The fire detection shop were brilliant, I required a part urgently for a job and they managed to get me the required part and delivered the following day and at a very fair price. Also after some tr... Ver más
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Consulta las opiniones de los clientes
I don't think this company cares about customers and is possibly a scam website. I placed an order for items showing in stock (fairly standard items), after which I kept receiving adverts... Ver más
I ordered my materials over the phone to confirm stock levels before ordering. Paul was really helpful several times now on the phone. The support side helped me via email, even after errors on my sid... Ver más
La empresa ha respondido
I recently purchased a fire alarm system from this company and honestly if I could give 10 stars I would! The customer service is probably some of the best I’ve ever had in the UK and from the moment... Ver más
Información sobre la empresa
Escrito por la empresa
Fire Detection Shop offers a wide range of fire alarm equipment; from conventional to addressable, panels to ancillaries, all requirements can be met. We stock a wide range of commercial brands including C-TEC, Apollo, Fike and Kentec. For domestic usage, we supply a range of smoke, heat and carbon monoxide detectors to keep your home and family safe. Should you not find what you are looking for while browsing our website, or should you require further assistance with the design of a fire alarm system, or for any other enquires regarding product selection please call our Freephone number where we will be happy to offer further assistance.
Fire Detection Specialists
Escrito por la empresa
Información de contacto
3,9
Muy bueno
3 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 76% de las opiniones negativas
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Avoid at all costs!
The way they work the company they use to deliver are all nothing but tragedy! Took forever to dispatch and is taking forever to deliver! Just avoid go elsewhere
30 de septiembre de 2024
Great communication
I ordered the wrong detectors but I was able to change to the correct ones easily. Good communication from the company.
7 de octubre de 2024
Arrived as Promised
Arrived as Promised, great units worked as detailed in the instruction. And easy to set up, our church is a safer place now as the signal hit all the places we put the units.
3 de octubre de 2024
Total waste of time
From start company promised delivery for next day as available stock.....called in 2 day later part is o. Back order will arrive 8 days later!!!! If you are a professional don't use this company absolute amateurs. To top it of didn't evan apologise....
2 de octubre de 2024
Service was first class from start to…
Service was first class from start to finish
25 de septiembre de 2024
First class service
The wrong product was sent out but after a short call with one of the staff the item was replaced immediately.
The sign of a good company is how they deal with a problem.
First class
2 de octubre de 2024
Phone order
Phoned to order due to an issue with my credit card online & they were so helpful and polite and order arrived so quickly.. 100% will use this company again thankyou
2 de octubre de 2024
no need to write report
23 de septiembre de 2024
Website ordering process super easy
Website ordering process super easy, and speed delivery too. Would recommend.
30 de septiembre de 2024
the person i spoke to on the phone was…
the person i spoke to on the phone was very helpful and efficient.
20 de septiembre de 2024
Substitute product without consultation
Sent substitute product that didn't meet our requirements. Now have the hassle and expense of making a return and finding an alternative provided as you haven't advised if the product will be restocked anytime soon.
24 de septiembre de 2024
The set of alarm keys I received was…
The set of alarm keys I received was prompt and perfect for the job , thanks
16 de septiembre de 2024
Very helpful advice and quick.
20 de septiembre de 2024
Ordered smoke alarm set easy enough on…
Ordered smoke alarm set easy enough on website. Then waited and waited for delivery job had then passed took longer than a week to recieve items. Got refunded payment but not delivery.
11 de septiembre de 2024
Great company to deal with
Great company to deal with, loads of kit and quick delivery
18 de septiembre de 2024
Stay away they will never refund you…
Stay away they will never refund you full amount for returns !!!! Illegal practices of charges for returns within 14 days of online purchased products!!!
18 de septiembre de 2024
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