Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then wo... Ver más
La empresa ha respondido
Localización
Cambiar localización84 West Street, The Cornmarket, PL19 8AQ Tavistock, Devon, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... Ver más
La empresa ha respondido
Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... Ver más
La empresa ha respondido
Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, Reino Unido
- 01822 618472
4,8
Excelente
153 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Much better collection experience!
Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleased with my purchases. How could I resist buying online from one of my favourite stores again!!
20 de febrero de 2026
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Outstanding customer service
I shopped in the Tavistock store today and the customer service was outstanding. Both Vicky and Lauren went above and beyond in their effort to help resolve an issue. As a bonus, I found several lovely tops!
23 de febrero de 2026
Opinión espontánea
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face purchase
My order arrived quickly and the staff in the shop were very efficient when I collected it. I find Fat Face to be very good and always shop with this brand . The returns policy is also very good and I know I always get good value for money .
16 de febrero de 2026
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Vicky and Lauren were amazing
Vicky and Lauren were amazing. They were very welcoming and helpful with advice and suggestions. I will definitely be back.
9 de febrero de 2026
Opinión espontánea
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I was unable to collect my parcels by…
I was unable to collect my parcels by the date given, as I was ill and then the weather was very bad so I couldn't drive to Tavistock, so I phoned Fat Face helpline and a lovely helpful lady extended my pick up date for me, which enabled me to collect safely.
4 de enero de 2026
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - TAVISTOCK
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Tavistock branch
Tavistock branch. The staff Abigail and Issey could not have been more helpful and welcoming. Worth a visit for the staff alone.
6 de enero de 2026
Opinión espontánea
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect fit and comfortable
Delivered sooner than expected. Had it delivered in store. Kind and efficient staff as always - was collected swiftly. Perfect fit and super comfortable. Wish I’d bought 2
3 de enero de 2026
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing
As always the staff are very friendly and so helpful nothing is every any trouble for them.
2 de enero de 2026
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Purchased a new coat from my local…
Purchased a new coat from my local store, Amanda was SO helpful. All staff were friendly and approachable.
17 de diciembre de 2025
Opinión espontánea
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very nice people very helpful which is…
Very nice people very helpful which is unusual today .
26 de diciembre de 2025
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
The sales assistant, Issey,
The sales assistant, Issey, was very kind and helpful in finding the right size, colour and style to suit me. I recommend shopping at Fatface, especially if you can be served by Issey.
I like to regularly shop at Fatface stores and found this occasion was a very positive experience.
15 de noviembre de 2025
Opinión espontánea
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff!
A big thank you to the lovely Issey who helped me when I was last in the shop. I was struggling to find the top I wanted in my size. Not only did she order it to the store for me but she also pointed out similar items I may like. Very helpful and a very friendly girl.
4 de noviembre de 2025
Opinión espontánea
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online & was ready to collect…
Ordered online & was ready to collect in store the next day. Fantastic service at my local branch.
21 de octubre de 2025
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful dungarees!
So pleased with the dungarees that I purchased. The fabric is beautifully soft and the fit is fantastic. The website was super easy to navigate and delivery was quick. I ordered them to be delivered to the Tavistock branch and the staff were very helpful and friendly. The icing on the cake was that the dungarees were in the sale so the price was excellent!
26 de septiembre de 2025
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great service
Great service. Clear website. Informed of parcel late arrival. Very happy shopping experience. Sales assistants very pleasant and helpful. Good atmosphere in the shop.
28 de septiembre de 2025
Respuesta de FatFace - TAVISTOCK
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
Vicky F in Tavistock was so helpful and…
Vicky F in Tavistock was so helpful and helped me find exactly what I wanted.
19 de septiembre de 2025
Opinión espontánea
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient on collection.
20 de agosto de 2025
Respuesta de FatFace - TAVISTOCK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I haven’t received my order
I haven’t received my order.
Where is it?
Terrible service
17 de agosto de 2025
Respuesta de FatFace - TAVISTOCK
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.