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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The customer service team, mainly Hamza (In my experience) is top notch! Cant fault the guy, he has been so very helpful in setting up payment gateways on websites A++

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I used this open banking platform to take payments from UK customers. Many of them tried to pay and got a "Transaction failed" message, so they couldn't complete their purchase. This cost me real s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both Chad and Hamza from Fena are absolutely amazing at troubleshooting. They have helped me and my business to continue operating on numerous occasions. Sometimes when urgent attention was requir... Ver más

Valorada con 5 estrellas sobre 5

Recently set up my own company and was faced with a lot of let downs and stress from the self claiming "traditional providers". Came across Fena from a friends recommendation, and I couldn't be m... Ver más

Información sobre la empresa


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(49)

42 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Recently set up my own company

Recently set up my own company and was faced with a lot of let downs and stress from the self claiming "traditional providers".

Came across Fena from a friends recommendation, and I couldn't be more thankful.

Everything was set up in less than 48 hours, and I had some fantastic, helpful and patient support and advice from both Hamza and Chad. Service is top tier, and everything is now running smoothly for my new business.

3 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with Fena Payments

Great experience with Fena Payments. Everything works fast and smoothly, and our customers are very happy with the Open Banking option. Abdullah was extremely helpful during integration — he showed us how to connect everything in just a few minutes and it was up and running right away. Highly recommended! CTL

25 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing service

Absolutely amazing service! After being let down by a well-known payment provider who went out of business and cost me thousands, Fena Payments stepped in and made the setup seamless. Their support is next to none always helpful, responsive, and professional. Highly recommend them for anyone in the CBD business!

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommended

Highly Recommended: Smooth Onboarding with Abdullah.

I recently signed up with Fina.co and I am beyond impressed with the level of service I received. The onboarding process was incredibly smooth, which is exactly what you hope for when starting with a new platform.

My representative, Abdullah, was exceptional—he was not only super helpful but also clearly an expert in his field. He walked me through everything with patience and ensured that every single step went through perfectly without a hitch. It’s rare to find such a seamless setup process, and I feel very confident moving forward. If you’re looking for a hassle-free experience and a knowledgeable team, I highly recommend Fina.co!

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

It’s honestly been a pleasure from…

It’s honestly been a pleasure from start to finish. After suffering a couple of blows with payment providers I found Fena who, after some adjustment to the website in the advice, set up and installed everything needed for me, a couple of little inputs from my side and payments are working flawlessly! Thank you so much!

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Abdullah

Abdullah, who is part of the support/tech team, service was impeccable, to say the least, worked through my whole site to find the issue and gave it back to me with the issue resolved ⭐️⭐️⭐️⭐️⭐️

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great system

Great system, really easy to use, low cost, reliable and their customer service is excellent, always respond very fast with a resolution.

4 de marzo de 2026
Opinión espontánea
Logotipo de fena.co

Respuesta de fena.co

We’re so glad we could be of help. We appreciate the support and look forward to working with you!

Valorada con 5 estrellas sobre 5

Brilliant company! You won’t be disappointed!

Absolutely fantastic company. They have been so helpful and set my website payments up for me as I’m useless! They respond quickly and just cannot do enough. I’m so glad I chose to work with these guys! I feel completely supported. I don’t think I’ve ever had this level of customer service from any company before. I highly recommend working with Fena. Having someone on hand where you can run things past whenever you need to is just great, instead of sending an email and waiting 3-5 business days for a response like many other businesses! Thanks guys! :)

18 de febrero de 2026
Opinión espontánea
Logotipo de fena.co

Respuesta de fena.co

Thank you so much for such a glowing review! We’re thrilled we could help everything run smoothly and be here when you needed a quick answer. It’s a pleasure having you with us!

Valorada con 5 estrellas sobre 5

Absolutely amazing company!

Absolutely amazing company!
Mr.H and Team was very helpful and it was up and running very quickly!
Thanks guys x

17 de febrero de 2026
Opinión espontánea
Logotipo de fena.co

Respuesta de fena.co

Huge thanks for the shout-out! Sending the love right back.

Valorada con 5 estrellas sobre 5

Beautiful humans

Beautiful humans, kind, considerate and patient!! Would highly recommend!!! Thank you!

13 de febrero de 2026
Opinión espontánea
Logotipo de fena.co

Respuesta de fena.co

Thank you so much for your sweet words! It was a joy to help, and we’re always here if you need anything.

Valorada con 5 estrellas sobre 5

Game-Changer. Strongly recommended.

Fena’s Open Banking is a game-changer.

With Fena, the checkout process is smooth, secure, and customers actively use it. The experience feels modern and effortless.

The onboarding was fast, and the team were hands-on from day one. They supported the integration into my Magento setup and, when we encountered a technical issue, they updated the module to ensure it worked properly with my system. That level of responsiveness is rare.

Communication has been excellent — quick replies, flexibility on rates, and even face-to-face meetings over Google Meet. It never felt like I was just another ticket in a queue.

If you’re considering Open Banking as a payment method, Fena makes it simple, reliable, and genuinely frictionless.

Strongly recommended.

11 de febrero de 2026
Opinión espontánea
Logotipo de fena.co

Respuesta de fena.co

We really appreciate the detailed feedback. It’s great to know that the Magento integration and our face-to-face support hit the mark for you. We're committed to making Open Banking as effortless as possible and continuously improving our services.

Valorada con 5 estrellas sobre 5

Does exactly what I need it to

Great service and the onboarding was a breeze

9 de febrero de 2026
Opinión espontánea
Logotipo de fena.co

Respuesta de fena.co

So glad to hear that your onboarding process went smoothly. That’s exactly what we aim for. Thanks for choosing Fena!

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