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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I really enjoy my weekly sessions with Dylan Johnston. I have tried therapy before but this time I feel I’m getting a lot more out of it. I feel so understood and it makes life less overwhelming. He h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am so happy I decided to try fettle. Emma Keane was my therapist and I felt immediately at ease with her, she helped me a tremendous amount. Her empathy helped me navigate difficult relationships an... Ver más

Valorada con 5 estrellas sobre 5

Had an initial screening session to help match me with a therapist. Although was paid for, I Found this very helpful in deciding what I was looking for in therapy and gave 3 recommendations for cou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have never tried therapy before but I have been struggling recently and decided to give it ago. The experience has been really amazing and I can't imagine my life without therapy now. Booking online... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de salud mental

Escrito por la empresa

Trusted Online Therapy. Affordable, convenient and secure online therapy with accredited psychotherapists and psychologists.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Kristina is a superb therapist and…

Kristina is a superb therapist and really can help you get clarity about what is important in your life

29 de octubre de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for sharing your positive experience! We’re so pleased to hear that Kristina has been able to provide such clarity and support for you.
Regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

Received confirmation & timely…

Received confirmation & timely reminders of my 1 session through Fettle. The description of the Counsellor was very well matched to my needs & we gelled very well that I will return again.

14 de octubre de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you so much for taking the time to share your feedback! We're delighted to hear that you found the confirmation & reminders helpful and that your chosen counsellor was such a great match for you. It’s wonderful to know you had a positive experience and feel comfortable returning.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

First time Fettle experience e to experience…

This was my first time to experience the Fettle therapy series and I only have positive things to say about. Meeting was on time, and worked flawlessly. Therapist was very helpful and look forward to continue using Fettle.

10 de octubre de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you so much for taking the time to share your experience! We’re thrilled to hear that your first session went smoothly and that you found your therapist helpful. It’s great to know you’re looking forward to continuing with Fettle.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

I’ve had a truly excellent experience…

I’ve had a truly excellent experience with Janine Marshall. She brought me through 2 years guidance, dramatically improving my relationship with my children & grandchildren.

10 de octubre de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for taking the time to share your experience with Janine! It’s incredible to hear how her guidance has made such a meaningful impact in your relationships.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

I have a fantastic experience using…

I have a fantastic experience using Fettle so far. I find it to be better than other platforms I’ve tried. I found a therapist that has been extremely helpful and approachable.

23 de septiembre de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for taking the time to share your experience! We’re so pleased to hear that Fettle has been a fantastic fit for you and that you’ve found a really helpful therapist.
Knowing we stand out compared to other platforms truly means a lot to us.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

I've had a Fantastic experience using…

I've had a Fantastic experience using Fettle. I love that ypu can see photos of the therapists and read about them before choosing one to work with. It definitely made the process easier for me in general.

9 de septiembre de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you so much for your wonderful review! We’re delighted to hear that the ability to review our therapists made the process easier for you. Our goal is to ensure that you feel confident and comfortable in choosing the right support for your needs.
We're so glad you’ve had a fantastic experience with Fettle, and we’re here to continue supporting you on your wellness journey.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

Fantastic..rejuvenating..compassionate..…

Fantastic..rejuvenating..compassionate.. integrity..kindness.....who could ask for anything morr!

3 de septiembre de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

What a heartwarming message to receive! We're deeply touched by your kind words about your experience with our therapy platform. Our mission has always been to provide a space where people can find genuine support and understanding, and it means everything to know that's exactly what you encountered.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

Better than other platforms

I find Fettle better than other platforms I’ve tried. I found a therapist that is genuinely attentive and helpful and it has made a big difference to me. Also it is very flexible which works well with my schedule. I really recommend this platform, there are some great therapists & coaches here.

2 de septiembre de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for this wonderful feedback about your experience with us! It's particularly meaningful to hear how well our platform has worked for you compared to other options you've explored.
We're delighted that you've connected with a therapist who truly understands and supports you. Your success story perfectly illustrates why we prioritise both the quality of our mental health professionals and the flexibility of our scheduling system.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

Professional

Friendly, highly professional and efficient therapy.
My first session was highly useful and good value for money.
My therapist was engaged and attentive
Much recommended

16 de agosto de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you so much for your kind review! We're thrilled to hear that your first session was valuable. We truly appreciate your recommendation, and we're looking forward to continuing to support you on your wellness journey!
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

New to Therapy

Never had therapy before and wanted to try it so Fettle came up on google and I set up a first session that paired me with a therapist and it was a good talk and I will definitely be having more sessions in the future.

2 de agosto de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for sharing your first therapy experience with us! Taking that initial step can feel like a big decision, and we're honored that you chose Fettle for this important journey.
We're glad to hear that our matching process connected you with a therapist you felt comfortable with. Creating these meaningful connections is at the heart of what we do.
Warmest regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

Very good experience.

Had an initial screening session to help match me with a therapist.
Although was paid for, I Found this very helpful in deciding what I was looking for in therapy and gave 3 recommendations for counsellors.
After trying counselling elsewhere a number of times, without much sucess, I was very glad to work with someone I can engage well with.
Very convenient to book appointments and attend. Has helped me through a very difficult time. It's a journey, but am glad I had fettle to help me.

30 de julio de 2024
Opinión espontánea
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Respuesta de Fettle. Trusted Online Therapy.

Thank you for this thoughtful review of your experience with Fettle. We're particularly glad that our screening process helped you gain clarity and find the right therapeutic fit. Finding that genuine connection with a therapist can make all the difference.
We designed our platform to remove the common barriers to access quality support, from the initial matching process to the ease of scheduling. It's rewarding to know these features have made your therapy journey more accessible.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

This is a great service and fantastic…

This is a great service and fantastic to be able to have a session in my own home. My therapist was very good, kind and a wealth of knowledge. I highly recommend this service.

24 de julio de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for taking the time to share your experience with Fettle! We're delighted that the convenience of home-based therapy has worked so well for you.
It's wonderful to hear about your connection with your therapist. We carefully select our mental health professionals to ensure they bring both expertise and compassion to every session.
Thank you for recommending our service to others. Your trust in us helps more people discover accessible wellness support.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

We had a couples therapy session with Isobel…

We had a couples therapy session with Isobel and it was a really positive experience for both of us. We felt heard and she gave us some really good suggestions and recommendations around communication. Would 100% recommend Isobel. We booked on Monday and had our session online Wednesday. We feel it has really helped us and our relationship already and we are feeling very positive about the future.

24 de julio de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for sharing your experience with couples therapy through our platform. It's wonderful to hear how quickly you were able to access support and start making positive changes in your relationship.
We're particularly pleased that Isobel created such a supportive environment for both of you..
Your journey reminds us why we're passionate about making counseling more accessible.
Warm regards,
The Fettle Team

Valorada con 1 estrellas sobre 5

Ordered test (for £31 is crazy but…

Ordered test (for £31 is crazy but I needed it fast). Three weeks later I haven't even got a dispatch email. And of course this will mean I've got to waste my time chasing them to get my money back.

4 de julio de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

We sincerely apologise for the frustrating experience with your test order and the lack of communication about its status. This delay is not representative of our service standards.
For immediate assistance to finding a resolution to your issue, please reach out to our support team at hello@fettle.ie.
Warm regards,
The Fettle Team

Valorada con 1 estrellas sobre 5

No Show

When I logged into my appointment No one was there.

No one responded to my email

22 de julio de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

We sincerely apologise for your missed appointment and the lack of response to your email. This is completely unacceptable, and we understand how disappointing and frustrating this experience must have been.
This falls far below our service standards, and we take such incidents very seriously. If you haven't received a resolution yet, please email us at hello@fettle.ie so we can investigate what went wrong, and compensate you appropriately.
We value your time and trust, and we're committed to making this right.
Best regards,
The Fettle Team

Valorada con 1 estrellas sobre 5

Seriously unprofessional

I emailed Fettle weeks ago requesting psychiatric help. Though I put a lot of thought into the email, they never even bothered to email me back. Really disgusting way to treat someone with mental health issues and very unprofessional.

29 de junio de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

We deeply apologise for our failure to respond to your email requesting support. You're absolutely right - not responding to someone reaching out for help is unacceptable and falls short of our standards of care.
We understand how much courage it takes to ask for help and this is not how we aim to support our community's wellness support needs.
If you're still seeking support, please email us at hello@fettle.ie referencing this review, and we will prioritise your case and respond within 24 hours to help connect you with the appropriate support.
We are reviewing our communication processes to prevent such failures from happening again.
Sincerely,
The Fettle Team

Valorada con 5 estrellas sobre 5

Talking to Liam has given me the…

Talking to Liam has given me the confidence to take my power back and be in control of my situation. Thank you

14 de junio de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for taking the time to share your experience! We're so pleased to hear that your sessions with Liam have been empowering for you.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

Brendan is brilliant

Brendan is brilliant. I would high recommend

26 de mayo de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for your kind words! We’re delighted to hear that you’ve had such a positive experience with Brendan. Your recommendation means a lot to us.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

Excellent Therapist and very accessible

My experience of Fettle has been very positive and I am currently 2 sessions in. I am beyond happy that I have the support of Marie who is excellent and definitely the correct therapist for me.
Accessibility is important as I am unable to travel to obtain vital therapy and I have found this seamless and I am very grateful to have this service.

6 de mayo de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for sharing your experience! It’s wonderful to hear that you’ve found the right therapist in Marie and that our platform provides the accessibility you need. We’re committed to making therapy seamless and supportive, and we’re grateful to be part of your journey.
Warm regards,
The Fettle Team

Valorada con 5 estrellas sobre 5

Excellent service

I'm delighted that I chose Fettle for help. It was made so easy to select a therapist. The therapist was professional, courteous and so helpful.

30 de abril de 2024
Opinión espontánea
Logotipo de Fettle.  Trusted Online Therapy.

Respuesta de Fettle. Trusted Online Therapy.

Thank you for your kind words! We're so pleased to hear that your experience has been smooth and supportive. It’s wonderful to know that our platform and therapists have been helpful to you.
Warm regards,
The Fettle Team

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