First Charter Bus Rental - San Jose Opiniones 

70
TrustScore: 4.5 sobre 5

4,7

931 Remillard Court, 95122 San Jose, CA, US


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The driver was instructed to be ready to pick us up between 12-12:30, but during this time they went to the second job and he did not pick up the phone calls. I paid fully 2200 for two bus to reserv... Ver más

Valorada con 5 estrellas sobre 5

Fantastic Service!! The driver was on time, personable, and safety-minded. The bus itself was clean and looked well-maintained. The online Customer Service was top notch: each of the three Customer... Ver más

Valorada con 5 estrellas sobre 5

Buses were punctual, drivers professional and friendly--and kid-oriented! Drivers gave clear instructions and expectations, and were easy to contact and made themselves accessible at lunch time.

Valorada con 5 estrellas sobre 5

Driver came early, was friendly and was happy to be with the first graders. This was the first bus ride for most of them, so having a friendly bus driver was wonderful. She also made sure that everyon... Ver más


Información sobre la empresa

  1. Empresa de autobuses y autocares
  2. Fletador de autobuses

Sobre First Charter Bus Rental - San Jose

Escrito por la empresa

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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Información de contacto

  • 931 Remillard Court, 95122, San Jose, CA, Estados Unidos

  • 800-309-1421

4,7

Excelente

TrustScore: 4.5 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(70)

1580 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The trip went smoothly

The trip went smoothly. Driver was on time and ready to go when it was time to leave. No complaints here. Thanks First Charter we'll see you on the next trip.

3 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. We were in desperate need of a bus last minute and your company came thru! It made 90 First Graders very happy!!

24 de febrero de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent Bus Driver

Except for the bus being late, due to traffic, everything was excellent. The bus driver was great with the students. She was great, especially considering the wind and rain.

24 de enero de 2020
Opinión espontánea
Logotipo de First Charter Bus Rental - San Jose

Respuesta de First Charter Bus Rental - San Jose

Thanks for the feedback!

Valorada con 5 estrellas sobre 5

Angela was excellent

Angela was excellent! She was friendly and flexible and there on time both to pick us up in the morning and pick us up in the afternoon.

16 de enero de 2020
Opinión espontánea
Logotipo de First Charter Bus Rental - San Jose

Respuesta de First Charter Bus Rental - San Jose

We have the best drivers. Thanks for providing feedback.

Valorada con 5 estrellas sobre 5

Good experience

Our bus driver was on time, polite and helpful.

15 de enero de 2020
Opinión espontánea
Logotipo de First Charter Bus Rental - San Jose

Respuesta de First Charter Bus Rental - San Jose

We have the best drivers. Thanks for providing feedback.

Valorada con 5 estrellas sobre 5

Bus was on time

Bus was on time. Bus driver was pleasant and a safe driver. I had a difficult time booking a bus for our field trip until I called First Charter.
The office staff was amazing especially Melody!

15 de enero de 2020
Opinión espontánea
Logotipo de First Charter Bus Rental - San Jose

Respuesta de First Charter Bus Rental - San Jose

We have the best drivers. Thanks for providing feedback.

Valorada con 5 estrellas sobre 5

Great

Great! You guys were on time and back on time. Will def be using First Charter for all of our field trips.

13 de enero de 2020
Opinión espontánea
Logotipo de First Charter Bus Rental - San Jose

Respuesta de First Charter Bus Rental - San Jose

Thanks for your feedback and your trust in First Student!

Valorada con 3 estrellas sobre 5

A few suggestions...

It would be a great idea to have bus drivers show up knowing where we are going and having studied the best route. I've been organizing field trips for 20 years and this is always a frustrating part for me. Also, it would be nice if bus drivers didn't start yelling at teachers in front of disabled students about how their bus is not "wheel chair accessible" when teacher already had a plan in place to accommodate. The situation made the 13 year old disabled student feel really bad. Very unprofessional. You can call me at Rancho Middle School if you have any questions.

10 de enero de 2020
Opinión espontánea
Logotipo de First Charter Bus Rental - San Jose

Respuesta de First Charter Bus Rental - San Jose

I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar

Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288

Valorada con 5 estrellas sobre 5

Our driver was amazing

Our driver was amazing. She was professional and had a great personality. The bus itself was really old, but otherwise, the driver was great.

11 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Review of bus ride

The bus ride there and back was great. The bus driver was clear and thorough with safety and handling of the bus. A great experience and which is why I always go to First Student first when booking a trip for my grade level.

30 de noviembre de 2019
Opinión espontánea

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