Fantastic service. Simin was really helpful and went out of her way to find me a dress in the right size even going to the effort of calling another store and reserving it for me.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1A Marriotts Walk, OX28 6GW Witney, Oxfordshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The charming young, male customer service adviser who ACTIVELY took an interest in my request, then went to the back of the shop to find exactly the item I had seen previously. I ended up... Ver más
La empresa ha respondido
Such a wide selection for men and women, and everything I have bought lasts for years so is a good investment. On our last visit the assistant was so friendly and helpful and she deserves a special me... Ver más
La empresa ha respondido
Staff at this store are always helpful and cheerful. Cloths bought are of a good quality and sizing is accurate. Buying online the website is well designed and clothing displayed well on the models. V... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 1A Marriotts Walk, OX28 6GW, Witney, Oxfordshire, Reino Unido
- 01993 708743
4,7
Excelente
102 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bella deserves big praise
I had a faulty water bottle and had not got a receipt. I had submitted my email to a temporary member of staff who is no longer there and she had mis-spelt my surname. The manager - Bella was amazing. She looked back through the till and found my transaction when I bought the bottle so that I could have a refund and then ordered me a replacement bottle to be delivered to my home. She was very apologetic and did everything she possibly could to ensure that I received fair and excellent service. It took her a while but her customer service was absolute
24 de abril de 2022
Opinión espontánea
Respuesta de FatFace - WITNEY2
Hi there, thank you so much for your wonderful review after your visit to Witney. This is so lovely to hear and your comments will be passed on to the store team. Thank you, LE
Respuesta de FatFace - WITNEY2
Good afternoon,
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy your shopping experience.
Have a great day! DW
Very friendly and helpful staff with a…
Very friendly and helpful staff with a good range of stock.
15 de marzo de 2022
Respuesta de FatFace - WITNEY2
Hello Rachel,
Thank you for leaving your feedback.
I am so pleased you had a great experience whilst shopping in our Witney store. We hope to welcome you back again soon.
Have a lovely evening!
Take care, CT
Superb customer service today from…
Superb customer service today from Agnese ( hour I have spelled this correctly). Thank you so much. J and E
13 de marzo de 2022
Opinión espontánea
Respuesta de FatFace - WITNEY2
Hi Mark
Thank you for your review. Great to hear you had a good in store experience at Witney. Your feedback will be passed onto the team there. We really appreciate you taking the time out to review us. Enjoy your evening. MJ
First Class.…
Excellent attention from both members of staff today,
carried out with a light and sensitive touch. Full marks and thanks from me and my wife Rosie who also purchased a coat in the sale. Well Done.
5 de marzo de 2022
Opinión espontánea
Respuesta de FatFace - WITNEY2
Hi, Thank you for leaving us this 5* review about your shopping experience in the Witney store. It's great reading such positive comments about the service you receive from our staff instore and that they where able to help you with your purchases. Have a lovely day! Take care, LM
Good quality.
Quick delivery, with easy and free returns. Friendly, helpful staff. Great range of styles and colours, and good quality.
4 de febrero de 2022
Respuesta de FatFace - WITNEY2
Good afternoon,
Thank you for your 5* review. I am happy to hear that you have had positive experience. Have a great weekend. Many thanks-AB.
Respuesta de FatFace - WITNEY2
Hi Tim, Thank you so much for your review, its great to hear about your positive feedback.
Have a great day, LM
Excellent service from Witney Store
During the Christmas rush, I visited the Fatface branch in Witney to purchase some gifts for family members. I was warmly greeted by the staff and dealt with by a wonderfully friendly employee called Agnese - considering the intensity of the Christmas shopping spree, it was refreshing to come to such a welcoming store. The products were fantastic and greatly received. I would happily recommend their products and their store in Witney.
2 de enero de 2022
Opinión espontánea
Respuesta de FatFace - WITNEY2
Good Morning Jason!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a great day! CA :)
Witney Shop
Witney Shop
We love the Fat Face clothes and the service in our local store makes the experience special. Very helpful and friendly staff. Special thank you to Daisy.
24 de diciembre de 2021
Opinión espontánea
Respuesta de FatFace - WITNEY2
Aww thank you Daisy for writing us a 5 star review CP
Great for Christmas presents
Great for Christmas presents. Lovely staff who are happy to help! Also do NHS discount. Thank you
20 de diciembre de 2021
Opinión espontánea
Respuesta de FatFace - WITNEY2
Hi Lexi, Thank you for taking the time to leave your 5* review. It is so wonderful to hear of your recent experience in Witney. I will be sure to pass your feedback on. Take care, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.