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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having both bought and sold equipment from Ffordes in the past, I contacted them regarding the possible sale of my Olympus Pen F camera. I was given various options to sell it and opted for a commi... Ver más

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Valorada con 5 estrellas sobre 5

So many aspects of Ffordes lead me to awarding 5-stars. from the overall look of their web pages, the range of items- from which to select, to the ease of selection and payment (and I have to say her... Ver más

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Valorada con 5 estrellas sobre 5

What an incredible photography workshop from start to finish at Reraig forest. The knowledge, guidance and hands-on experience provided throughout the day was outstanding, and the passion behind... Ver más

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Valorada con 5 estrellas sobre 5

Brilliant service! I bought a used camera as a present. It worked perfectly when it arrived, but by the time I gave it as a gift a month later, the battery had died from sitting in the box. I emailed... Ver más

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4,9

Excelente

TrustScore: 5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Short wait for a Fuji X100VI

I wanted to upgrade my X100T, but prices for used X100F and X100V models seemed high. When the X100VI was announced, for not much more money it was obviously the model to go for, but availability looked to be a problem. The Ffordes ad said 'phone for availability, so I did, the gentleman was able to tell me how many people were on the waiting list for the black and the silver models. I paid a deposit and only about three weeks later I had a call to say a camera was available for me - I'd expected to wait for perhaps months. I've used Ffordes a number of times previously, mainly for film camera bodies and lenses, always without problems, so I'd recommend them without hesitation. GP West Midlands.

19 de abril de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you love honest service that we give and that you got a X100VI so quickly, Let us know how you get on and if you see a difference. Enjoy

Valorada con 5 estrellas sobre 5

Recommended

Had the lens I wanted. Best available price. Arrived quickly as promised. Nothing else to say! Great service

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mint service, for a mint lens! First time buying used photography equipment

First time purchasing any used photography equipment. I had always previously hesitated, given how much kit costs without physically seeing it. After finding a used Sony 135mm F1.8 GM lens on the Ffordes site, described as "Mint" condition, I gave them a call to discuss the lens. I spoke to a very helpful Ross, who described the lens over the phone. He gave me confidence that the lens was indeed in mint condition and reassurances one buying used equipment. I decided to go for it and Ross took the order over the phone with next day delivery. Item has just arrived and I couldn't be happier. Superb service and a lens in mint condition. I will certainly consider purchasing used equipment from them again in the future. Also looking forward to popping in their store next time I'm passing that way. A very very happy customer! :)

27 de marzo de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you love Ffordes knowledge and understanding regarding photographic equipment, proof is always in the seeing of equipment, this is why we allow 15 days conditional approval on any used mail order sale, it gives customers extra confidence in buying, that with the 6 months warranty back up.

The other point is that as more companies move away from speaking with customers directly, we are more than happy to speak with customers, as well as send extra images too if needed.

It will be great to see you when you pop into Aladdin's cave when passing. For now enjoy your new lens.

Valorada con 5 estrellas sobre 5

Excellent personalised customer service experience

I just wanted to thank Alister Bowie of Ffordes for so kindly persevering with answering all my multiple questions along my journey to choosing the right camera and accessories to meet my outdoor adventuring and UK mainland occasional faint aurora borealis capturing. I've now made the order for a camera and tripod and hope to be soon photographing polar bears and glaciers in Svalbard, maybe even some Northern Lights if I get very lucky.

27 de marzo de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you enjoyed the personal service and knowledge from the team here at Ffordes, we all now wish we could join you in your travels. Enjoy and let us see the pictures on your return.

Valorada con 5 estrellas sobre 5

I rate Ffordes photographic as a…

I rate Ffordes photographic as a outstanding photographic company with impeccable service, politeness , speed efficiency and a totally superb returns policy.
Their product description for used items is accurate and I thoroughly recommend this company .

22 de marzo de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you love our service here at Ffordes, it makes all our hard work worthwhile. I hope we can help you again soon.

Valorada con 5 estrellas sobre 5

Awesome Customer Service from Ffordes

I wanted to thank John at Ffordes for his fantastic customer service and the fact that he was nice to deal with. I was looking for a hard-to-find Fujifilm weather resistance kit, and he went the extra mile to assist me with my enquiry and had the part that I needed. Because of his level of service and customer care, I then went on to buy two additional lenses for my camera. I would not hesitate to buy from Ffordes again in the future, and I highly recommend them. Top Quality service.

20 de marzo de 2024
Opinión espontánea
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Respuesta de Ffordes

Thank you for taking the time to give us feedback, it certainly gives us all a boost here at Ffordes, when our hard work as a team is recognized. We hope that you enjoy you're new toys and that you purchased and that we can serve you again sometime in the future. Enjoy

Valorada con 5 estrellas sobre 5

Absolutely first rate service.

Absolutely first rate service.
I found an adapter I've been searching for for quite a while.
It was agreat service and just over 24 hours later it was sitting on my desk.
Incredibly friendly and helpful staff.
Wouldn't hesitate to use again.

19 de marzo de 2024
Opinión espontánea
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Respuesta de Ffordes

Always Happy to help, thank you for taking the time to say Thank you, it makes all the teams hard work at worth while, Enjoy and I hope we can help you again soon.

Valorada con 5 estrellas sobre 5

Nikon F3…

Excellent experience buying from Ffordes. Very helpful and friendly people fast delivery and very competitive prices.

11 de marzo de 2024
Opinión espontánea
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Respuesta de Ffordes

Always great to get customers feedback, it really makes all the hard work that the team here at Ffordes put in worth while. Enjoy the kit that you purchased and I hope we can help you again soon.

Valorada con 5 estrellas sobre 5

Worth a visit.

Heard about them, was in the area so called in. Surprising / great setup out in the wilds. Super helpful, nice range of kit and know their stuff. Great service. I'll be back.

23 de febrero de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you enjoyed the Aladdins cave that is Ffordes, we are always happy help and with the staff who are mostly keen photographers, it always helps. We hope to see you soon.

Valorada con 5 estrellas sobre 5

Thank you to your excellent staff

I was very impressed by the friendly, knowledgeable and professional service I received yesterday when I rang to order a pre-owned leather pouch for my M-camera and collapsible lens for hiking and rural architecture photography. The assistant talked me over the details of the item thoroughly and answered my questions in a calm non-pressuring way. The cost was a third of what a European shop was charging, yet the item was in perfect condition and arrived this morning promptly, sensibly packed and protected.
Brilliant service. Every time I go out with the camera in this accessory pouch I shall feel good as the purchase experience was so positive.

7 de marzo de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you enjoyed the knowledgeable information by phone here at Ffordes, we are always happy to speak with customers over and above the information on line, if the need to get the human touch, we can also send more pictures etc as well. We want the customer to receive what they are expect, save any wastage of their time. Hope to hear from you again, always lots of toys and accessory instock.

Valorada con 5 estrellas sobre 5

Goods arrived has stated

Goods arrived has stated, great to deal with
Big thanks

28 de febrero de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you love Ffordes service both before purchase and with the quick delivery partners we use, Enjoy the kit and hope to see some results and review of kit soon. Enjoy

Valorada con 5 estrellas sobre 5

An Excellent Buying Experience

I had been looking for a specific type of used DSLR for some time before I located exactly what I wanted on Ffordes’ website. My telephone call was picked up promptly by a human (!) and my few questions were answered most satisfactorily. I requested a day’s delay on delivery and once I had the tracking number I was able to see that my camera was on its way, delivered the day I had requested with everything that had been promised. All in all an excellent buying experience for a long sought after piece of equipment.

19 de febrero de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you are loving our knowledge and service on used Digital SLR camera equipment, lucky you didn't call on Saturday, as all humans have left by then. Enjoy the new to you equipment and we hope to here ow you get on.

Valorada con 5 estrellas sobre 5

A battery charger emergency

I knew of Ffordes reputation because of Mark Littlejohn’s warm words about them, so finding myself on the Isle of Harris with a missing battery charger they were my first port of call for help. Excellent response, they found me a second hand universal charger that with the Heath Robinson addition of an old memory card to wedge the battery in place worked a treat. Posted straight away and all sorted. Simply brilliant - thank you!

19 de febrero de 2024
Opinión espontánea
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Respuesta de Ffordes

Sorry we didn't have the corrected Panasonic charger instock that you required but glad we had all watch Blue Peter as kids and were able to put something together for you, so at least you could charge the battery why on holiday. Enjoy your island holiday and hope you get great results.

Valorada con 5 estrellas sobre 5

Leica IIIF BD with 50mm Lens

I recently purchased a Leica IIIF BD Rangefinder 35mm Camera (circa 1951). As there are many pitfalls to purchasing a 75-year-old camera, I called & spoke with "John". I am by no means a photography "expert" - I consider myself, more of a "happy amateur". John took the time to not only answer all of my various questions but also, imparted his knowledge surrounding issues that were unknown to me. I was so impressed & reassured by this, I purchased the 50mm lens as well. If you are like me, a little lacking in the "knowledge department" & would appreciate honest & jargon-free answers, this is the shop for you. The camera arrived the next day. Excellent service throughout & I wouldn't hesitate to both recommend & return as a customer.

16 de febrero de 2024
Opinión espontánea
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Respuesta de Ffordes

Great hear that you like our service and Knowledge here at Ffordes, its good to have a team that has this type of special information to help and guide customers, as Leica cameras can be a mine field if you don't have the knowledge, we are always happy to help. Enjoy and if we can help again, please don't hesitate to get in touch

Valorada con 5 estrellas sobre 5

Excellent Service!

Superb service, advice, price and quality assured when dealing with Ffordes. When my Canon 20D died Allister at Ffordes was able to supply me with a little used almost mint 500D body. Great advice and choice offered.

19 de febrero de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you loved our service and knowledge about the Canon equipment, as well as the condition of our used equipment. Enjoy and if we can help again, just get in touch.

Valorada con 5 estrellas sobre 5

Excellent value and delivered quickly

Very, very happy to have been able to snaffle an Olympus laser dot sight, used, and at what is currently the steal price of £59 when used examples are making more than twice that on E-Bay

8 de febrero de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to here that you love our used equipment service and everything was delivered in super quick time and the condition was better than expected and great value for money, eBay is not the best place to buy with over inflated pricing. Now enjoy.

Valorada con 5 estrellas sobre 5

Great Service

Item dispatched quickly and arrived exactly as described, well packed - great service and coms.

30 de enero de 2024
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you low Ffordes service, we always try to make sure our descriptions on used equipment are as close as possible, we are always reviewing the other company's that we work with to make sure they are upto the same standards.

Now Enoy you new kit.

Valorada con 1 estrellas sobre 5

Ordered a tripod off their web site

Ordered a tripod off their web site. Heard nothing for several day then phoned. They could not find the tripod in their shop. I had to pay another £10 for another tripod that they could find.
Why did they not let me know of these problems? I had to phone up. Not good customer service.

29 de diciembre de 2023
Opinión espontánea
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Respuesta de Ffordes

Really Sorry to read your review Peter and in all honesty, I can't help but agree with you, after looking over the details of your order. As you will see from other reviews listed, this is really not like us.

Looking into your order I'm afraid as we were closed from the 22nd to the 26th of December, we only picked up on your order from Christmas Eve on the 27th but due to staff illness & festive holidays we were running on half the staff, not that this should be an excuse. I can only apologies that we didn't contact you sooner and given you better service.

I see that on contacting us, after a full search we did offer you a full refund or the choice of an upgrade to another set of tripod legs at £49, which weren't Ffordes own stock, so unable to offer a discount but we did automatically upgraded you to the correct postal service at no extra cost, They should arrive with you next week,

We hope that you will give us another chance one day in the future, so we can show you our normal service, for now we wish you well with your photography.

Valorada con 5 estrellas sobre 5

Sold my old DSLR kit in good time and at great prices

Recently Ffordes finished selling my Nikon camera equipment at the prices they said they could get for it. Even after they had taken their commission and collection charges I was still over £200 better off than I would have been if I had sold to a different but well known used and new camera trader.

Ffordes were easy to deal with and gave great instructions. They sold all 4 lenses and 1 body within 4 months despite them being cropped sensor DSLR technology which is falling from favour as new buyers tend to go mirrorless now.

As each sale happened their accounts team kept me up to date with the details of what sold and financial transfer to my account.

I thoroughly recommend Ffordes, a great team.

9 de noviembre de 2023
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you like the team effort Andrew, that goes into every item that we sell or help those to buy. Enjoy the return and hope to help you again soon.

Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended, been with them for many years. Honest, straightforward and efficient.

15 de noviembre de 2023
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you are still enjoying our service after all these years,

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