I ordered the intumescent seals to match those that had already been installed (by others). I had a few issues before finding the Fire Seals Direct web site, it’s was easy to use and the items came th... Ver más
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Consulta las opiniones de los clientes
Fire seals direct had the materials I needed in stock and arranged delivery asap. it only took a couple of days and their products were reasonably priced. thank you. would recommend
La empresa ha respondido
I have used this company several times now and the products are of good quality and competitively priced with next day delivery.
La empresa ha respondido
I have bought several different products in the last twelve months And Fire Seals have been helpful, considerate and super efficient posting the goods There range of fire protection goods covers... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de sistemas de protección contra incendios
- Proveedor de equipos para la construcción
- Servicio de seguridad contra incendios
- Servicio de prevención de incendios
Acerca de Fire Seals Direct
Escrito por la empresa
Fire Seals Direct
Escrito por la empresa
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 40 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose Fire Seals Direct for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Información de contacto
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Reino Unido
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Excelente
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Ha contestado el 100% de las opiniones negativas
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Good service
I have used this company several times now and the products are of good quality and competitively priced with next day delivery.
14 de abril de 2026
Respuesta de Fire Seals Direct
Good afternoon Michael, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Prompt delivery good product easy to…
Prompt delivery good product easy to fit highly recommend
19 de abril de 2026
Respuesta de Fire Seals Direct
Good morning Thomas, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our products and the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Respuesta de Fire Seals Direct
Good morning Tim, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service provided, from ordering to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Respuesta de Fire Seals Direct
Good morning Roger, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Respuesta de Fire Seals Direct
Good morning Andriy, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Competitive Prices and Prompt Delivery.
Competitive Prices and Prompt Delivery.
A Great Professional Sevice
15 de abril de 2026
Respuesta de Fire Seals Direct
Good afternoon Gregg
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our pricing and the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
I ordered the intumescent seals to…
I ordered the intumescent seals to match those that had already been installed (by others). I had a few issues before finding the Fire Seals Direct web site, it’s was easy to use and the items came the next day. Great service l would recommend to anyone
8 de abril de 2026
Respuesta de Fire Seals Direct
Good morning Mr Burr
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Terrible return policy and overpriced…
Terrible return policy and overpriced products
14 de abril de 2026
Respuesta de Fire Seals Direct
Good morning Anthony,
Thank you so much for taking the time to leave us a review.
I am sorry to hear that you are unhappy with our return process.
We do offer an extended 30-day return window over the standard 14-day DSR timeframe. Providing options for either a collection service, to return via your own postal method or drop off at our warehouse.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
Feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Easy website, Great customer service
easy website
any issues on delivery i had were instantly rectified
7 de abril de 2026
Respuesta de Fire Seals Direct
Good morning Ryan
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service provided, delivery issues will arise as is the nature but we will do everything we can to resolve.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Good price and quality
Good price and quality. Prompt service. I’ll buy again from them.
10 de abril de 2026
Respuesta de Fire Seals Direct
Good morning Praveen, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our products and the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Would recommend fire seals direct
Fire seals direct had the materials I needed in stock and arranged delivery asap. it only took a couple of days and their products were reasonably priced.
thank you.
would recommend
2 de abril de 2026
Respuesta de Fire Seals Direct
Good morning Dee,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with our product range and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and a great weekend.
Richard
Great product and value for…
Great product and value for money,arrived really quickly
28 de marzo de 2026
Respuesta de Fire Seals Direct
Good morning Gary,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
Great service and very helpful
Great service and very helpful. Next day delivery was a good bonus too. Thanks.
26 de marzo de 2026
Respuesta de Fire Seals Direct
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
I pay 12£ for next day delivery and I…
I pay 12£ for next day delivery and I received the parcel friday
25 de marzo de 2026
Respuesta de Fire Seals Direct
Good morning,
Thank you so much for taking the time to leave us a review.
I am so sorry for the delay in the delivery of your order, I have sent a seperate email this morning to address this.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Respuesta de Fire Seals Direct
Good morning George,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very efficient and fast delivery…
Very efficient and fast delivery excellent company to do business with.
23 de marzo de 2026
Respuesta de Fire Seals Direct
Good morning Nigel,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
A great selection of products & good service
A great selection of products. Quick delivery.
20 de marzo de 2026
Respuesta de Fire Seals Direct
Good afternoon Harry,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our product range and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Respuesta de Fire Seals Direct
Good morning Ian,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Respuesta de Fire Seals Direct
Good morning Harry,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our product range online.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Ordering process was straight forward
Ordering process was straight forward, pipe seal arrived well packaged within a couple of days. Happy with the experience.
12 de marzo de 2026
Respuesta de Fire Seals Direct
Good afternoon Paul,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
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