First Charter Bus Rental - Cincinnati Opiniones 186

TrustScore: 4.5 sobre 5

4,5

100 Hamilton Boulevard, 45215 Cincinnati, OH, US


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I have had 2 buses not show up so far this school year and when I requested to speak with a manager, I kept getting the run around. I did get the fees refunded, but having to reschedule school field t... Ver más

Valorada con 5 estrellas sobre 5

Able to easily book trips and my preferred driver with ease. It’s important to me that the children in my care are safely picked up and returned to their parents and my reliable driver from First Stud... Ver más

Valorada con 5 estrellas sobre 5

We rented a bus for our office Christmas Party and had a wonderful experience! Bus arrived on time. We had a friendly, responsible, and patient driver. Absolutely no complaints whatsoever!! Would... Ver más

Valorada con 5 estrellas sobre 5

Unfortunately, due to weather we had to cancel our trip. The good news was customer service was incredible. We made the decision 24 hours in advance, and because it was due to weather they gave us a f... Ver más


Información sobre la empresa

  1. Empresa de autobuses y autocares
  2. Fletador de autobuses

Sobre First Charter Bus Rental - Cincinnati

Escrito por la empresa

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

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Información de contacto

  • 100 Hamilton Boulevard, 45215, Cincinnati, OH, Estados Unidos

  • 800-204-4362

4,5

Excelente

TrustScore: 4.5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Serve-a-thon 2021

We appreciated the help and doing it so last minute for us!!! You guys saved our day!!!

The bus that I was riding on was very rough. One time he went around a curve the kindergarten students all flew out of their seats and one hit her head requiring an ice pack. He was a "wild" driver!
The same driver was very annoyed with we when we got on the bus about where we were going. He was the one confused but gave me a hard time about it. Once he talked to someone on the phone though, he was fine.

Also, it would be so nice to have a phone call when they're on their way. I was super stressed they weren't going to show up because I didn't hear anything and they weren't there until right at 9:30, which is what their contract said! It just would be nice to hear something from them that morning when you're stressing about getting 100 kids to a destination on time.

The other bus driver was fantastic!!

Appreciate you guys working this out for us and we'll probably use you again!!

2 de octubre de 2021
Valorada con 2 estrellas sobre 5

Don't change the pick up/drop off points without asking the customer!

We hired First Charter to run a shuttle between the hotel and reception for my daughters wedding. All was fine except the driver decide on her own to change the drop off and pick up locations. This forced all our guests, some elderly, to walk about an extra 100 yards at the hotel. Moreover, the driver dropped them of at the reception on the street at the far end of the venue, forcing them to walk across the grass and through the restaurant in their dresses and suits. The driver had my cell phone number, and we had texted earlier, but never consulted with us prior, nor did she inform us, that these points were changed. I realize both locations were not wide open parking lots, but she should of at least informed me of the change prior to doing this so we could have worked out a better solution.

27 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Wedding Shuttle

We used first charter to shuttle our guests from the venue to the hotel at the end of our wedding. They showed up right on time and got our guests back safely. Highly recommend!

9 de agosto de 2021
Valorada con 5 estrellas sobre 5

Service was a 10 out of 5 stars!

If I could give our driver, Brit, 10 stars out of five, I would do that. Brit was phenomenal! Brit was courteous, genuinely friendly and a great driver! Brit had to drive us from Mason, OH to the boat launch in KY. Directly across the river, they had most of the streets blocked off for a race that day. Although, we were not notified of this change, Brit spoke to a police officer who navigated us to t an alternate route. Brit got us there safely! Brit was invited to join us on the boat cruise and I'm so glad she accepted our offer. It was so much fun hanging out with her that I forgot that she was our driver. She fit right into our group and we all enjoyed the experience of riding on her bus. I'm so glad she took this assignment.

8 de agosto de 2021
Valorada con 5 estrellas sobre 5

Highly Recommend

I organize special events and have used First Student twice now. These guys have been great to work with. They are on time, easy to communicate with, and priced well.

12 de julio de 2021

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