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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having both bought and sold equipment from Ffordes in the past, I contacted them regarding the possible sale of my Olympus Pen F camera. I was given various options to sell it and opted for a commi... Ver más

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Valorada con 5 estrellas sobre 5

So many aspects of Ffordes lead me to awarding 5-stars. from the overall look of their web pages, the range of items- from which to select, to the ease of selection and payment (and I have to say her... Ver más

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Valorada con 5 estrellas sobre 5

What an incredible photography workshop from start to finish at Reraig forest. The knowledge, guidance and hands-on experience provided throughout the day was outstanding, and the passion behind... Ver más

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Valorada con 5 estrellas sobre 5

Brilliant service! I bought a used camera as a present. It worked perfectly when it arrived, but by the time I gave it as a gift a month later, the battery had died from sitting in the box. I emailed... Ver más

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4,9

Excelente

TrustScore: 5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Professional and good value

Traded some very old film gear for a used digital lens. Very easy service and a good price offered. New lens is excellent. Fast delivery. Good communication- very professional. NOTE. their desktop website is much easier to use than the mobile one. Much more in the menu!

12 de marzo de 2022
Opinión espontánea
Logotipo de Ffordes

Respuesta de Ffordes

Morning, Great to hear that you love the service, hope you are enjoying the lens. Thank you for your support.

As for the menu system on mobile app, we take on board your comments, which hopefully will help with the new developments that are on going and hope to be released before the end of the year.

Valorada con 5 estrellas sobre 5

Bought tripod from Ffordes in…

I bought a tripod from Ffordes in summer while on holiday in Scotland 2021. At some point after that in the coming months I managed to loose one of the rubber feet. Twice I unsuccessfully sourced a new on off eBay. Each time being sent the wrong size despite there size guide stating it was the correct size. Finally I chanced it to see if Ffordes could obtain one. Not only did the managed to get me the correct one but there was no charge either. Fantastic service. They might be 400 miles away from where I live but I won’t hesitate in future to use them when purchasing any future camera gear. A thoroughly recommend company to do business with

25 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent used 24mm f1.4 Canon EF lens…

Excellent used 24mm f1.4 Canon EF lens and very good price £480. Most other used lenses of this spec cost £700 and new ones £1500 and brilliant for my wide angle astrophotogrpahy. Staff were very professional in the way they handled my purchase. I bought one copy of this lens which was not as good as I would have wanted so they willingly exchanged it for a second copy of the same lens which turned out excellent.,

19 de febrero de 2022
Opinión espontánea
Logotipo de Ffordes

Respuesta de Ffordes

Great to hear that you love the service that the team at the toyshop give you, as we all love photography, we believe its extremely important to give the best knowledge and information upfront to save you time away from photography.

Valorada con 5 estrellas sobre 5

Canon 400mm f2.8 usm L…

I ordered a Canon 400mm f2.8 usm L lens. Despite there being zero available anywhere, these guys gave me a fantastic deal. The whole team were exceptionally easy to deal with and they rushed it out to me in 2 days....couldn't ask for better service. i will definitely be buying here in future!

20 de enero de 2022
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you love our knowledge and service that we give, Having a long and fast RF lens at the moment is rare but glad we were able to help. Enjoy

Valorada con 5 estrellas sobre 5

Excellent experience. Purchased a new lens from Ffords …… had…

Purchased a new lens from Ffrods …… had never used them before. Transacted the business over the phone, and the person I spoke to was friendly a helpful. Completed the purchase, and the lens arrived on time, immaculately packaged, and in first class condition. Good / straightforward people to do business with, coupled with competitive pricing. Recommended…buy with confidence. First class service. Will certainly use them again.

18 de enero de 2022
Opinión espontánea
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Respuesta de Ffordes

Great to hear that you enjoyed your experience with Ffordes, we hope that you enjoy the lens and the images that you get back from it. Enjoy.

Valorada con 5 estrellas sobre 5

I just purchased a used Nikon 35mm film…

I just purchased a used Nikon 35mm film camera from ffordes and I was very happy with the service I received, from my initial contact with the store about shipping to Canada and placing the order the service was first class. From placing the order to receiving the product was 4 days that is pretty impressive.
I bought the camera purely out of nostalgia as it was my first SLR many years ago, but will certainly be putting a few rolls of film through it.The camera was described as in excellent condition and that was spot on, thanks to everyone at ffordes.

12 de enero de 2022
Opinión espontánea
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Respuesta de Ffordes

Thank you for reviewing us and great to hear that you are loving the quality of the equipment that we have supplied you, its also good to hear that the couriers that we partner with have done an amazing job to get it to Canada in such quick time. Enjoy

Valorada con 5 estrellas sobre 5

First order with a used X-E3

First order with a used X-E3. Everything went well. Informed instantly of order placed. Kept updated throughout. Camera is exactly as described. Well packed. Quick and very pleasant customer service. Altogether very happy and will be using again.

10 de enero de 2022
Opinión espontánea
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Respuesta de Ffordes

Thank you for taking the time to review us, its always great to hear that you love the condition we provided and the speed in which we got it too, we hope to see you again soon. Enjoy.

Valorada con 5 estrellas sobre 5

FIRST CLASS COMPANY

I ordered a roll film camera and an unrelated lens hood.
They arrived next day. Both items were even better than the descriptions and pictures, in the case of the camera just shade short of mint ! Exceptional service, and very well priced. What's not to like ? I've known of this firm since 1966, but never made a purchase until now.
Don't hesitate, use them, I did !

31 de diciembre de 2021
Opinión espontánea
Logotipo de Ffordes

Respuesta de Ffordes

Thank you for the feedback, Great to hear that you are loving the condition of the equipment that we sent you and the speed that you received it in, Always pleased to hear that you are still enjoying our service. Happy New Year to you and Family,

Valorada con 5 estrellas sobre 5

Amazing service for Ffords!

Amazing service for Ffords!
They managed to get my camera back to me before Christmas despite the Covid issues.
Its nice to see that traditional customer care is still operating and not dead.
Brilliant help and assitance, I shall be buying more from Ffords in the future!

29 de diciembre de 2021
Opinión espontánea
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Respuesta de Ffordes

Hi, Glad that we were able to help,

Valorada con 5 estrellas sobre 5

not a bad word to say

can't fault them, amazing customer service over email and the camera I received was exactly as described (even got a freebie)

21 de diciembre de 2021
Opinión espontánea
Logotipo de Ffordes

Respuesta de Ffordes

Great to hear that you love the service that you got here at the toyshop, always good to see nice condition medium format film equipment going back into hands that have passion to use it. Enjoy

Valorada con 5 estrellas sobre 5

Top Quality Products. Fast & Friendly Service.

Top Quality Products. Fast & Friendly Service.
Have dealt with Ffords Photographic for years.
Although geographically they are near the top of Scotland their dispatch times are amazing. Always a good selection of excellent used items. Excellent and Very Highly Recommended.

10 de diciembre de 2021
Opinión espontánea
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Respuesta de Ffordes

great to hear that you love your new toy, Thank you for your continuing support.

Valorada con 5 estrellas sobre 5

Top retail shopping experience

Ordered a pair of Leica Ultravid 8x50 HD Plus binoculars off Ffordes website.

They were described as MINT Minus so I was expecting to see a slight mark or blemish on the binoculars somewhere.

Anyway, they arrived within 48 hrs which good considering I ordered them at c 5pm . Upon opening the box and closely examining them I was delighted to see they were in absolutely and utterly AS NEW condition. All the original packaging was there as were all the accessories , instructions, the majority of them such as the strap and rainguard were unused. I've worked in photo retail over the years, seen a vast array of all sorts of used equipment and graded them accordingly. Even with my critical eye I could not see a single blemish anywhere on them.

Ffordes have produced a shopping experience I would have been proud to have given back in the day. They have for me underpromised and overdelivered. And their packaging and overall attention to detail was superb as well.

Couldn't be more happy !

25 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb advice

Superb advice, superb service, extremely fair trade in for old kit. Totally recommend this company. Binoculars, telescope and camera bought here over the years. Would not go any where else!

25 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trust Ffordes

I have been shopping at Ffordes for years, without a problem. I feel that if there was a problem they would sort it out, they are an honest outfit. More often than not their grading has proved to be conservative, I have no problem buying exc+ knowing the item will be very presentable. I bought my latest camera from them and then looked round for a lens only to find the best deal at Ffordes, blast it, two lots of postage. But no, very quickly I received a refund on postage as both items were packed together. This is unusual, many dealers would charge twice. If you are buying an expensive older camera such as my Leica M8 their return policy gives you confidence. Lovely that they sell a good range of film. I look at their website almost every day, you can pick up great equipment at low prices if you are quick. As you can tell, I trust Ffordes.All the best, Charles.

18 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first experience in dealing with Ffordes Camera Store.

My first experience in dealing with Ffordes, but certainly won't be my last.
I needed advice on a certain camera, to include a suitable lens, and having spoken to a very helpful John, I settled on and purchased the relevant items.
These were delivered extremely quickly, and I have to say was, and am delighted with my purchases.
I would certain recommend Ffordes to anyone for all things photography.

13 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just received my order from ffordes

Just received my order from ffordes , both flash gun and camera control are as advertised in excellent condition , even the batterys were supplied for them which was a bonus , delivery was fast next day before 1.pm , will be using ffordes again .

8 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought a 50mm 1.4 lens from FFordes a…

Bought a 50mm 1.4 lens from FFordes a few weeks ago not only am I disappointed with my purchase ill never buy anything from there ever again. In the description it did say faulty but working on manual focus only no auto. So i ordered it my first shoot with it i went to zoom out fully in manual and it locked up. Not only did it lock up but it had no focus what so ever. I had to pay Duty into Ireland not stated on there website that there could be import charges. So instead of me sending it back I have sent it out for repair as it should be still a good lens when working properly I don't understand how FFordes can send actual broken products out the door to a customer & it clearly wasn't even tested properly now im down the cost of the lens Duty charges, Shipping to fixers & repairs & shipping back.
There was a gritty feeling to the lens when i put it on my camera when turning the focus ring clearly not checked what so ever properly.
I have learned my lesson here & to stay clear of FFordes Photographic. I should have just bought a new one it would have cost about the same. Sold as seen ya selling junk more like it. So disappointed its not even funny. I was told it could be either one or two things the aperture ring is warped or the motor is broken or worse both of them are broken.

8 de octubre de 2021
Opinión espontánea
Logotipo de Ffordes

Respuesta de Ffordes

Morning Don One1982

I hope you and family are all well.

I’m Sorry to read that you felt the service you received was so bad that you decided to write a review about us, instead of contacting us and giving us the opportunity to help you with a step by step return guide of the lens for refund, by following the steps you would have got your taxes return and cost of postage as well, if the product was wrongly descripted or faulty.

Normally our system automatically emails all export customers to state they maybe charged Tax/duties on equipment purchased, on entry to their country and if they wish to change or cancel the order to contact us straight away, on occasions this email has been known to go into customers junk mail, So I can only apologies that you never received this, I will speak with our web-designer to see how we can improve this statement, so every export customer knows that now the UK is out of Europe, Taxes will be charged by there own country.

Let me assure that on leaving the premises the pre-owned lens: Canon 50mm F1.4 USM Sold as Seen which came with only 15 days condition approval and no G’tee at £89 was fully working, except for the Auto Focus as per our website listing. It had been fully tested by Ffordes Technicians who have been working with the company for over 20 years, we have been selling photographic equipment since 1960, you don’t sell equipment for that long by selling poor quality.

If you still wish to return the lens to us, we are happy to receive it back from you as long as its back with us within the next 2 weeks. This is out with our normal returns policy but we are happy to help any customer that is not 100% satisfied with equipment purchased from us. We have been told by your government department that all you need to do to get a Tax refunded is state REFUND & your Invoice number on the paperwork and the Tax will be automatically refund to the method of payment.

We do have some nice Mint- condition Canon 50mm F1.4 USM Pre-owned lenses in stock, fully working and with a 6 months warranty for £219, as standard they also comes with 15 days condition approval.

I hope this helps, please contact me for more help.

We believe that photography can help us all through these times.

Thank you for your support.

All the Best #Staysafe

Alister Bowie
Ffordes Photographic Ltd

Valorada con 5 estrellas sobre 5

Could not ask for better

Over the last few years, we have purchased quite a few items from Ffordes and have never had any issues with the items.
All the items were exactly as described, the pictures online were clear and any external issues could be seen, so far none of the items had any.
Only on one occasion did we have reason to call about a late delivery, and it turned out the delivery van missed the connection at the airport due to an accident on its way there, Ffordes offered me an immediate refund of my postage on the item, which turned up the following day, but I asked them to just give me free postage on the next order to make things easier.
My latest purchase, turned out not to have a 3 pin plug on my battery charger, and that issue was quickly solved with a phone call and a shaver socket adaptor one was in the post the following day, along with a camera strap I asked for as the camera did not come with one, I asked for a no frills plain strap, but I was sent a new branded one.
I have recommended Ffordes to many of my friends who are on the market for good quality second hand goods, and always will do.
10 out of 10 for customer service and quality of goods, what more can you want.

2 de agosto de 2021
Opinión espontánea

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