My solar system broke down. FDG visited, worked out what was wrong, arranged for a replacement part and fitted it this week. Solar Edge sent a significantly upgraded replacement part under warran... Ver más
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Consulta las opiniones de los clientes
Without doubt if I could have rated this review lower I would have done. I am not going to write a long post about FDG because I have done so before. The owner of the business (Steve) encouraged me t... Ver más
The installation of our Valiant heat pump has been super reliable and is deffo more intuitive than our old gas boiler which kept letting us down. We were worried about insulation costs and the pump no... Ver más
La empresa ha respondido
We recently decided to have our battery/inverter moved from the loft to our utility room downstairs. Many thanks to Steve A, Chris and Steve who did a first rate job, they took time to explain what wo... Ver más
Información sobre la empresa
- Contratista de energía solar
- Proveedor de calderas
- Contratista de calefacción
- Empresa de energía solar
- Proveedor de equipos de generación de energía solar
Escrito por la empresa
Covering the whole of the UK for Commercial, Industrial and Domestic renewable energy we pride ourselves on being an ethical and award-winning renewable energy company that puts our customers first. With our own in-house team of expert fitters and installers we pride ourselves on excellent workmanship. We only use quality and industry leading products ensuring we deliver you the best quality and maximum savings.
Información de contacto
3 FOXHILL RD EAST, NG4 1RZ, NOTTINGHAM, Reino Unido
- 01158456556
- info@fdg-group.co.uk
- fdg-group.co.uk
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No ha contestado las opiniones negativas
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Positive experience!
Very happy with the experience we received. Just had an extra 4 solar panels fitted to our original system that were also fitted with FDG. Highly recommend to anyone wanting to invest in Solar.

Respuesta de Fdg Group
Excellent solar panel cleaning job
The team from Fdg group were very good at communicating throughout, including when the job had to be rescheduled because of bad weather.
Our two workers arrived promptly and again explained what the solar panel cleaning job entailed.
Our panels are 12 years old and this is the first time they have been cleaned. There was a build up of dirt, bird poo and algae, so the job took longer than they had anticipated.
Despite this they persisted and succeeded in cleaning it all off, leaving a gleaming clean finish.
Excellent result and the output shows immediate improvement.
It was a pleasure dealing with the firm.
Would not recommend FDG
FDG's initial estimate was based on their miscalculation of heat losses. The original estimate was accepted and afterwards considerably increased to take account of the actual heat losses. Following the main installation FDG were insistent that work be paid in full despite the installation not being operable for a further 5 weeks. ( only following my direct contact with the manufacturer was the installation capable of producing heat). The heat exchange unit is now considerably out of level. The incorrect connections were made causing water overflow leakage - which persisted despite FDG services. Incorrect pipework to buffer unit required remedial work. Despite having had 2 annual services no report or invoice have been forthcoming.

Respuesta de Fdg Group
Couldn’t be happier with my solar and…
Couldn’t be happier with my solar and battery install. Installation team came out quickly and fitted my system within 2 weeks with no issues. They were polite, left no mess and even offered me a free 1 year maintenance package by successful referral. I highly recommend Ste and his team.
FDG CHANGE 7 RADS AND ALL HEATING PIPES
I have had fdg just change 7 rads out and put 5 rads in and 2 towel rads fitted and all 8mm micro pipe removed and fitted 15mm copper pipe right through the bungalow for all the heating system in 3 days by john the plumber who is very good at is job and he got no leaks at all he did a very good job and he serviced the heatpump at the same time all i can say is excellent job done by fdg and john 5 stars
FDG group installed a solar and battery…
FDG group installed a solar and battery setup at my properly just under a year ago. Unfortunately in the recent winter storms the bird protection was damaged, but FDG kindly came and fixed it free of charge with no hassle. Appreciate the help and very pleased with the after service - which in my opinion is the main judge of such a company.
A year of FDG
We’ve had a good experience with FDG over the last year. They installed a heat pump, solar panel and battery into our 7 year old house. I’ve always found them to be responsive over the phone and helpful if we’ve had any issues.
They weren’t the cheapest, or the most expensive but we definitely got good value for our money. Steve listened to what we wanted and came up with a great package.
The installation was smooth and the guys were polite, reliable and LGBT friendly. Almost a year on, we’re very pleased with how the system has performed.
No system is perfect and there were minor issues with noise from a water cylinder, the heating controller not responding and another to do with WiFi connection that FDG actually phoned us about and asked if they could come over to fix! All issues have been dealt with each time, and with the reassurance that I can phone them back if it happens again. Overall a great local company.
Battery system
After my initial enquiry to FDG regarding adding a battery system to my existing solar, via email, I received a prompt call to discuss my requirements. This lead to an initial site visit for the engineer to check my current solar setup. During the visit Steve was able to answer any questions my wife and I had and offered a solution that no other company had for us to consider. FDG are paperless so quotes and contract were all received via email, speeding up the process.
Installation day arrived and the 2 guys were brilliant. They were neat and tidy and cleared up after themselves, after they left you would not have known they had been!
From initial contact through to the finished installation I would highly recommend FDG Group to anyone.

Respuesta de Fdg Group
Cost of living?? More like Cost of Winning!
I got a SolarEdge Solar PV system and a Zappi smart EV charger and so far everything very good! Chris and Steve are very nice. When I get my SRG tarrif I get money for collecting extra sunshine :D

Respuesta de Fdg Group
Fitted our air-source heat pump, excellent service
Each of the team members involved in the process was great - from the explanations about the pros and cons of different models, to the fitters themselves, to the customer support staff going above and beyond to assist. No complaints!

Respuesta de Fdg Group
Water Pressure issue - I hope now solved.
Our ASHP system has repeatedly dropped pressure over the past 3 years. The FDG team have now taken some remeidal steps. I am hopeful that the problem has been solved. Thank you.

Respuesta de Fdg Group
Heat at last!
I was then contacted by a member of staff and then was askednto delite my review. I was promised the moon if I would do this. I did relent and delite my first review and as I suspected, none of the prmiseswere fulfilled. Just too good to be true. So I still have no heat, which has not been working properly since Octber ( this is not entirely fdg's fault after my requests were not satisfactorily responded too, so I went to a different company. But I still feel that the level of customer service is very poor, their service prices are a third higher than most of other companies and now I can add
an apparent lack of intergrity and veracity to my list of criticisms. Update! FDG very kindlyofferred to try to repair my air pump heating system at no charge to me, but were unable to find the problem so they called the Valliant experts to find out the problem
which was finally located and fixed. Although, I still am not happy with some FDG's policies, I am most grateful to them for helping me be warm again.

Respuesta de Fdg Group
Solar and Air Source Heat Pump
I had solar and Air Source Heat Pump install between Feb-Sept 2023. Both installs went extremely well and fast from start to finish, no waiting for weeks for surveys etc. The solar has worked without issue since installation and all paperwork came through without issue. The few issues I have had with the Heat Pump were acted upon immediately, with Jon being particularly helpful over whatsapp at any time of day or week. I am extremely happy with the service I have and am receiving.

Respuesta de Fdg Group
Solar panels fitted
I’ve recently used FDG to fit 16 solar panels on my garage roof. Cannot speak highly enough of the service and job completed. Everyone in the team were extremely helpful and acted quickly when I made my enquiry.
Thanks again

Respuesta de Fdg Group
Sorted
It's nearly two years now since having a heat pump, ancillaries and all radiators fitted to a 2-bed semi. Always nice and cosy. Only had one problem with the system but quickly and easily sorted by FDG.

Respuesta de Fdg Group
Complex but well executed heat pump installation
The installation was complex as the house is a 4 bedroom turn of the century large Victorian house. The heap pump replaced a gas combi boiler system. The installation included a split system including a new water tank and a double height unit outside and 8 triple radiators. The company also linked the existing solar panels to help heat tank water. The installation was neat and the site left tidy. FDG came back to successfully fix some small teething problems. Happy to recommend.

Respuesta de Fdg Group
FDG service
It was good to see John again! He's always friendly, informative and thorough

Respuesta de Fdg Group
Had our solar panels installed last…
Had our solar panels installed last year.
Had a few issues but we have finally got it all sorted, can’t thank Daryl enough for helping us, he got the problem sorted quickly and efficiently. You’re a credit to the company.

Respuesta de Fdg Group
A great company, very good materials & great savings.
Was sceptical at first although I am overjoyed that I went with this company. The Solar PV unit purchased is excellent quality compared to others on the market.
Further from that we've actually saved around 65-70% on our electric bill annually.
Great customer service, great team.
Will invest in more products in due course

Respuesta de Fdg Group
The installation of our Valiant heat…
The installation of our Valiant heat pump has been super reliable and is deffo more intuitive than our old gas boiler which kept letting us down. We were worried about insulation costs and the pump not warming our house through fully but the engineers and guidance from the team helped us get all the settings just right. Love it.

Respuesta de Fdg Group
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