The customer service team, mainly Hamza (In my experience) is top notch! Cant fault the guy, he has been so very helpful in setting up payment gateways on websites A++
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The customer service team, mainly Hamza (In my experience) is top notch! Cant fault the guy, he has been so very helpful in setting up payment gateways on websites A++
La empresa ha respondido
I used this open banking platform to take payments from UK customers. Many of them tried to pay and got a "Transaction failed" message, so they couldn't complete their purchase. This cost me real s... Ver más
La empresa ha respondido
Both Chad and Hamza from Fena are absolutely amazing at troubleshooting. They have helped me and my business to continue operating on numerous occasions. Sometimes when urgent attention was requir... Ver más
Recently set up my own company and was faced with a lot of let downs and stress from the self claiming "traditional providers". Came across Fena from a friends recommendation, and I couldn't be m... Ver más
Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fena works very well and smooth. Plus I think they offer the best commercials of all providers in the UK. Very easy to deal with

Respuesta de fena.co
The best pay by bank we’ve found by miles

Respuesta de fena.co
Does what it says on the Tin - solid support from the team.

Respuesta de fena.co
Ive been with Fena for nearly 2 years. The onboarding was seamless.
I have a WooCommerce store it was super easy to setup.
Recently I had some issues migrating to their new systems, nothing major. It took one phone call for Scott and Qasim to be on it to solve the problem.
The issue was resolved fast, which is really important when running an e-commerce store.
I highly recommend this company

Respuesta de fena.co
We have been using Fena now for over 2 years and it has been a game changer for our Bristol CBD business. Their system integrated easily with our woocommerce shop and many of our customers choose to pay by Fena as they know it is easy to use and saves money that otherwise would get paid to visa or mastercard. Fenas customer support has always been prompt. We recently set up recurring payments with some subscription customers which was simple to do. We're fans and hope to continue to grow our relationship.

Respuesta de fena.co
We've had an excellent experience working with Fena.
From the very beginning, the entire process has been incredibly smooth and straightforward. The platform is user-friendly, and it's clear that a lot of thought has gone into making it intuitive and efficient.
What really stands out is the level of support we’ve received. The Fena team has consistently been on hand to help with any questions or adjustments, often going above and beyond to ensure everything runs seamlessly. Their responsiveness and professionalism have made a real difference.
It’s refreshing to work with a supplier that is both reliable and genuinely supportive.
Highly recommended!

Respuesta de fena.co
Do not use this company nick is an awful business man and should be ashamed of his conduct! No ethics and the system crashed our server, don’t use it!!!

Respuesta de fena.co
Do not use this company at any cost, wasted 3 days completing application, each time asking for additional documents when provided everything still asking for same documents even if it was provided before , each reply to my email is next day usually, just wasted my time and efforts , there is more reputable companies than this one , my advise is just do not use them , save your time !

Respuesta de fena.co
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.