Banner for FatFace - SKIPTON

FatFace - SKIPTON Opiniones 

157
TrustScore: 4.5 sobre 5

4,7

Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Let me know when my items were dispatched and arrived in the store. Love the quality of the linen T shirts. Good prices in the sale. Love that the company is British unlike most other retailers in fas... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Reino Unido

  • 01756 798862

4,7

Excelente

TrustScore: 4.5 sobre 5

157 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(157)

13.189 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Order arrived quickly

Order arrived quickly. Great products, and anytime I've popped into my local shop very friendly and helpful.

30 de abril de 2023
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Hi Debbie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

The staff were absolutely brilliant. Especially Gemma, Lauren and Maddie

The staff were absolutely brilliant. I have to mention Gemma, Lauren and Maddie in particular.
Nothing was too much in regards to my questions about items I wanted to purchase.
Also because I'm not from the area they were really helpful in suggesting places to visit.
I had a really good shopping experience and left with a smile

24 de marzo de 2023
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Thank you for your amazing review. Will definitely make sure that this is passed onto our wonderful team in store! -RS

Valorada con 5 estrellas sobre 5

Going above & beyond…

Had some issues ordering on-line and asked the store to assist - Gemma could not have been more helpful. Awesome service! Order was received a few days later! A very happy customer! As Canadian residents we delighted to hear that you’ll be opening up that side of the pond!

5 de marzo de 2023
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Hi Adrian, thank you so much for your lovely feedback. I will be sure to pass this on!

I'm so pleased to hear you're excited about our Canada stores - we are unbelievably excited too!!

Take care, LE

Valorada con 5 estrellas sobre 5

The Skipton store is fantastic

The Skipton store is fantastic. I always get great service from here and nothing is too much trouble. Gemma always finds me just what I need

20 de febrero de 2023
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Thank you so much for this review. We are pleased to hear that you are happy with your shopping experience with us. We will share your comments with our wonderful team in store -SK

Valorada con 5 estrellas sobre 5

Fatface stores and clothes are…

Fatface stores and clothes are fantastic. Myself and my wife have shopped at fatface for a few years now good quality clothes and accessories.
Question...Is the skipton branch closing down ?? hope not

9 de enero de 2023
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Hello,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours!
Take care, KS

Valorada con 5 estrellas sobre 5

Very pleasant and knowledgeable staff

Very pleasant and knowledgeable staff, have good advice and support

10 de diciembre de 2022
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Good afternoon, Maxine

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.

Take care, JB

Valorada con 5 estrellas sobre 5

Outstanding customer service

Outstanding customer service, as ever, from the in store team in Skipton, North Yorkshire, especially Gemma. They always go above and beyond to help. This is one of the reasons I love Fat Face!

10 de diciembre de 2022
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Good Afternoon,
Thank you for your feedback regarding your trip to the Skipton store. It is so wonderful to read such lovely feedback!
All the best - KS

Valorada con 5 estrellas sobre 5

Successful shopping trip

Friendly,helpful,pleasant staff going the extra mile, would return again.

6 de diciembre de 2022
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP

Valorada con 5 estrellas sobre 5

Placed order at Skipton store amazing…

Placed order at Skipton store amazing service from assistant she couldn't have been more helpful!

20 de noviembre de 2022
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Good afternoon, Alison

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.

Stay safe. JB

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, broadsands jacket fits well. 5/10 150 lbs 29 inch waist, i bought an XS and it fit perfect. Has a nice waxed look. Warm also with a hoodie under.

6 de octubre de 2022
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Hi Jorge, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

The shop had a nice atmosphere with a good variety of stock…

The shop had a nice atmosphere and was well laid out. The clothes are good quality and in styles that I like. It's unusual for me to go into Fat Face and not be able to find something that I like! One item that I wanted was out of stock in my size so the lady ordered it to be delivered to my home address. It arrived within a couple of working days.
Customer service was very good.

30 de septiembre de 2022
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Great Service. Gemma crew that helped me in store were…

The staff that helped me in store were exceptionally good. Professional, friendly, knowledgeable and helpful. When buying a cardigan I mentioned I wanted a blouse too and they made a great suggestion followed by ordering the right size for me to be delivered to my home address. Great service.

30 de septiembre de 2022
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP

Valorada con 5 estrellas sobre 5

FatFace Skipton

I visit FatFace regularly in Skipton. The staff are always very friendly and helpful

8 de septiembre de 2022
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Good afternoon, Anne

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.

Take care, JB

Valorada con 5 estrellas sobre 5

A disaster happened with my dressmaker…help!

A disaster happened with my dressmaker who ruined a size 6 dress. It was really difficult to get hold of another , in fact the last one in stock! Lauren (Skipton)helped so much along with hebden bridge staff to get me a replacement dress and I couldn’t be more grateful. Thank you to you all that helped. A very happy customer. X ps sometime in august.

8 de agosto de 2022
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Good Afternoon

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Valorada con 5 estrellas sobre 5

Lovely shop

Very friendly staff and a clean shop.Staff always ready to help you if you cannot find what you want

27 de agosto de 2022
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Hi Anne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Good Morning Joy,

Thanks for your 5 star review. I am happy to hear you love shopping in our Skipton store. I am sure they look forward to your next visit! -KC

Valorada con 5 estrellas sobre 5

Always helpful

Always helpful, always cheerful and the usual happy shopping experience in the Skipton shop.

20 de agosto de 2022
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

A friendly and very positive shopping experience.

Just been into the Skipton store and I didn’t realise it was nearly closing time; however that did not bother the lovely two ladies managing the store; Sue and Gemma could not have been more helpful. These ladies clearly enjoy their job. I also got a great recommendation for a new hairdresser! So refreshing to have such a positive experience.

7 de julio de 2022
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Hi Amanda
Thank you for sharing your Skipton store visit. Wonderful to hear you were looked after so well. I'm sure they're looking forward to your next visit. Have a lovely weekend. MJ

Valorada con 5 estrellas sobre 5

A massive thank you to the staff at the…

A massive thank you to the staff at the skipton branch especially sue who went above and beyond in assisting me with my holiday wardrobe , her patience and helpfulness was just fantastic , customer service at its best
Thank you so much love all my clothes

2 de julio de 2022
Opinión espontánea
Logotipo de FatFace - SKIPTON

Respuesta de FatFace - SKIPTON

Hi Janice, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más