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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've been running through the fiils product catalogue with wild abandon. My current favourite is the pomelo shampoo and conditioner. The pomelo transmogrifies my bathroom into a full citrus orchard, b... Ver más

Valorada con 1 estrellas sobre 5

Very disappointed. Firstly the smell of the products was so strong, figured that didn’t matter as it was the bottles I was really after and I planned to refill the, at my local package free shop. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was drawn to the site because of the eco element, which I am keen to embrace. I have tried shampoo and conditioner, hand wash and body wash and have to say I have been extremely impressed. The re... Ver más

Valorada con 5 estrellas sobre 5

Interestingly, I had been thinking and looking for something like this for sooo long! After being so shocked seeing all of those plastic bottles accumulated in my shower, I thought something has to ch... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza
  2. Proveedor de productos de belleza

Escrito por la empresa

At Fiils we’re always half full, never half empty. We believe that you don’t need to sacrifice your style or live in the woods to do your bit for the environment. Our refillable beauty products make it easier than that. Better still, our plastic free shampoo, conditioner, body wash and hand wash only contain eco-friendly, natural ingredients, so there’s no compromise on quality either. So put that guilt in the trash, your refill pack in the post, and keep doing your thing. Sulphate-free, synthetic-free, paraben-free, and definitely no testing on animals. Always vegan and carbon neutral; sustainable living is in your hands.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

376 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(376)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Love these products

Really enjoying these products and love the company’s ethos. It is very hard to find sustainable packaging and organic products… which also work! Well done Fils!

11 de marzo de 2022
Logotipo de Fiils

Respuesta de Fiils

Thanks Anne! What a wonderful review, we're so pleased to hear you love our pro-planet packaging and products!✨
Best wishes
Team fiils

Valorada con 5 estrellas sobre 5

There’s such a difference from this…your hair fells amazing

There’s such a difference from this shampoo & conditioner
To the normal ones you by in the supermarket
My hair feels realy loverly and it’s gone into a better natural curl
The difrence is amazing
If never tried it then I highly recommend you to
You will be amazed

9 de marzo de 2022
Logotipo de Fiils

Respuesta de Fiils

Thanks so much for the wonderful review! We're so pleased to hear our shampoo and conditioner have given a climate-friendly boost to your curls!😍
Best wishes
Team fiils

Valorada con 5 estrellas sobre 5

I love all my Fiils products

I love all my Fiils products! I couldn’t stop smelling my hair all day yesterday because it was so lemony.

9 de marzo de 2022
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Respuesta de Fiils

Thanks so much for leaving a review Shona! We're so happy to hear you and your hair love our lemongrass scent!
Best wishes
Team fiils

Valorada con 1 estrellas sobre 5

Poor

Never showed up

9 de marzo de 2022
Logotipo de Fiils

Respuesta de Fiils

Hi! Sorry to hear this, we can see it was attempted delivery on the 4th and have sent you an email! Best Wishes, Team fiils x

Valorada con 5 estrellas sobre 5

Coconut smells lovely

Easy to order and coconut products smell lovely!

8 de marzo de 2022
Logotipo de Fiils

Respuesta de Fiils

Thanks so much for the review Emily! We're so happy that you love our sustainable scents as much as we do!🥥
Best wishes
Team fiils

Valorada con 5 estrellas sobre 5

Fiils me up!

I love fills!
Great company, love the concept & the products are wonderful.
I like to buy sustainable refills from a variety of company’s & Fiils gets a big thumbs up from me!

6 de marzo de 2022
Opinión espontánea
Logotipo de Fiils

Respuesta de Fiils

Thanks so much for the review! We're so glad to have you as part of the fiils fam!
Best wishes,
Team fiils

Valorada con 5 estrellas sobre 5

I bought this product after I seen the…

I bought this product after I seen the advertisement on Instagram then Facebook .I’m all for keeping the planet sustainable I use wild deodorant so it was a given for me with shampoo conditioner and shower gel body lotion . Haven’t used yet as just finishing my old shampoo but I’m sure will be back for more.

28 de febrero de 2022
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Respuesta de Fiils

Hi Donna, thanks for the review! Welcome to the fiils fam!✨
Best wishes,
Team fiils

Valorada con 5 estrellas sobre 5

I love this body wash

I love this body wash: beautiful scent and great to know I'm doing something to help our planet

27 de febrero de 2022
Logotipo de Fiils

Respuesta de Fiils

Thank you for your review! We're so pleased to hear you love your planet-friendly pamper!
Best wishes,
Team fiils

Valorada con 5 estrellas sobre 5

lemongrass shampoo/conditioner

I got the lemongrass shampoo and conditioner for oily hair. Smells lovely and currently is working really well on controlling greasy hair. The bottles look really stylish in the bathroom and I love that refills can be ordered to reduce waste ♻️

26 de febrero de 2022
Logotipo de Fiils

Respuesta de Fiils

Hi Florrie, thanks so much for taking the time to leave us such a lovely review! Enjoy your new refillable routine!✨
Best wishes,
Team fiils

Valorada con 5 estrellas sobre 5

Very quick delivery,well packaged…

Very quick delivery,well packaged quality product.will be back for more.

26 de febrero de 2022
Logotipo de Fiils

Respuesta de Fiils

Hi Jan, welcome to the fiils fam! We're so pleased you love our planet-friendly packaging and products. Thanks for the review!
Best wishes,
Team fiils

Valorada con 5 estrellas sobre 5

Great products

Order arrived very quickly. Great quality products! Would definitely recommend the coconut wash, leaves your skin moisturised. Also love the travel bottles and the whole concept behind the company. Definitely will be ordering again.

25 de febrero de 2022
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Respuesta de Fiils

Hi Natalie, thanks so much for the wonderful review! We're crazy for the coconut wash too!🥥
Best wishes,
Team fiils

Valorada con 5 estrellas sobre 5

Fast delivery- products smell amazing

Fast delivery- products smell amazing! The bottles look fab too. I forgot the order the pumps, I contacted costumer services and they sent them out to me straight away. Great service and great product.

23 de febrero de 2022
Logotipo de Fiils

Respuesta de Fiils

Thanks so much for your review Siân! We're glad to hear you love our scents as much as we do. Enjoy your new sustainable bathroom!✨
Best wishes,
Team fiils

Valorada con 4 estrellas sobre 5

Lovely conditioner that leaves my hair…

Lovely conditioner that leaves my hair soft and allows the natural tousle to shine. Great reusable bottle. Prompt delivery. My only request would be that you can send back the packaging from each order rather than having to save them up which will take me ages.

20 de febrero de 2022
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Respuesta de Fiils

Hi Martha, Thanks for your review! Love your comments on the conditioner! We've changed our policy now and accept any amount of pouches for recycling. We'll update this so it's a little clearer on the website! Welome to the fiils fam,
Best Wishes, Team fiils x

Valorada con 4 estrellas sobre 5

Great concept and service, don't love the coconut body lotion

I love the concept - I do everything I can to be environmentally friendly and use natural products - and the ordering and delivery was super easy. But unfortunately I find the body lotion far too strong smelling and can't use it - I ordered the coconut one and it's so strong it's all I can smell for hours when I put it on my legs. Is the other one less strong and I should try that, or are they likely to be too strong for me? Are you able to offer a sample of it so I can test?

16 de febrero de 2022
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Respuesta de Fiils

Hey Louisa, really happy you're enjoying the concept overall. Sorry to hear your thoughts about the Coconut lotion. We'll drop you an email! Best Wishes, Team fiils x

Valorada con 5 estrellas sobre 5

The product is of high quality

The product is of high quality and it is very simple to clean out the refills and post back.

11 de febrero de 2022
Logotipo de Fiils

Respuesta de Fiils

Hi Ashley, it's great that you're finding our sustainable refills simple to use! Thanks for the review!
Best wishes,
Team fiils

Valorada con 5 estrellas sobre 5

So much better than expected

I purchased the starter kit which was delivered last night. (Quick Delivery as only purchased over the weekend). The bottles are so nice and the products smell amazing! I got the shampoo, conditioner and body wash in pomelo and a body wash in coconut too. Washed my hair straight away the products left my hair feeling fresh and smelling unreal! An amazing product that smells lovely and is reducing the amount of plastic I throw away!

10 de febrero de 2022
Opinión espontánea
Logotipo de Fiils

Respuesta de Fiils

Thanks for the wonderful review Char! We're so pleased you like our pomelo and coconut scents. Enjoy your new sustainable self-care set!
Best wishes,
Team fiils

Valorada con 4 estrellas sobre 5

Great products

Great products, ok delivery speed. The subscriptions are a good idea but the delivery charge on them doesn’t make any sense when you can make a one off purchase with no delivery charge.

9 de febrero de 2022
Opinión espontánea
Logotipo de Fiils

Respuesta de Fiils

Hi KK! Thanks for a great review of the products, we're sorry the delivery wasn't as quick as you'd hoped. We're looking into this with subscription for you- thanks for flagging this.:) Welcome to the fiils fam, Best Wishes, Team fiils x

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