Lovely shop with great stylish clothes, good quality clothing at reasonable prices. Styles are fashionable but different from the chains on the highstreet . Glad this shop is still here as so many Fa... Ver más
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Localización
Cambiar localizaciónUnit 11/12 The Balcony, Waterloo Station, SE1 7LY London, London, GB
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Consulta las opiniones de los clientes
I submitted my order and it was available to collect from the Waterloo store within 24 hours. Staff were helpful and efficient when I came to collect my order. The items I ordered are good quality... Ver más
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I ordered online to click & collect. I actually saw the item in store then bought two sizes to see what fit, online Online experience straight forward & I was updated frequently. Collecting from s... Ver más
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I received clear communication about my delivery and reminders to come and collect my package. The staff at Fatface were accommodating when I couldn't find the barcode which was in one of the emails I... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 11/12 The Balcony, Waterloo Station, SE1 7LY, London, London, Reino Unido
- 020 7620 3044
4,7
Excelente
114 opiniones
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Very efficient and friendly service
Very efficient and friendly service. Goods fitted description.
7 de enero de 2026
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dressing gown was as described
Dressing gown was as described. Click and collect was quick and efficient
7 de enero de 2026
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ecxellent customer service
Ecxellent customer service. Stoe is always nice and tidy which makes the shopping experience welcoming .
7 de enero de 2026
Respuesta de FatFace - WATERLOO 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience at the store in…
Great experience at the store in Waterloo station. Really friendly helpful staff, found just what I was looking for, fabric and fit perfect!
15 de agosto de 2025
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful staff and my return was…
Really helpful staff and my return was quickly refunded
9 de diciembre de 2025
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Genuine and heartwarming encounter with…
Genuine and heartwarming encounter with a lovely girl named Amber, She couldn’t do enough to help me 🙂 even when dealing with multiple customers, she still thought to check in with me. It’s staff like this that make shopping enjoyable and easy!
5 de diciembre de 2025
Opinión espontánea
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
My saviour Tyra!!
I rushed into the store needed some shoes as I had stupidly left my trainers at home and, after a fancy event, only had heels to go to a concert- I would not have survived the night!!
Then the wonderful Tyra came, without judgement, and went on a search for what seemed an impossible task as there wasnt quite the right thing. She was so lovely and warm and listened to me waffle on for ages. As a shop owner myself and having been in retail for nearly 20 years, I know great service is hard to find these days, so this was an absolute joy of an experience!! Thank you Tyra - I had an awesome mum-night-out because of you!
11 de noviembre de 2025
Opinión espontánea
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Waterloo store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Easy to order fast delivery and the…
Easy to order fast delivery and the returns are super easy too.
29 de octubre de 2025
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect
20 de agosto de 2025
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All as expected
16 de mayo de 2025
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect from a store
Easy to order and collect from a store. Very quick process.
Nice bag, proving very useful.
2 de marzo de 2025
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Easy to order. Email updates sent. Quick to collect in store. Good quality product.
19 de diciembre de 2024
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy ordering process
Quick and easy ordering process. Great sales and great products
8 de diciembre de 2024
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to buy online and collect
Bought a sweater online and was able to collect from a shop in London on my last visit there.
26 de noviembre de 2024
Respuesta de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Best bag ever
Best bag ever. Waited for years to buy it. Leather is beautiful and the sales associates in waterloo are so lovely. Thanks
12 de noviembre de 2024
Respuesta de FatFace - WATERLOO 2
Hello Manuela
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Waterloo store - this is great to hear. Take care, LE
Speedy delivery and kept updated on…
Speedy delivery and kept updated on delivery via emails
7 de agosto de 2024
Respuesta de FatFace - WATERLOO 2
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Lovely quality
I recently bought stripe linen blend trousers and a linen blend vest top. Both super cute and stylish and well made.
26 de julio de 2024
Respuesta de FatFace - WATERLOO 2
Hi Jessica
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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