We stayed with feelfree at their…
We stayed with feelfree at their Principe apartment. The apartment was modern, well-equipped, and in a convenient location. Unfortunately, repeated internet failures, nightly noise from nearby trash stations, and an overly soft mattress (which we requested to be exchanged but were told was “already replaced three years ago”) made the stay uncomfortable. Overall, the experience did not meet expectations and these aspects made our stay disappointing:
• The apartment is on the first floor, facing the road and near three trash stations, which caused frequent noise disturbances (especially at night between 1am and 3am).
• The mattress was extremely soft, leading to back discomfort — helpful to mention this in the listing.
• Most importantly, internet connectivity was highly unreliable, with repeated outages over many days despite multiple technician visits. This caused significant inconvenience and additional expenses during our stay.
Overall, while the apartment has potential, the lack of reliable internet, a super soft matress and noise issues meant it did not meet our expectations.