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FatFace - TAVISTOCK Opiniones 

153
•
TrustScore: 5 sobre 5

4,8

84 West Street, The Cornmarket, PL19 8AQ Tavistock, Devon, GB

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • 84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, Reino Unido

  • 01822 618472

4,8

Excelente

TrustScore: 5 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(153)

14.949 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

No fuss, staightforward in store returns.

Very easy in store returns from an online order. No fuss, just an easy, straightforward transaction.
Staff ALWAYS so friendly, calm and helpful.

12 de agosto de 2025
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 4 estrellas sobre 5

Good experience

Good experience

2 de julio de 2025
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Vicky at Fatface in Tavistock was the…

Vicky at Fatface in Tavistock was the best help today whilst shopping for an interview outfit. She was more than willing to help me find an outfit and even helped me find shoes to match. Thank you Vicky, you were so helpful!

28 de junio de 2025
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Suits many age groups

Helpful friendly staff.
Affordable, soft colours,practical clothes that are made well with comfortable natural fabric.
A good high street brand that has a wide choice to suit many age groups.

11 de junio de 2025
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Lovely experience!

What a lovely experience in FatFace in Tavistock. Particular thanks to Jazz and Tegan who were so welcoming and helpful. I’ll be back!

30 de mayo de 2025
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Outstanding Service

OMG was treated like a queen in the shop by a lady called Vicky, she was outstanding and was very complimentary on me when I was trying things on and nothing was too much trouble.

She went way and beyond and would recommend this store to anyone visiting the area.

15 de mayo de 2025
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Good morning Johanne
Thank you for taking the time to leave your review after you visited our Tavistock store. We're really pleased to hear that you had a great experience, it sounds like Vicky really went above and beyond. We will pass your feedback on!
Thank you, LE

Valorada con 5 estrellas sobre 5

Very easy to order on line and staff at…

Very easy to order on line and staff at the Tavistock branch we’re very helpful as well as cheerful.

1 de mayo de 2025
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Valorada con 5 estrellas sobre 5

Kind and friendly staff

Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to return a hoodie due to a fault and Vikki was so helpful, on the day I returned the item Lauren and Jazz served me and couldn't be kinder and helpful. Also my small dog is welcome in the store and the girls are so friendly.
We visit once maybe twice a week, and the go above and beyond.

26 de abril de 2025
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Valorada con 5 estrellas sobre 5

Helpful shop assistants

Yesterday I ordered a cardigan online to arrive in a few days time to collect from shop. Then I happened today to be in the shop and see the same cardigan in there. Vicky and Lauren were helpful and kind in helping me cancel the online order so that I could buy the cardigan today and at the online price.

6 de abril de 2025
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Thank you for sharing your experience! We're so glad Vicky and Lauren were able to assist you with the cancellation and help you get the cardigan at the online price. We appreciate your kind feedback!

Valorada con 5 estrellas sobre 5

Great service

I ordered 2 items which were good quality and packaged well. I collected them from my local store which doesn’t usually carry all the lengths in trousers/ jeans. The delivery was prompt and the service in store very friendly as always!

30 de marzo de 2025
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE

Valorada con 5 estrellas sobre 5

Excellent service from both Barnstaple…

Excellent service from both Barnstaple & Tavistock shops .
Both were helpful & Issy & Tegar made our experience fun for my husband, not a great shopper. So thank you Tavistock.

13 de marzo de 2025
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Tavistock store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Local is best…

My daughter in law bought me an e gift card for my birthday in August 2924 with a two year life. Tried to buy some socks over the weekend not at my local store and e gift card could not been used as their system had changed with new ownership in September 2024. They tried to sort it without success !! Back the next day to my local FatFace store in Tavistock where Hannah and the manager sorted it out in double quick time and even transferred the outstanding balance to a ‘normal’ gift card. What brilliant service- thank you Tavistock!! HOWEVER I do have concerns over the company not honouring the original e gift card, and wonder how many other recipients of those cards have just given up trying to spend them - worrying

17 de marzo de 2025
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Good afternoon,

Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.

Have a good day!

Take care, CT

Valorada con 5 estrellas sobre 5

Dog friendly

Visited the store this morning as saw a top I liked online. I was met with a friendly welcome and the assistant helped me to find the top I wanted. What’s better is I was able to take my dog with me - it’s his fav store too!

12 de marzo de 2025
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Hello Lisa,

Thank you for your review.

I am so pleased to hear that you had such a lovely experience in our Tavistock store recently, and it's great that your dog also enjoyed! We can't wait to welcome you both back soon!

Take care, CT

Valorada con 5 estrellas sobre 5

Excellent customer service by Jazz

Popped in on Friday to try on a skirt i'd seen and although it wasn't right, the lady called Jazz was so helpful and got me other things to try instead. I came away with a beautiful dress. She was so patient and kind it made all the difference! A different lady served me at the till and was also lovely and cheerful.

7 de marzo de 2025
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting one of our stores recently, this is great to hear. Take care, CT

Valorada con 5 estrellas sobre 5

Great service

The staff at Tavistock FF were very helpful and friendly. I needed to return an item and pick up an order. Nothing was too much trouble and I left the store with a laugh and a smile on my face. Thank you!

8 de marzo de 2025
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT

Valorada con 5 estrellas sobre 5

Fatface in Tavistock never fails to…

Fatface in Tavistock never fails to impress! The staff are so friendly and helpful, and the range of stock is well presented. Jazz has served me on numerous occasions, always with a smile. I leave the store feeling uplifted!

8 de marzo de 2025
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT

Valorada con 5 estrellas sobre 5

I am a frequent shopper in Tavistock’s…

I am a frequent shopper in Tavistock’s Fat Face and am always thoroughly impressed with the quality of service. Issey in particular is always so lovely and friendly, ready to help with any questions or concerns. Thoroughly recommend.

20 de diciembre de 2024
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Issey was absolutely amazing

Issey was absolutely amazing, I borrowed her eyes! - not literally, but as I'm colour blind she helped me with choosing the correct colours that matched for my Christmas gifts - thank you for your help Issey!

20 de diciembre de 2024
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Staff were friendly and helpful

Staff were friendly and helpful, store was quite busy but still didn't have to wait long to be served. Assistant scanned barcode and came straight back with my order. Many thanks.

19 de diciembre de 2024
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Great store

I saw a jumper on line, popped into the store in Tavistock and was served by Nicky F. She took me directly to the jumper I discribed and showed me the colour options and discussed sizing. Tried jumper on and it was perfect so I treated myself! Chatted to 2 others young ladies in the store. All very pleasant, chatty and helpful. See you all again soon for some Christmas shopping. Paula

6 de diciembre de 2024
Opinión espontánea
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Respuesta de FatFace - TAVISTOCK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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