Not only quality products made for life But excellent helpful staff giving a first Class personal service Unfortunately sadly lacking in retail stores These days
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Consulta las opiniones de los clientes
Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be t... Ver más
La empresa ha respondido
Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... Ver más
La empresa ha respondido
I ordered online using a Blue Light Card discount and collected from my local shop. Fast delivery . Nice quality top that fits well and is true to size
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
17 The Square, BH21 1JA, Wimborne�Minster, Dorset, Reino Unido
- 01202 856248
4,9
Excelente
161 opiniones
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Good selection of high quality clothing…
Good selection of high quality clothing . The staff are friendly and helpful and they love dogs!
16 de noviembre de 2023
Respuesta de FatFace - WIMBORNE
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Great service did what it said on the…
Great service did what it said on the tin
21 de noviembre de 2023
Respuesta de FatFace - WIMBORNE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered online and picked up from Wimborne
Ordered online and picked up from Wimborne. The whole process very simple and the staff so friendly and helpful. Nothing is too much trouble for them.
16 de octubre de 2023
Respuesta de FatFace - WIMBORNE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Really helpful staff
Really helpful staff. Had the items I wanted and as I am local to the town didn't have to travel any distance.
12 de octubre de 2023
Respuesta de FatFace - WIMBORNE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Good experience
Easy online ordering, followed by prompt delivery to Store.
Unfortunately had to return some items, which I chose to do in Store. Easy return process & lovely staff at your Wimborne Store.
17 de octubre de 2023
Respuesta de FatFace - WIMBORNE
Thank you for your positive review regarding your recent visit to our Wimborne store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Respuesta de FatFace - WIMBORNE
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Fox jumper
Easy to order and prompt delivery to store. A lovely soft jumper. I am sure my granddaughter will love it!
28 de septiembre de 2023
Respuesta de FatFace - WIMBORNE
Good afternoon, FatFace customer.
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope your granddaughter loves her new jumper and you continue to enjoy shopping with us.
Take care, JB
Staff always really friendly and…
Staff always really friendly and consistent in product quality
18 de septiembre de 2023
Respuesta de FatFace - WIMBORNE
Hi Steve, thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Good customer service
21 de septiembre de 2023
Respuesta de FatFace - WIMBORNE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Great ordering process and service in…
Great ordering process and service in store
Really helpful and friendly
14 de septiembre de 2023
Respuesta de FatFace - WIMBORNE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Order Collection
It’s great that collect from store is back. Order arrived there quickly and staff were very friendly when I went in to pick it up.
17 de agosto de 2023
Respuesta de FatFace - WIMBORNE
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Respuesta de FatFace - WIMBORNE
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! SK
Padstow Shorts
Quick delivery to store.
I’ve brought these shorts before and love the style and was surprised and happy to see them in the sale.
12 de agosto de 2023
Respuesta de FatFace - WIMBORNE
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, SK
Small, friendly store
Staff are always friendly and happy to process my returns from on-line purchases - which are many! Also helpful if I want to order in-store etc. Wimborne Fat Face is a small store but has a nice vibe and is very popular. 4 changing rooms which is a good number for the size of shop.
5 de agosto de 2023
Respuesta de FatFace - WIMBORNE
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
Always love the quality
29 de julio de 2023
Respuesta de FatFace - WIMBORNE
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Great product and quick delivery for…
Great product and quick delivery for in-store pick up.
23 de julio de 2023
Respuesta de FatFace - WIMBORNE
Good Morning
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
The service quality of the staff
5 de julio de 2023
Respuesta de FatFace - WIMBORNE
Hi Liz
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service. unfortunately had to return something…
I unfortunately had to return something and went into my local store to ask if they had a different size I could try before changing my item. Tge assistant was so helpful; returned the item for me, made suggestions and then said if I ordered before 5pm that day I would get free express delivery!
And it was brilliant, I literally just got ordered before 5pm and it was delivered then next day by 7pm.
14 de junio de 2023
Respuesta de FatFace - WIMBORNE
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice shop welcoming and dog friendly
24 de mayo de 2023
Respuesta de FatFace - WIMBORNE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Take care - KS
They didn’t have the top that I went in…
They didn’t have the top that I went in to buy but were extremely helpful and I ordered it on line. Have used this shop many times and staff have always been really helpful.
19 de mayo de 2023
Respuesta de FatFace - WIMBORNE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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