Firstport Company Opiniones 

46
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought a flat last year which is unfortunately owned by First Port. Within weeks the porch light broke in the middle of winter and it took calling and emailing every day for 2 months for them to fix... Ver más

Valorada con 5 estrellas sobre 5

I would like to mention Sarah Jackson at Weldale. She is exceptionally helpful and very enthusiastic. She is an asset to your company . Weldale has become a fabulous place to live as Sarah can always... Ver más

Valorada con 5 estrellas sobre 5

My grandparents moved into a development in east grinstead which is managed by first point and it’s the best thing they’ve ever done! It’s such a wonderful place to live and most importantly they... Ver más

Valorada con 1 estrellas sobre 5

I have owned a flat managed by peveral OM and now first port. Absolute shit the charges go up constantly and recently I presume another Tennent must have raised an issue with billing and we received a... Ver más

Información sobre la empresa


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,1

Todas las opiniones

(46)

22 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Easthaven

It's a pleasure to live at Easthaven, great management on site. Always a friendly face and happy to help. I would recommend.

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Criminals.

Criminals.
This criminal outfit is trying to rob us of several thousands of pounds. They have been given powers by several governments, and they are using them.

5 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience at Emerald Court

The guest room at Emerald Court was clean, bright with a comfortable bed and spacious bathroom. The manager, Everaldo, went out of his way to make my stay as pleasant as possible and I could tell he runs a happy home by the way he interacts with all the residents. They are lucky to have such a polite, efficient and cheerful manager in Everaldo. Highly recommended.

2 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible CUSTOMER SERVICE

Place an order for 2 sweatshirts that were in stock as of the 19th have not received them. Sent a email to customer service and the reply I received was please be patient. And no one since from customer service has been in touch regarding my order.

4 de mayo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

14 day return policy is just not fun

14 day return policy is just not fun, and it left me hanging with an M too small, so I ordered a L, not realizing the return window passed. Nothing on their site is worth more than $80. The hoodies aren’t $120 hoodies no matter the work put into it. It’s a cheap look and feel.

11 de marzo de 2025
Opinión espontánea
Logotipo de Firstport Company

Respuesta de Firstport Company

Hi Noah,

We’re really sorry to hear about your experience.

We totally understand that our pieces are often given as gifts, and we’re always willing to help in situations like this. We handle all customer service through hello@firstportcompany.com, and we unfortuantely didn’t see an email from you if we had, we absolutely would’ve done our best to help out.

While our 14-day return policy helps us manage inventory and sustainability as a small business, we understand it can feel limiting especially when sizing doesn’t work out. Your feedback is valid, and we truly appreciate you sharing it.

If you’d still like to chat about your order, please don’t hesitate to reach out. We’d love the chance to make things right.

Valorada con 5 estrellas sobre 5

Good qualitu

My order was delivered quickly and the quality of the shirt (crewneck) was really good. I really like the artwork as well.

4 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality product and charming experience

The t-shirt I ordered arrived faster than expected and appeared exactly as displayed on the website. It has a soft, thick, cotton quality feel and I love that there’s a little card with hand written signatures included! It brings back the charm of smaller business.

26 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

High Quality Clothing. Caring Customer Service

I can’t say enough great things about Firstport. When it comes to the quality of the clothing, they are in a class of their own. Whether it’s tote bags/sweaters for my girlfriend or hats/long sleeves for myself, I am always happy with my purchases (and am met with many compliments when wearing Firstport). When it comes to customer service the Firstport team is on their game. They always giving me timely updates on the status of my packages and delivering the items to me on time. Once again a happy customer!

7 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

From my past and current experience…

From my past and current experience with Firstport Co! They deliver the best quality clothing efficiently! Comfortable fit, true to the size! Their turn around to getting your product out of the shop onto the road is impeccable! No better feeling than supporting a local shop! 10/10 recommend for your clothing needs!

18 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality

Excellent quality! Love the distressed items. Awesome, comfortable, elevated street wear. Everything arrived as expected. Will definitely be purchasing more items in the future!

15 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer service from Madison at Firstport!

I recently have had an issue where my item was returned to sender because my address was autocorrected to a address that didn't exist! I have been being helped by Madison, who has provided excellent customer service. Responses have been quick and they even offered to replace my item if I find it's not being held at my post office. I know they were recently swamped during the holidays (this is why I initially thought my order was taking so long)...keep in mind that they are a small company with a small staff doing there best. If the product is as awesome as the service, I will definitely buy from them again.

6 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order from this clothing…

Do not order from this clothing company. I ordered back on Dec 7th and it’s now the 9th of January and I have no sweatshirts and they are not responding to emails. Save yourself the headache and avoid this company completely

4 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is for Firstport company

This is for Firstport company, the sweatshirt company out of CT, USA.
Absolutely no response from them. I ordered a sweatshirt on Dec. 4th and still haven’t received it. No response from customer service. I’ve sent multiple emails. And no company phone number in site.

4 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A wonderfully warm atmosphere thanks to an outstanding manager…

My wife and I bought one of the 49 flats in Homewalk House, Sydenham, South London, seven years ago. The Development Managers since we came had been poor to indifferent, but our present manager, who has been here for just two years, is outstandingly good - always cheerful, helpful, sympathetic, and inspires the residents to co-operate. Please, FirstPort, don't take her away,

26 de abril de 2023
Opinión espontánea
Logotipo de Firstport Company

Respuesta de Firstport Company

Hi John! Just wanted to let you know that this review is on the wrong businesses Trust pilot. Firstport Company is a small business clothing brand located in Connecticut in the United States. If you could please relocate your review to the correct business that would be greatly appreciated. Thank you!

Valorada con 5 estrellas sobre 5

Fairweather Court Darlington

Fairweather Court Darlington
My parents recently purchased a two bedroomed flat at Fairweather Court, and can we just say Michelle the Manager has been so fabulous. She has helped them enormously in settling in, informing them about facilities and entertainment on offer. She is lively approachable and hardworking lady - always has a smile on her face and so helpful.

25 de noviembre de 2022
Opinión espontánea
Logotipo de Firstport Company

Respuesta de Firstport Company

Hi Dawn! Just wanted to let you know that this review is on the wrong businesses Trust pilot. Firstport Company is a small business clothing brand located in Connecticut in the United States. If you could please relocate your review to the correct business that would be greatly appreciated. Thank you!

Valorada con 5 estrellas sobre 5

Broadway Court

Broadway Court
We have found Paul Robinson to be a really supportive and helpful site manager since he took up his post
He has particularly been a real help in the last 18 months during which we have had to sell my aunts flat due to her ill health
Nothing has been too much trouble and he has managed to accommodate all our requests ;really has provided above and beyond help throughout the process of selling the property-eg providing really good links to local businesses as we are not local to Newcastle and have needed help with repairs/carpet cleaning and general builders.
He has been happy with our written authorisation to liaise with various workmen and provide access when required
We have also been impressed with his recent refurbishments of the guest suite which has made our stays comfortable when visiting our aunt
Thanks again Paul
Jenny Theed and Gill Garney

13 de noviembre de 2022
Opinión espontánea
Logotipo de Firstport Company

Respuesta de Firstport Company

Hi Jennifer! Just wanted to let you know that this review is on the wrong businesses Trust pilot. Firstport Company is a small business clothing brand located in Connecticut in the United States. If you could please relocate your review to the correct business that would be greatly appreciated. Thank you!

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