Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was served by a lovely staff member called Rachel. She was friendly and knowledgable and had excellent customer service skills. I bought two tops but it was tricky choosing as there were so many lov... Ver más
La empresa ha respondido
Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... Ver más
La empresa ha respondido
Fairly busy Sunday morning in FatFace ;Salisbury ). The lady that assisted me, Trudy (asked her name as so helpful) was working the shop floor alone and I was very impressed how calm and confident she... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, Reino Unido
- 01722 340163
4,9
Excelente
144 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fabulous FatFace
The clothes are always set out in an attractive way. The staff are engaging, cheery and helpful.
25 de abril de 2026
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff at my local shop are always…
Staff at my local shop are always polite friendly and very helpful
And it feels a pleasure to shop
24 de abril de 2026
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Benjamin was very helpful found me the…
Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length
Salisbury Branch are fabulous and definitely go the extra mile for customers
6 de abril de 2026
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ben was absolutely amazing
Ben was absolutely amazing , his customers service was on par and so helpful, he really made you feel welcome and like shopping with a mate
4 de abril de 2026
Opinión espontánea
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love going into the Salisbury store
Love going into the Salisbury store as the staff are so friendly and helpful. Usually make a purchase whilst collecting an order!
5 de febrero de 2026
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always excellent service
Always excellent service. Great products, particularly if you can find something in the seasonal sales!
2 de febrero de 2026
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect customer service
Perfect customer service, kind, knowledgeable and professional
25 de enero de 2026
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service by shop assistant
I have been served by this shop assistant before but I want to say what a delight she is, very helpful, friendly and knowledgeable - she makes it a joy to go into the shop
4 de enero de 2026
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
quick and easy to order on line and…
quick and easy to order on line and collect in store
6 de enero de 2026
Respuesta de FatFace - SALISBURY 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Great service and delivery
Great service, easy to order and excellent delivery to store with friendly staff in store to collect item from
28 de diciembre de 2025
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to use webdite
Great service/website. Easy to use…and quick delivery to the local shop.loveky patent leather boots and fit perfectly. Very comfy.
5 de diciembre de 2025
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FatFace Salisbury
Love FatFace fantastic shop in Salisbury. All the staff are very friendly, acknowledgeable and helpful.
8 de septiembre de 2025
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service…
My order arrived quickly to my chosen store for Click and Collect. The member of staff who served me was friendly and polite.
3 de mayo de 2025
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy shopping
Easy to order and have delivered to branch. Tried it on when I collected and fortunately did not need to return it but could have done so easily of required.
12 de abril de 2025
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered on line to see the ease of…
I ordered on line to see the ease of using online purchase, I had a very good experience, leisurely browse of the clothes, picked 2 dresses, they were sent to my local store within a couple of days.
When I went to collect, the one was not suitable, received a refund couple of days later, very happy no stress will do more on line shopping now, 👍
11 de abril de 2025
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I recently ordered an item online...
Excellent service 👍 from the Salisbury crew! Thank you 😊
19 de marzo de 2025
Respuesta de FatFace - SALISBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.