Pallet was damaged Product had split and leaked all over the fire batt Customer service got in touch I sent the pictures and immediately dispatched replacements First class honest service excel... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Great customer service, always quick and helpful. We’ve been using this company for over a year, and I wish all online shops treated their customers as professionally as Fire Seals Direct. Domuss Pro... Ver más
La empresa ha respondido
Ordered on 11th June. Finally delivered 22nd June. I understand the first shipment was damaged by the carrier, who ,it seems, didn't notify FireSealsDirect. The second shipment barely survived wit... Ver más
La empresa ha respondido
Great product, fast delivery 👌 Thanks guys will be back as i have house to renovation in the pipeline! Wouldn't use anybody else ✋️✋️👌👌👌👌
La empresa ha respondido
Información sobre la empresa
- Proveedor de sistemas de protección contra incendios
- Proveedor de equipos para la construcción
- Servicio de prevención de incendios
- Servicio de seguridad contra incendios
Sobre FireSealsDirect
Escrito por la empresa
FireSealsDirect
Escrito por la empresa
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose FireSealsDirect for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Información de contacto
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Reino Unido
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Excelente
3 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Good quality of products with excellent…
Good quality of products with excellent support for fitting via iTunes on web site
17 de agosto de 2026
Respuesta de FireSealsDirect
Hi Robert,
Many thanks for leaving us a 5* review!
We look forward to helping you again in the future.
Kind regards
Liam
Next day delivery
Next day delivery, on two occasions, was exactly as promised. Materials were of the highest quality and pig tail pins are genius .
17 de agosto de 2026
Respuesta de FireSealsDirect
Good morning Neil,
Many thanks for leaving us your wonderful review!
I'm delighted to hear that our next day delivery was exactly as promised on both occasions, and that you’re impressed with the quality of the materials.
Thanks again for your support and kind words.
Liam
Respuesta de FireSealsDirect
Hi Anthony,
Thank you so much for leaving us a 5* review!
I'm pleased to hear you were happy with our service.
We look forward to helping you again soon!
Many thanks
Liam
Great range of products
Great range of products
Clear explanation
Excellent delivery
14 de agosto de 2026
Respuesta de FireSealsDirect
Good morning,
Many thanks for leaving us a 5* review!
I'm really pleased to hear you were happy with our product range, service, and delivery timescale.
We look forward to helping you again in the future!
Kind regards
Liam
Normally very efficient
Normally very efficient, but this time it has been over a week and goods still not arrived.
14 de agosto de 2026
Respuesta de FireSealsDirect
Good morning,
Thank you for leaving us your review!
I'm sorry to hear of the delay with your order. Upon further checks, it appears the original order was unfortunately lost within the courier's network.
We have reached out via email and arranged a replacement order to be sent out.
Kind regards
Liam
Very efficient with quick delivery time.
14 de agosto de 2026
Respuesta de FireSealsDirect
Good afternoon,
Thank you for leaving us a 5* review.
I'm happy to hear you were pleased with your order and delivery time.
Many thanks
Liam
Door hinges
Hi I received hinges for some fire doors the hinges were spot on and the service I received was great from when I ordered them to when I received them and even after I received them. 5 stars
12 de agosto de 2026
Respuesta de FireSealsDirect
Hi Philip,
Thank you so much for your wonderful 5* review!
I'm delighted to hear that the hinges were exactly what you needed and that you were pleased with the service throughout the process.
Kind regards
Liam
Respuesta de FireSealsDirect
Hi Dominic,
Thanks for your 5* review.
We look forward to assisting you again in the future.
Kind regards
Liam
Respuesta de FireSealsDirect
Hi Robert,
Thank you so much for leaving us your review.
I'm happy to hear the order arrived quickly!
Many thanks
Liam
GREAT SERVICE AND QUICK DELIVERY
5 de agosto de 2026
Respuesta de FireSealsDirect
Hi Sharon,
Many thanks for leaving us a 5* review!
I'm happy to hear that you were satisfied with our service levels and you got your order in a timely manner.
Thanks again!
Liam
Respuesta de FireSealsDirect
Good morning John,
Thanks very much for leaving us a lovely review.
I'm pleased to hear that you were happy with the delivery and found the installation of the items straight forward.
We look forward to helping you again in the future.
Liam
Respuesta de FireSealsDirect
Good morning George,
Thank you very much for leaving us a 5* review!
Kind regards
Liam
Great customer service
Had a query on a fire door seal - chap I spoke to was knowledgeable, friendly & helpful & product arrived swiftly, so a very smooth experience & great customer service.
28 de julio de 2026
Respuesta de FireSealsDirect
Good morning Lisa,
Thank you very much for your wonderful review.
I'm really pleased to hear you were happy with our customer service team, and that the products you ordered arrived quickly!
Thanks again.
Liam
Helpful phone call before purchase
Helpful phone call before purchase. I haven't looked or installed items ye but good customer service.
4 de agosto de 2026
Respuesta de FireSealsDirect
Good morning Chelsea,
Thanks very much for your review!
I'm really glad to hear you were pleased with our customer service. Please let us know if you have any queries when it comes to the installation.
We look forward to hearing from you.
Kind regards
Liam
Good prices and delivered on time.
3 de agosto de 2026
Respuesta de FireSealsDirect
Hi Karl,
Thank you very much for your review.
We're pleased to hear you were happy with the prices, as well as the delivery turnaround.
Kind regards
Liam
Respuesta de FireSealsDirect
Good afternoon,
Thank you for your review. I'm pleased to hear your order arrived on time, and that you found the ordering process simple and easy.
We look forward to supporting you again in the future.
Kind regards
Liam
Excellent products at reasonable…
Excellent products at reasonable prices.
very fast delivery
20 de abril de 2026
Respuesta de FireSealsDirect
Good afternoon,
Many thanks for your 5* review.
I'm pleased to hear you were happy with the products, prices and the delivery timescale!
Thanks again!
Liam
Great customer service
Great customer service, always quick and helpful. We’ve been using this company for over a year, and I wish all online shops treated their customers as professionally as Fire Seals Direct.
Domuss Property Service Ltd
3 de agosto de 2026
Opinión espontánea
Respuesta de FireSealsDirect
Good morning,
Thank you very much for your kind review.
I'm grateful to hear of your experience with our customer care team, and your feedback always means a lot to us.
Thanks again!
Liam
It seems great
It seems great! Pleased with it. Works well. Problem sorted as old one was broken.
Thank you.
16 de julio de 2026
Respuesta de FireSealsDirect
Hi Barbara,
Thank you so much for leaving a lovely review.
I'm glad to hear you were pleased with the product you ordered!
Thanks again for your feedback.
Liam
Respuesta de FireSealsDirect
Hi Mark,
Thank you for your review.
I'm pleased to hear you were satisfied with the delivery of the letterbox you ordered.
We really appreciate your feedback and business.
Many thanks
Liam
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