I found my gggrandmother in your records. I had liiked in Ireland and Scotland previously for 40 yrs then you sent me a message and when I checked it yes it was her on her baptism in Ireland reside... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I dont like web sites that lure you in with constant emails and as soon as you touch a button they go immediately to a payment screen. No consideration for where the customer is at in their Genealogi... Ver más
La empresa ha respondido
I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Ver más
La empresa ha respondido
Find my Past has great records for the UK and Ireland. Surprisingly alot of NZ & Aussie records show up too. Like the fact have records for births of UKexpats living overseas in Commonwealth countri... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Información de contacto
185 Fleet Street, EC4A 2HS, London, Reino Unido
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4,0
Muy bueno
621 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great
Quick and helpful. We had an admin error and the customer service was very prompt in rectifying the issue. I’ve been able to build my family tree and find legitimate documents I haven’t seen before.
2 de noviembre de 2025
Respuesta de Findmypast
Dear Carolyn,
Thank you for your review of Find My Past. We are happy we were able to help in your research journey.
I like the way that Find My Past…
I like the way that Find My Past presents historical records, particularly Census Records. The information from the records is very easy to follow.
18 de noviembre de 2025
Respuesta de Findmypast
Dear Lynn,
Thank you for your review of Find My Past.
No people found when I search
Every person I try to find is not there. I am better off with Ancestry.com and familysearch.
19 de noviembre de 2025
Respuesta de Findmypast
Hello Christine,
Thank you for your review of Findmypast.
We're sorry to hear that you have had difficulties in finding records on Findmypast.
Have you had a look at our FAQ and New user guides as these may help you with your searching? They can be found here:
https://www.findmypast.co.uk/help
https://www.findmypast.co.uk/blog/getting-started
If this doesn't help please don't hesitate to send an example search over to our support team and we will attempt to point you in the right direction.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Respuesta de Findmypast
Dear Michael,
Thank you for your review of Find My Past.
Dislike being locked out on the last…
Dislike being locked out on the last week of each month for allegedly over-using FMP for genuine research, I am a loyal subscriber that's been on your top subscription for years, you can well afford to give me full month access.
18 de noviembre de 2025
Respuesta de Findmypast
Hello Steve,
Thank you for your review of Findmypast.
We have passed over your feedback to the relevant department on your behalf. Here at Findmypast we have what is known as a fair use policy. You may access a maximum of 5,000 Records in any calendar month (Month), subject to a maximum of 500 Records in any 24 hour period (Limit).
The daily limit is reset every 24 hours and the monthly limit resets on the 1st of each month. You can read more about this policy here:
https://www.findmypast.co.uk/help/articles/4411067042577-11-Fair-usage
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Information helpful
Information helpful
Sometimes autocorrect will not instantly let you put new name in to search
18 de noviembre de 2025
Respuesta de Findmypast
Hello Dennis,
Thank you for your review of Findmypast.
We're happy to hear that you have found our information helpful and wish you the best of luck with your research.
If you have some examples of where autocorrect on your device is causing you issues can you please let our support team know? We will be happy to investigate this further on your behalf.
If you need any help in the future with our records, you maywant to try Findmypast Fridays on our social media accounts (@Findmypast), orfor any account queries you can contact our Customer Support team via email, telephone or live chat.
On the whole the site is very good
18 de noviembre de 2025
Respuesta de Findmypast
Dear Margaret,
Thank you for your review of Find My Past.
gives more information than Ancestry,
gives more information than Ancestry,
most of the time it verifies info on Ancestry, other times it gives info that is not available on Ancestry.
however sometimes, info on electoral rolls that should be there, isnt. which can be annoying.
19 de noviembre de 2025
Respuesta de Findmypast
Dear Doreen,
Thank you for your review of Find My Past. I have passed your comments to our feedback team.
The Search page is very user friendly
The Search page is very user friendly. It is easy to input information and narrow it down to year range+/- and county.
I do not though, like the new format put into place recently to research newspapers. It is very çlumsy' for want of a better word.'
The same with the census records. There isn't anywhere to input place of birth. Folks didn't always stay in the same place they were born. The location bar takes you to where they could now be living, but it would be helpful if you could then narrow that down by place of birth.
The optional keywords section, doesn't really help for that most of the time.
Despite these couple of issues for me, I overall find FMP very useful with my Family research.
19 de noviembre de 2025
Respuesta de Findmypast
Hello Barb,
Thank you for your review of Findmypast.
We're happy to hear you have found our search pages user-friendly and easy to use.
We will pass over your comments regarding our new newspaper filters as feedback on your behalf to the relevant department.
When it comes to Census records if you click 'Search' followed by 'All Record Sets' it will allow you to search a specific Census with some extra filters such as birth place, town or county.
If you need any help in the future with our records, you maywant to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
A Valuable Resource
Your presentation is clear and easy to navigate. Transcripts are reasonably complete and original images readily available.
Options to narrow or broaden searches are straightforward.
I understand handwritten old docs are often challenging but some transcribers (or AI?) don't exercise common sense and are misleading.
I use Irish Catholic parish registers a lot and transcripts miss entries entirely more often than one would hope. I cannot assume FMP has reliably captured say all the 'Peter Murphys' in a place or time.
Newspapers are good as far as they go. Early editions are like gold dust.
I appreciate that once I have paid your substantial fee there are no further costs.
19 de noviembre de 2025
Respuesta de Findmypast
Good Morning,
Thank you for your review of Find My Past.
Kind Regards
Find My Past
Family History
Findmypast, what great search site for tracing family history, especially when you start to get further back in years.
19 de noviembre de 2025
Respuesta de Findmypast
Good Morning
Thank you for your kind comments!
We are pleased you have had success in using our site!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I like FMP's Britishness
I been chasing my families for 30 years, am Australian and my forebears all came from Britain. I like FMP 's Britishness. I use Ancestry too as I've done my DNA. I think there is more care and analysis with the way records are presented on FMP and it is often easier to navigate records on FMP. For me FMP is an essential research tool.
19 de noviembre de 2025
Respuesta de Findmypast
Good Morning
Thank you for your kind feedback!
It's lovely to hear Findmypast has been so helpful in your research!
We really appreciate your kind comments and wish you all the best for your ongoing research with us!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,Support Team @ Findmypast
Respuesta de Findmypast
Dear Christine,
Thank you for your review of Find My Past.
Kind Regards
Find My Past
Always something new
18 de noviembre de 2025
Respuesta de Findmypast
Dear Monica,
Thank you for your review of Find My Past.
Kind Regards
Find My Past
It's a great app and I use it often
It's a great app and I use it often. It is reliable and powerful.
19 de noviembre de 2025
Respuesta de Findmypast
Dear Dick,
Thank you for your review of Find My Past.
Kind Regards
Find My Past
Pleasure of using FindMyPast
i usually find the data I am looking for here, and the address of the family is better listed.
19 de noviembre de 2025
Respuesta de Findmypast
Good Afternoon
Thank you for taking the time to provide feedback!
We really appreciate your comments!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Great Site
I have been with Findmypast for some years now, I have had no issues with the site as of yet. Many valuable records to go through.
Ron
18 de noviembre de 2025
Respuesta de Findmypast
Hello Ron,
Thank you for your review of Findmypast.
We're happy to hear that you have had no issues with Findmypast during your time with us and that you have found our records valuable for your research.
We continue to add new records each week so do keep checking back in the future to see what we have available.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
transcription errors
When "we" researchers find transcription errors, we inform FMP who them make the necessary corrections to the. online content
18 de noviembre de 2025
Respuesta de Findmypast
Hello Nigel,
Thank you for your review of Findmypast.
We're happy to hear you have had a good experience with our transcription correction tool. If you didn't know already you can also track any records you have reported now here:
https://www.findmypast.co.uk/my-corrections
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Respuesta de Findmypast
Good Afternoon
Thank you for taking the time to rate us!
We really appreciate your comments and are pleased you have found our site easy to navigate
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
1.Search assistance.
1.After I look someone up, FMP sends me a message telling me they have done some digging - Not a good look when the suggestions are seldom if ever correct or useful. The idea is good, not the execution.
2.The newspaper search has changed - can't search publications, dates etc over the last few days - Why?
It helps reduce the numbers when a suspected place and /or year can be included.
3.Find My Past is good for quirky UK searches like RC baptisms - keep that up.
18 de noviembre de 2025
Respuesta de Findmypast
Hello Peter,
Thank you for your review of Findmypast
We're sorry to hear the related records feature hasn't been helpful for you and we will pass over your comments as feedback on your behalf.
You can find our advanced newspaper search still here: https://www.findmypast.co.uk/search-newspapers/advanced
The way filters work now has changed slightly, if you click 'Filters' at the top of your search it will open a window on the right hand side of the screen containing all available filters for you.
We're happy to hear that you have enjoyed diving into our baptism records, we do add new records every week so do keep checking our What's New section or subscribe to our newsletter to receive updates via email if you haven't already and would like to keep informed at what is releasing here at FMP.
If you need any help in the future with our records, you maywant to try Findmypast Fridays on our social media accounts (@Findmypast), orfor any account queries you can contact our Customer Support team via email, telephone or live chat.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.