Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... Ver más
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Consulta las opiniones de los clientes
As other reviewers have alluded to - appalling customer service. Placed a £600 order 4 days ago and paid a premium for express shipping. Still no indication given as to when any of the item... Ver más
La empresa ha respondido
Sadly with a hand crafted item, the packaging let it down. With a metal rod poking through the cardboard and various holes in the box, along with the leather item only protected by a very thin bit of... Ver más
La empresa ha respondido
The metal work and attention to detail is everything I would have hoped for with custom workmanship. Our 'hobby' needs more quality companies like 'Fetters'! 2 suggestions: design - the neck r... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Founded in 1976, Fetters crafts quality BDSM products and accessories from our workshop and showroom in the heart of Warwick.
Información de contacto
3 Emscote Mill, Wharf Street, CV34 5LB, Warwick, Reino Unido
- 01926 419 676
- support@fetters.co.uk
- fetters.co.uk
2,7
Malo
231 opiniones
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My order arrived ...
My order arrived .... wow ... good service, thank you
9 de junio de 2017
Opinión espontánea
I haven't received my item yet.
7 de junio de 2017
Opinión espontánea
Respuesta de Fetters
Hi Alan,
Your order was dispatched on 31 May 16. It appears you selected the wrong country during checkout so the estimated delivery date you were shown on our site would have been incorrect. Please rest assured your order is on it's way but it will take a little longer than the UK quoted shipping time of 2 - 5 days.
Many thanks,
- Pete
Goods sturdily made and exactly as …
Goods sturdily made and exactly as described. Well worth the extra money for the quality. Jim Stewart would still be proud of his company.
29 de mayo de 2017
Opinión espontánea
very good service would recommend.
23 de mayo de 2017
Opinión espontánea
Excellent quality and design
The build quality of the swing frame is excellent, top marks. The swing is of very good quality leather, extremely comfortable and the padded headrest exct
18 de mayo de 2017
Opinión espontánea
Fast and professional 🤗
17 de mayo de 2017
Opinión espontánea
Portable stockade
The metal work and attention to detail is everything I would have hoped for with custom workmanship. Our 'hobby' needs more quality companies like 'Fetters'!
2 suggestions: design - the neck restraint needs to be adjustable to prevent choking. Also an additional 3 inches of leather if using padding insert.
Canvas carrying case zipper arrived broken about 1/3 down. Because of metal weight I would suggest using a heavy duty zipper.
16 de mayo de 2017
Opinión espontánea
Excellent and quick service
Excellent and quick service. The quality of the item is fantastic!
30 de abril de 2017
Opinión espontánea
First class company very fast delivery
First class company very fast delivery
Will shop with fetters again
29 de abril de 2017
Opinión espontánea
First class
Honestly, the website seemed a much classier affair than any other I had seen. It gave me total confidence in my purchase which was vindicated when the item arrived: excellent quality, lovingly packaged. A first rate experience on the whole. Thanks.
27 de abril de 2017
Opinión espontánea
Excellent as always.
Always a pleasure to deal. Excellent products and very good service/
25 de abril de 2017
Opinión espontánea
Brilliant fast post trustworthy
Brilliant fast post all good plain packaging well packaged I WILL BE USINGVTHESE AGAIN ASAP
20 de abril de 2017
Opinión espontánea
Great service.will buy again
18 de abril de 2017
Opinión espontánea
Squarepeg Puppy Tail
Item arrived extremely fast. Wasn't exactly what I expected. Was listed as normal puppy tail but happy puppy arrived, not too big a deal as it's what everywhere else sells just thought I'd found the one place with that version
4 de abril de 2017
Opinión espontánea
Respuesta de Fetters
Hi Matt,
Sorry to gear you received the wrong tail. A member of our support team will be in touch shortly.
Kind regards,
- Pete
👍👍
Great product. Quick shipping on in stock items. Discrete exterior and cute internal packaging.
21 de marzo de 2017
Opinión espontánea
Excellent quality, excellent service.
Items arrived faster than expected and were of excellent quality.
One item was not quite what was expected but not disappointing enough to follow up.
8 de marzo de 2017
Opinión espontánea
What happened to Fetters?
Seems Fetters has joined the ranks of all the other B rated leather companies using cheap strapping instead of their usual latigo leather. The holes were rough and punched very poorly. I own a closet full of Fetters gear going back over 15 years and trust me, the set I just got is not the same.
The iron collar I ordered in a small and got a large. The head cage and cravat were okay but it took 8 weeks to get my order.
I wouldn't mind the wait if things were correct and of the same quality Fetters was known for. Sad.
8 de marzo de 2017
Opinión espontánea
Respuesta de Fetters
Hi Steven,
I'm very sorry to hear that you're unhappy with the products you've received. I believe our team are in contact via email to address this further but thank you for bringing it to our attention. Customer feedback is really important to us and we'll do our best to resolve your issue.
Regards,
- Pete
Truly Incredible Quality
The craftsmanship and detail that goes into the design and construction of every Fetters product is incredible.
28 de febrero de 2017
Opinión espontánea
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