Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible customer service and product. DO NOT USE!! I cancelled my membership during the free trial period because I didn't use it, and they still charged me twice for membership (totalling £134). I e... Ver más

Valorada con 1 estrellas sobre 5

Do not use it/subscribe for it ! Autorenewal set and charges you without any reminder! They cover it under "uninterrupted service". The app is useless. No new information, you couldn't get in other a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Overall, the app is really great, especially in helping understand my cycle. I used the fertility app, and it helped me pinpoint ovulation more accurately. It really works! However, for me, it's a bit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I initially just wanted to track my cycle but ended up discovering the Getting Pregnant mode too. I love how the app not only tells me when I'm ovulating but also explains what's happening in my bod... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Clínica de fertilidad
  2. Servicio de fitness y nutrición
  3. Clínica de Salud de la Mujer
  4. Clínica de salud reproductiva
  5. Programa de bienestar

Escrito por la empresa

Femia supports women on their fertility and pregnancy journeys with personalized insights and expert advice. Created by top healthcare specialists, our app helps track your cycle, detect ovulation, and improve conception chances. Femia offers symptom tracking, daily tips, and 24/7 AI-powered support, while prioritizing your privacy and data security. Join millions of women trusting Femia for every step of their reproductive health journey.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

196 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,0

Todas las opiniones

(196)

10 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I downloaded this app from an add that…

I downloaded this app from an add that said “we will give you a specific plan to increase your chances to conceive” or something along those lines. I was disappointed to discover that it’s just like any other app that just logs your ovulation and doesn’t have any other unique features.

I emailed the provided email to cancel my subscription back in September and it took a long time to get a response. I finally did, acknowledging my desire to cancel and I was charged again two months later!!!

I have been back and forth with support for weeks now about issuing a refund, which they refuse to do on the grounds I “emailed the wrong email”… when in fact, I emailed the support email provided in the email.

This business is shady and dishonest and does not care about customer satisfaction. DO NOT USE!

23 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi, Ashley!

Thank you for taking the time to share your feedback with us.

We're disappointed that you've had a negative experience with us. We take all your feedback on board, and we'd like to make things right.

We'll be sending you an email so that we can investigate the issue further – please keep an eye on your inbox and we'll get this sorted as soon as we can.

– Femia Team

Valorada con 1 estrellas sobre 5

DO NOT USE!!!

DO NOT USE!!!! Told me my egg quality is poor off a 2 minute quiz, how can they possibly know that when I’m a healthy 20 year old with regular periods!!!!!!

Disgusting and if I was more gullible id be worried sick!

21 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hello, Alice!

Thank you for sharing your feedback – I’m sorry to hear that you’ve had such an experience.

So we can get to the bottom of this, could you please provide us with more details by contacting us via emma.support@femia.io with the subject line "TP review"?

– Femia Team

Valorada con 3 estrellas sobre 5

There are some useful features

I used Femia as a fertility app for a few months, but the results weren't always accurate. There were days when the app predicted ovulation, but in reality, it wasn't the case. There are some useful features, but overall, it could be more personalized for women with irregular cucles.

17 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hello, Megan!

Thank you for sharing your feedback – I’m sorry to hear that you’re having issues with the app.

So we can get to the bottom of this, could you please provide us with more details by contacting us via emma.support@femia.io with the subject line "TP review"?

Thanks for your patience with us.

– Femia Team

Valorada con 1 estrellas sobre 5

Arnaque à fuir

Arnaque à fuir !
Prélèvements abusifs ! Uniquement en anglais donc aucun moyen de comprendre l'intégralité!!!
Je suis actuellement en demande de remboursement j'attends de voir mais a lire les commentaires cela me semble peine perdu.

21 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi!

We're sorry to hear that you had such an experience. We take feedback seriously, as we always strive to improve our services.

If there’s anything we can help with, please reach out to our Support Team.

– Femia Team

Valorada con 5 estrellas sobre 5

Femia is a real gem.

If you need fertility help, Femia is a real gem. The truth is, it's only in the paid version, but it's incredibly detailed: it identified my fertile days and provided the support I needed. The simple interface and accessible information make it very user-friendly.

4 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hello!

Thank you so much for your positive feedback!

We're so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.

– Femia Team

Valorada con 4 estrellas sobre 5

Helped me plan my days in harmony with my well-belding

Femia as a cycle tracker accurately identified my period days, which helped me plan my days in harmony with my well-belding. Overall. it' good, but sometimes it feels like some features could be simpler.

17 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi!

Thank you for your feedback – it means a lot. We appreciate your thoughts on simpler features.

We're always looking for ways to improve, and we'll take your suggestion to the team! If we can help with anything else, please reach out to us at emma.support@femia.io with the subject line "TP review".

– Femia Team

Valorada con 5 estrellas sobre 5

Femia became my best friend

During pregnancy, Femia became my best friend. The 3D baby and weekly updates were so engaging. The paid version also provided nutrition and exercise advice. Honestly, I felt so much calmer and more confident.

15 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hello, Iris!

Thank you for your kind words!

We're really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact us.

– Femia Team

Valorada con 1 estrellas sobre 5

This company is a SCAM

This company is a SCAM. I’ve tried canceling my account multiple times. You’re told to go to the Apple App to cancel the subscription, but Apple doesn’t recognize Femia and can’t cancel the account. Email messages to customer service go unanswered. Meanwhile, I’m charged an auto-renewal fee for a product I don’t want or need. This is a terrible way to do business. I expect a refund, and cancellation or I will be initiating a chargeback through my bank, and contacting the Better Business Bureau.

17 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi, Danita!

Thank you for taking the time to share your feedback with us.

We're sorry to hear there was a misunderstanding with our payment terms and your plan's auto-renewal. We take all your feedback on board, and we'd like to make things right.

We'll be sending you an email so that we can investigate the issue further – please keep an eye on your inbox and we'll get this sorted as soon as we can.

– Femia Team

Valorada con 1 estrellas sobre 5

Inutile, nul

Cette application est vendue comme accompagnement personnalisé, c’est FAUX et surtout c’est exclusivement en ANGLAIS, elle est aussi utile qu’une appli gratuite!
J’ai pris un abonnement de 3 mois, et oui je me suis faite avoir, et 3 mois après ils m’ont prélevé de nouveau à mon insu et bien évidemment ce n’est pas remboursé!

2 de septiembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hello, Mady!

I’m sorry that there has been some confusion with your plan's auto-renewal and payment – I appreciate how frustrating this must be.

Our subscriptions auto renew by default so that our users don't need to worry about manually updating their plans, but we appreciate that there was a misunderstanding here.

If there’s anything else we can help with, please reach out to our support team.

– Femia Team

Valorada con 1 estrellas sobre 5

If I could give 0 stars

If I could give 0 stars, I would do it. They are doing auto renewal without ur knowledge and no way to cancel it. Very frustrating and disappointing that we can't do cancellation by ourselves and have to email them and no reply from them. They send you to Apple ID to cancel and Apple can’t find the account. They answer when they have made the another charge.

14 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi, Judith!

Thank you for sharing your feedback with us. We’re sorry you’ve had a negative experience with your plan’s auto-renewal.

While we try to be as transparent as possible, we appreciate your feedback that the subscription information could be clearer, and we're actively working on addressing this with our product team.

We will contact you from support-w@femia.io. Thank you.

Best regards,
Femia Team

Valorada con 1 estrellas sobre 5

A fuir !

Très déçue par l’application qui n’est pas en français ( et pas de possibilité d’avoir la version française)
J’ai téléchargé l’application via Apple Store en août et n’avais pas fait attention que ça m’a été prélevé sur mon compte.
Très rapidement je fais une requête Apple pour annuler mon achat .
Depuis je suis prélevée par PayPal de la part d’une autre structure!
Après des recherches on me dit que la boîte qui me prélève est censé sécuriser les connexions à l’appli …. Je pense qu’ils volent nos données!
Bref prélèvements abusifs depuis et bien sur aucun moyen d’être remboursé.
Je suis très déçu de voir que vous profitez des gens fragiles, en manque d’enfants pour les voler .

13 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi, Angie!

I’m really sorry to hear about your experience. We've reached out to you via email from support-w@femia.io to address your concerns.

Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.

If you haven’t received our email or need further assistance, please let us know.

Thank you for your patience and understanding.

Best regards,
Femia Team

Valorada con 1 estrellas sobre 5

They are doing auto renewal without ur…

They are doing auto renewal without ur knowledge and no way to cancel it. Very frustrating and disappointing that we can't do cancellation by ourselves and have to email them and no reply from them.

10 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi, Nav.

Making sure you're happy is what we're all about, and we're here to help with any problems you're having.

To get things sorted out as quickly as possible, could you send us an email at emma.support@femia.io with the subject line "TP review"?

Your thoughts and feedback mean a lot to us – they help us improve daily.

Kind regards,
Femia Team

Valorada con 1 estrellas sobre 5

I've been trying to cancel my…

I've been trying to cancel my subscription for days with no success. I've sent more than 5 emails and I keep getting the bot reply! The app does not allow me to cancel; it sends me to the website, which, in turn, sends me to the app.
This does not seem like the right way to do business.
Update: Even thought Femia replied here saying they had emailed me. They did not! Checked my inbox and spam folder, but no email. I've sent 7 emails at this point.
Terrible company! Stay away!!

9 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi, Yula!

I’m really sorry to hear about your experience. We've reached out to you via email from support-w@femia.io to address your concerns.

Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.

If you haven’t received our email or need further assistance, please let us know.

Thank you for your patience and understanding.

Kind regards,
Femia Team

Valorada con 1 estrellas sobre 5

How disgusting a company is preying on…

How disgusting a company is preying on vulnerable people who are trying for a baby. Shame on you. Fear god, theres only so much of a high you can get from scamming people before lifes karma catches up with you then you will be faced with regret fro every living moment of your life.

8 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi there,

Making sure you're happy is what we're all about, and we're here to help with any problems you're having.

To get things sorted out as quickly as possible, could you send us an email at emma.support@femia.io with the subject line "TP review"?

Your thoughts and feedback mean a lot to us – they help us improve daily.

Best regards,
Femia Team

Valorada con 1 estrellas sobre 5

Scam *updated, pending*

Edit: a femia rep did email me with a cancellation notice, but no refund yet. They still charged 66.65 plus an ATM fee. I'll keep you updated and improve my trust pilot score if the refund comes through.
Previous:
Scam. No one responds to customer service query. 66.65 Drafted 2 weeks after I canceled. They only send an auto response indicating to manage subscription in Google play. Already did that. There's nothing left to remove, but they still charge. The app material is just regurgitation of content you can find around the web. It's been two weeks. I'll keep you updated if someone responds and refunds.

4 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi, Holly!

Thank you for taking the time to share your feedback with us.

We're sorry to hear about your issues with the cancellation and payments. We take all your feedback on board, and we'd like to make things right.

We'll be sending you an email from support-w@femia.io so that we can investigate the issue further – please keep an eye on your inbox and we'll get this sorted as soon as we can.

– Femia Team

Valorada con 1 estrellas sobre 5

J'ai cliqué sur le lien à cause d'une…

J'ai cliqué sur le lien à cause d'une pub et directement le "test" me dit que je n'ai plus que 20% de mes ovocytes (choses impossible à savoir sans une imagerie médicale) ils jouent sur la peur et le désespoir pour vous appater

5 de noviembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi!

Thank you for sharing your thoughts with us.

Your feedback is important to us and helps us see where we can improve. If you have any specific questions or need clarification about our services, please don’t hesitate to reach out at emma.support@femia.io with the subject line "TP review".

– Femia Team

Valorada con 1 estrellas sobre 5

Waste of money!!!

Waste of money!!!

1. You sign up for a free trial, and you get a welcome email after that, but no email follow-up from them on how you are getting on.
2. The app is just basic.
3. The online pages do not show people behind the company/app. No real people.
4. They use other people's videos to lure you in to sign up.
5. No real testimonies, from over 1.4 million users. Just fancy graphics and AI voice-overs and other people's videos for their ads on all social media platforms.
6. They don't send reminders that your trial is coming to an end, £66.65 is gone.
7. They should be stopped.

I know after this, there will be a positive review under my comment to counter my review.
They should be stopped.

22 de septiembre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hello!

We're disappointed that you've had a negative experience with your plan's auto-renewal and the app.

Please reach out to us at emma.support@femia.io with the subject line "TP review" and we'll do our best to come to a resolution.

Thanks for your understanding and patience.

– Femia Team

Valorada con 4 estrellas sobre 5

Femia became my favorite!

I've tried many apps for pregnancy planning, but Femia became my favorite! In the Getting Pregnant app, there's everything you need: accurate predictions, clear advice, even reminders to take vitamins. There's a lot going on, but you can figure it out.

27 de octubre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hello, Kaila!

Thank you for your kind words!

We're really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact us. Let's do this!

– Femia Team

Valorada con 5 estrellas sobre 5

Very satisfied!

The ovulation tracker works flawlessly! And what's important - no intrusive ads. You pay once and use it. Very satisfied!

20 de octubre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi, Amanda!

Thank you for sharing your experience. We're delighted to hear you enjoy the flawless work of the tracker.

Femia Team

Valorada con 1 estrellas sobre 5

IMPOSSIBLE to cancel

IMPOSSIBLE to cancel! Stay away!! Very disappointed! I keep getting charged for this even though I tried to cancel several times ages ago. I have not received a response from their "support team" beyond that they are receiving a "high volume of emails" despite several emails. They keep charging me even though I haven't used the app once. I thought it sounded like a good idea, but it is a total scam!! Stay away!

28 de octubre de 2024
Opinión espontánea
Logotipo de Femia

Respuesta de Femia

Hi, Laura!

Thanks for contacting us.

We're sorry to hear you faced difficulties canceling your subscription. Unfortunately, we haven't received your cancellation request earlier.

The app allows you to cancel your subscription directly through the app: open Profile > Manage Subscription, where you can find the option to cancel.

Please check your inbox for the email from support-w@femia.io. If you need any further assistance, feel free to reach out. We're always here to help!

Femia Team

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