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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recently switched from vaping to nicotine pouches and found them hard to get at local supermarkets for a decent price. I discovered this site online and was blown away by the huge selection. Even be... Ver más

Valorada con 5 estrellas sobre 5

Absolutely thrilled with my purchase from First Line Pods! I used the 50% discount code **firstlinepods35** and got an amazing deal. The pods work perfectly, the quality is top-notch, and shipping was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The internet as a retail environment is full of junk. The FLP guys are what good looks like. No nonsense website, (always) up-to-date listing of products that are (really) available, crap-free of ads... Ver más

Valorada con 5 estrellas sobre 5

I put in my first order with PayPal on the site but the weren’t set up for it yet and refunded me then I payed by bank transfer and the order arrived very quickly. I have had good communication via em... Ver más

Información sobre la empresa

  1. Servicio de comercio electrónico
  2. Tabaquería
  3. Tienda de vaporizadores

Escrito por la empresa

Pouch Line is a modern Nicotine Pouch retailer offering a clean, smoke-free alternative designed for clarity, convenience and a new generation of health-conscious users. Established in 2019, it became the first online retail & distributor of the new modern smokeless products in the United Kingdom. Our aim is to redefine nicotine for the modern age - cleaner, smarter, and designed to fit seamlessly into everyday life. Our vision is a future where nicotine is smoke-free, stigma-free, and delivered with style, simplicity, and intention.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

362 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,7

Todas las opiniones

(362)

84 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great👍

Great👍
Fast delivery

1 de marzo de 2025
Opinión espontánea
Logotipo de pouchline

Respuesta de pouchline

Thank you for your honest feedback :)

- pouchline

Valorada con 1 estrellas sobre 5

Wrong items

Hi, I keep getting sent the wrong items. I have been ordering Killa Dark Cherry 13.2mg, but I keep getting sent the 50mg pouches. I now have aprrox 40 packs of the 50mg which I can’t use and none of the normal ones!

28 de enero de 2025
Logotipo de pouchline

Respuesta de pouchline

We are sorry to hear you received the wrong items. Please contact our support team and we can get this resolved for you as soon as possible.

support@firstlinepods.co.uk

Valorada con 5 estrellas sobre 5

A great company with the great products…

A great company with the great products Ive been buying of First Line Pods for years and its always a good experience wouldn’t go to any other supplier :)
ps Maggie Jamaican Kola is the GOAT

4 de febrero de 2025
Opinión espontánea
Logotipo de pouchline

Respuesta de pouchline

Thank you!

Valorada con 3 estrellas sobre 5

My latest order had different packaging…

My latest order had different packaging (in danish I think). It doesn’t seem like the nicotine content is the same as my previous orders. I don’t really feel anything much apart from the flavour. My son is a regular consumer and thought the same thing. A bit disappointed. Sorry for the bad feedback.
There’s no expiry date, so maybe they were out of date.
Matt

30 de diciembre de 2024
Logotipo de pouchline

Respuesta de pouchline

Products can have different packaging depending on the production batch and the country of manufacturing.

The products contents are the exact same however there can be a small chance the items were faulty.

Please contact our support team. We’d be more than happy to send you some free extra items.

support@firstlinepods.co.uk

Valorada con 1 estrellas sobre 5

Hugely Disappointed

I Had placed an order on 19th December and its been 10 days and I have not received the order. The Web page says they have accepted the order and the royal mail website showing they are expecting the order. The expected delivery date was 23-27 December. I have contacted the given customer service email and told them my concerns along with screenshots of order and tracking history, but there is no response from their part. I have requested them for my products or requested them to please refund me. But there is no response to their part. I am so dissapointed with the customer service and it was my first order with first line pods. I still did not received my product nor a response from them. I believe I have lost my money.Hugely disappointed.

19 de diciembre de 2024
Opinión espontánea
Logotipo de pouchline

Respuesta de pouchline

Dear Customer,

We have recently moved to a new premises to better serve you in the future! However, due to this transition, order processing will take longer than usual. Please bear in mind at the end of year/christmas period certain days Royal Mail do not collect parcels e.g. 25th, 26th, 1st.

We deeply apologize for any inconvenience this may cause and appreciate your understanding. As a token of our gratitude for your patience, we’re offering a site-wide discount on all our products during this period.

Valorada con 5 estrellas sobre 5

loads of different options

loads of different options

26 de diciembre de 2024
Opinión espontánea
Logotipo de pouchline

Respuesta de pouchline

Thank you so much for your kind words and 5-star rating!

Valorada con 5 estrellas sobre 5

Really nice company

Really nice company, fast shipping, quality prodcuts

21 de diciembre de 2024
Opinión espontánea
Logotipo de pouchline

Respuesta de pouchline

Thank you so much for your kind words and 5-star rating!

Valorada con 5 estrellas sobre 5

Good pouches

Good pouches, great prices max

14 de diciembre de 2024
Opinión espontánea
Logotipo de pouchline

Respuesta de pouchline

Thank you so much for your kind words and 5-star rating!

Valorada con 5 estrellas sobre 5

Very good

Very good and fast

30 de noviembre de 2024
Opinión espontánea
Logotipo de pouchline

Respuesta de pouchline

Thank you so much for your kind words and 5-star rating!

Valorada con 5 estrellas sobre 5

Pods

Fast delivey, amzing aquality, definetly recomend

28 de octubre de 2024
Logotipo de pouchline

Respuesta de pouchline

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Cheap delivery and always gets to me on…

Cheap delivery and always gets to me on time and sometimes even a day early. Vast selection of the stronger nicotine pouches and even the weaker ones.
You changed my life first line pods

28 de octubre de 2024
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Respuesta de pouchline

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Good choice and quick delivery

Good choice and quick delivery.
Used first line pods for a few years now and no complaints

21 de octubre de 2024
Opinión espontánea
Logotipo de pouchline

Respuesta de pouchline

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great service

Good price, great service with a speedy delivery

28 de agosto de 2024
Logotipo de pouchline

Respuesta de pouchline

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

First Line Pods 50% Discount code working?

Absolutely thrilled with my purchase from First Line Pods! I used the 50% discount code **firstlinepods35** and got an amazing deal. The pods work perfectly, the quality is top-notch, and shipping was quick. Highly recommend this to anyone looking for great products at a fantastic price. Will definitely be shopping here again!

2 de septiembre de 2024
Opinión espontánea
Logotipo de pouchline

Respuesta de pouchline

Thank you for your 5 star review!

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