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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Took my order and money knowing full well the item was no longer made. They did not contact me about this and after a week I had to chase the order up only to find out the above.Had to wait ages for t... Ver más

Valorada con 4 estrellas sobre 5

Website was easy to navigate and order, the dservice good, and the product a good price. However, when I unpacked both items from their packaging, both plastic wall brackets were smashed into sever... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The processing and delivery was fine, but I have a minor issue with the design of the bracket for 2kg ABC rated extinguisher. There is a metal strap which hold the extinguisher in place, and it is fi... Ver más

Valorada con 5 estrellas sobre 5

I attempted to place an order on line but every time I tried to enter my company credit card details there was an error. I gave up thinking it was a problem with my card. I then received a call from a... Ver más

Información sobre la empresa

  1. Servicio de prevención de incendios

Información proporcionada por diversas fuentes externas

At Fire Safety UK we are proud to be able to offer high quality products at low prices - in fact probably the best quality available on the internet. Ordering is simple and we offer help and guidance when needed.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(115)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Customer Service

I attempted to place an order on line but every time I tried to enter my company credit card details there was an error. I gave up thinking it was a problem with my card. I then received a call from a very helpful staff member from Fire Safety. They explained there was a problem with their on-line site with payments. They asked if I still want to make a purchase & advised they could take the payment if I did. I did still need the items, gave my card details order was placed & received 2 days later. Excellent customer service. Thank-you

12 de febrero de 2022
Valorada con 5 estrellas sobre 5

Excellent Customer Service

Daniel was very helpful in sorting out some shipping issues we faced with our order. These issues were quickly resolved and we received our shipment shorty afterwards. We would definately use Fire Safety UK again.

17 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

They just don't care

I have been trying for the last month to arrange an engineer to call to service my fire extinguishers. I have been using this company since 2014 but the service has been deteriorating and despite about six calls to arrange a visit I have not been even given the courtesy of a return call despite them acknowledging they have all my details and would phone me back.
I urge anyone thinking of buying an extinguisher or having one serviced by them to think very carefully indeed !

13 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor communication even worse delivery time

Very poor communication, wasn't advised out of stock online, wasn't told it was out of stock, when I asked they promised another date and guess what still no delivery. Paid a premium for delivery. Avoid this company, check competitors addresses as a lot of them have the same address in Derby. Next day delivery is currently next week delivery if your very lucky.

4 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

So far my experience of them has been awful.

My first order was cancelled without explanation, just had an email. Then i reordered and had an email 3rd June saying it has been dispatched but still not received. I've emailed twice with absolutely no contact. They have however taken my money. Still no product though.

17 de junio de 2019
Opinión espontánea

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