFIELD
Good afternoon,
Thank you for your 5* review. Have a great weekend. Many thanks-AB.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.