Even with being messed around by one dealer so changed to another, First Response just took everything in their stride and even suggested a courser of action as a result that I didn't ask as I thoug... Ver más
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Consulta las opiniones de los clientes
Awful company & experience. Brought a car through them on 20th March. The car came with a mechanical fault which caused an accident and I am now left with £4300 worth of damage. First response pai... Ver más
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I'm on a debt management plan and find it very difficult to obtain finance. Unfortunately our car was written off in an accident, meaning we needed to buy a new vehicle. First Response came to our res... Ver más
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Absolutely amazing company. Although I had an issue with a dealership they were absolutely great, got my money refunded very promptly with no charges etc. Every staff member I spoke to was brilliant,... Ver más
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Información sobre la empresa
Escrito por la empresa
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.
Información de contacto
5 Regan Way, NG9 6RZ, Nottingham, Reino Unido
- 0115 946 6260
- sales@frfl.co.uk
- firstresponsefinance.co.uk
4,5
Excelente
1 mil opiniones
Ha contestado el 91% de las opiniones negativas
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Respuesta de First Response Finance
That's great to hear, thank you! 💚
They Did It Again
Even with being messed around by one dealer so changed to another, First Response just took everything in their stride and even suggested a courser of action as a result that I didn't ask as I thought they would say don't be silly. I honestly can't say anything bad about the simple fluid way that they use.
I highly recommend First Response if you don't have a billionaire's credit score, they are friendly, polite and don't use the BS that some companies use trying to impress you.
5 Star recommended, can't say better than that.
30 de marzo de 2026
Respuesta de First Response Finance
Thank you Ron! We hope you're happy with your new vehicle. 💚
I was very happy with your decision and…
I was very happy with your decision and was able to get the the car I wanted 🤟
28 de marzo de 2026
Respuesta de First Response Finance
That's great to hear, thank you! 💚
Respuesta de First Response Finance
Thank you, we'll be sure to let our team know that you’re happy with their service! 💚
Very helpful and worked hard to get me…
Very helpful and worked hard to get me the car i wanted. I would highly recommend them.
2 de marzo de 2026
Respuesta de First Response Finance
Thank you! We hope you're happy with your new vehicle. 💚
Respuesta de First Response Finance
That's great to hear, thank you! 💚
Amazing !!!
I struggled to get finance anywhere but first response was amazing and got me accepted. I can't thank them enough. The lady I spoke to was so understanding and listened to all that I needed.
26 de marzo de 2026
Respuesta de First Response Finance
We’re happy that we could help you! 😊
The process from start to finish was…
The process from start to finish was quick and easy.
28 de marzo de 2026
Respuesta de First Response Finance
That's great to hear, thank you! 💚
Was very helpful and understanding of…
Was very helpful and understanding of my situation and went above and beyond to get me on the road thank you
27 de marzo de 2026
Respuesta de First Response Finance
Thank you! We hope you're happy with your new vehicle. 💚
The worst experience ever car broke down the same day still waiting on my refund as I would like to reject my contract
The worst experience ever
6 de marzo de 2026
Respuesta de First Response Finance
Hi Laverne,
Thank you for your review. We’re sorry to hear about the difficulties you experienced with the vehicle.
From reviewing our notes, it appears that the agreement has since been cancelled and we believe the matter has now been resolved. However, if this is not the case or you are still waiting on anything, please contact our Customer Experience Team and we will be happy to look into this urgently for you.
Thank you for bringing this to our attention.
Take care,
First Response Finance
Communication was brilliant
Communication was brilliant, very quick with helping me with anything
1 de abril de 2026
Respuesta de First Response Finance
That's great to hear, thank you! 💚
Iv been with first response since 2015…
Iv been with first response since 2015 had 4 cars at them very good company
2 de abril de 2026
Respuesta de First Response Finance
It's great to see that you're a returning customer of ours! We hope you're happy with your new car. 💚
Smooth and easy from start to finish
Smooth and easy from start to finish
Very happy customer l.
26 de marzo de 2026
Respuesta de First Response Finance
Thank you! 😊
Respuesta de First Response Finance
Thank you, we’re happy that we could help you! 😊
Respuesta de First Response Finance
That's great to hear, thank you! 💚
Always great experience
I gave that score because first response are always ready to help always great experience with them and if you have a problem they are willing to help I will always go to first response finance for my car loan
1 de abril de 2026
Respuesta de First Response Finance
Thank you, we'll be sure to let our team know that you’re happy with their service! 💚
One of the best
Fast reliable helpful staff good list of dealerships help all kinds of credit ratings would definitely highly recommend
27 de marzo de 2026
Respuesta de First Response Finance
We’re happy that we could help you! 😊
Respuesta de First Response Finance
Thank you for the five-star review! 💚
A stress free experience
Happy and no hassle experience from first responce
Everything was taking care of and went to plan as expected.
27 de marzo de 2026
Respuesta de First Response Finance
That's great to hear, thank you! 💚
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