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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Love the products. Problem is that I have far too many in the pantry because the website is so difficult to navigate. I have two subscriptions. Have no idea why. I only wanted 1. Both unnecessary sinc... Ver más

Valorada con 4 estrellas sobre 5

Waffle loves your CBD chews. I do, too, as they help keep him calm & happy. Your customer service team has been incredibly helpful in managing our subscription. The only reason I don’t rate 5 stars... Ver más

Valorada con 1 estrellas sobre 5

Have not received our auto shipment as of yet. We moved but post office has not forwarded to new address. Hopefully the order is returned to company but doubt the money will be refunded.

Valorada con 5 estrellas sobre 5

I'm a big believer in FELIXANDFETCH 😁I have noticed my Boys teeth have cleared up a whole lot , and he doesn't notice any taste in his water , it has helped a lot if anything it's slowed the plaque d... Ver más

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3,2

Medio

TrustScore: 3 sobre 5

194 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(194)

0 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Missing my order -

Hi, I have used your product before and it works well, however, I ordered back on 12/31 and have not received my order yet.

Can you look into this for me and provide an update and status on my order, please? Thanks in advance.

Update: Felix and Fetch contacted me 24 hrs after I reached out to them and kindly informed me that there was a delay in shipment due to a high volume of business over the holiday, and it looks like it'll ship out next week.

I've changed my 1 star review to 4 and suggested that they add a feature that'll email customers to inform when an item sells out and a delay is expected. Thanks F+F.

31 de diciembre de 2022
Valorada con 5 estrellas sobre 5

👍 Approved

I'm a big believer in FELIXANDFETCH 😁I have noticed my Boys teeth have cleared up a whole lot , and he doesn't notice any taste in his water , it has helped a lot if anything it's slowed the plaque down ! His breath is so nice ! Lol no more stinky breath 🐶my Cat doesn't mind it either 😸 his breath is like totally WOW ! So much nicer 😉I have tryed a few others and my Pets didn't want to drink there water so idk why but I do know I stopped trying others and now keep FAF in my house for my Fur Babies 🐈‍⬛🐩

9 de octubre de 2022
Valorada con 2 estrellas sobre 5

No coustomer service available. No way to contact the company.

I would be very careful ordering from this company & especially avoid their product 'subscriptions'. The products are good, yes. But there is no way to contact them in a timely manner: no phone number, no chat, emails do not get returned for days. I had to put my doggy down and in my grief remembered to stop my recurring order with F&F. But the website was malfunctioning and would not let me sign into my account. When I tried to reset my password I got a notice 'we have no account with that email address'. But, yes, they did, and the very next day they sent me email notice of a new charge to my account. I sent several emails, one from their site which go no response whatsoever. Then one from my account email that got a form response saying it would take them 1-3 days to respond. Now I am being charged an overdraft fee. Still no response. Be very suspicious. There is no customer service to speak of and apparently, no website maintenance.

2 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best dental cleanser out there!!

Fresh Dental is the best tooth cleaner for my 3 girls! They range in age from 6 months to 17 1/2 years. The best part is their teeth look like I brush them daily and it truly IS tasteless. My older dog would NOT drink the water otherwise. I have tried other brands before I found Felix and Fetch and she refused to drink.

31 de julio de 2022
Valorada con 5 estrellas sobre 5

Felix shipment

My order from Felix was processed quickly and shipped almost immediately. It was received in good shape. It is nice to do business with a good company. They are great!!

3 de junio de 2022

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