First Self Drive Opiniones 

327
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hired a 17 Seater Mini-bus for a Scout Group! Excellent mini-bus. Was ready for collection as agreed. Fantastic team at the office, really friendly and helpful. Highly recommend First Self Drive for... Ver más

Valorada con 5 estrellas sobre 5

Just perfect. Polite. Swift. Great value. The Kia Sportage PURE HEV was a delight. Easy drop off via secure key box after hours. Lovely experience.

Valorada con 5 estrellas sobre 5

Having never hired a rental car previously I did a lot of investigating. So very happy I chose First Self drive in Norwich for our holiday. From the get go they were quick to respond with any queri... Ver más

Valorada con 5 estrellas sobre 5

I hired a Luton van for 24 hours to move house at an amazing competitive price. Some ‘alternative’ well know vehicle hire companies were double the cost and only available current day or would incu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de automóviles

Información proporcionada por diversas fuentes externas

New Cars,Vans & People Carriers.... When you’re looking for a vehicle hire company in Norwich, make us your first call 01603 624275 for a friendly professional service.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

327 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(327)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service friendly, helpful and great customer service. We hired a SUV for a week. Amazing car, didn’t want to give it back. :) best price available. Will definitely use again.

16 de septiembre de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Claire, we really appreciate your kind review, we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Staff couldn't have been more helpful. I originally booked and paid for a 17-seater minibus, but due to a late reduction in the number of people able to travel on my event I asked if I could change that to a 9-seater people carrier. Not only was this arranged for me at short notice, but I was refunded the difference in the hire rate without any question. The vehicle supplied was like the staff, excellent. Will definately use this company again.

7 de septiembre de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks for your kind review Dale, we look forward to seeing you all again soon.

Valorada con 5 estrellas sobre 5

Needed a minibus for my band

Needed a minibus for my band, superb vehicle, suited our needs perfectly. Brilliant helpful staff, highly recommend this company & will use again. Cheers guys. Six little fingers

5 de septiembre de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Mark, we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

First class service from this team!

First class service from this team!
Friendly, helpful, good communication, all the important detail is highlighted in red in their emails prior to collection.
Clean vehicles, any dents and scrapes all documented very clearly before your go.
This company is by far the best I have used.
Well done guys, keep it up!

17 de agosto de 2021
Opinión espontánea
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Respuesta de First Self Drive

Many thanks for your 5 star review.

Valorada con 5 estrellas sobre 5

Fantastic service as ever

Fantastic service as ever, wouldn’t use anyone else first class service. Great guys and great service.

16 de agosto de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Ben, always a pleasure to see you, we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Fantastic service with very helpful…

Fantastic service with very helpful staff.
The car was amazing, lovely and clean and everything explained as I’d never driven a keyless car.
Have already started recommending First Drive and would definitely use the company again.

12 de agosto de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Karen for your 5 STAR REVIEW glad you loved the car, we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Problem Solved at First Self Drive

I have had a number of rentals over the years. Each time the team are friendly, professional and nothing is too much trouble.
Quality vehicles, clean, tidy and reliable.
My go-to Car & Van Hire Company in Norwich for when I need something a bit larger than my own car or a van.
Will be back one day in the future no doubt.

11 de agosto de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Rob, we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, friendly people, cars always nice and clean and run without any problems.

10 de agosto de 2021
Opinión espontánea
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Respuesta de First Self Drive

Many thanks Karolina for your 5 STAR REVIEW we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Superb Service

We always go to First Self Drive for van hire, the service is excellent, and couldn't have been more helpful. The staff are friendly and fitted us in at very short notice, nothing is too much trouble. We highly recommend First Self Drive.

7 de agosto de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Janey for your 5 STAR REVIEW we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Excellent

Excellent, Quick and efficient service.
Very friendly and helpful staff. Reliant and reasonable prices. Lovely hire cars. Used on few occasions and never been disappointed with vehicle choice..

4 de agosto de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thank you very much for you kind review, we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Simply quality service

Excellent hassle free service from the guys at Norwich. Very respectful of maintaining a good customer experience during covid. Everything explained up front no hidden costs. Very handy being able to leave my vehicle on-site whilst I had the hire vehicle.

3 de agosto de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thank very much for your 5 STAR REVIEW we really appreciate it.

Valorada con 5 estrellas sobre 5

Would definitely recommend

Jonathan was quick to reply to my emails when I had any questions prior to booking. The booking process was easy and the team were very welcoming when I came to collect. I was given a much bigger/better car than I was expecting at no extra cost. I was a little apprehensive about it being an automatic but the team were very patient and spent the time to make sure I was comfortable before I drove away. Overall an excellent experience and would definitely book again.

1 de agosto de 2021
Opinión espontánea
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Respuesta de First Self Drive

Many thanks for your kind review, we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

A lifesaver of a company!

A really helpful, accommodating company! I needed a hire car in an emergency, and they were so helpful and able to provide me with a lovely Ford Fiesta on the spot. The car itself was lovely to drive and very well kept, and I thoroughly enjoyed using it. I really felt that I could trust this company as they made sure to explain all of their policies and procedures before I paid, and went through all the car’s features to make sure I felt comfortable driving away in it. They even allowed me to extend the hire pretty last minute when I needed to, and were really accommodating and understanding. Would thoroughly recommend and use again!

31 de julio de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Jemma for your kind review.

Valorada con 5 estrellas sobre 5

First class local company

Very clean, well maintained 2020 Kia Ceed. Good level of fuel to start our hire 5/8ths full! Sat Nav, air con and reversing camera.
All the guys were so, so friendly, David was very enthusiastic and thorough with pre drive off checks.
£200 refundable deposit, refunded as soon as car handed back.
Will recommend and use again.

29 de julio de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Karen for your kind review, we look forward to seeing you again.

Valorada con 5 estrellas sobre 5

best value in Norwich

I use First Self Drive whenever I require a car or van.
The prices are the best value in Norwich and the staff the friendliness.

28 de junio de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Colin, we really appreciate your 5 star review, we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Paul

GREAT have used this company a few times and have always been happy with the service and vehicles , would recommend them to anyone who needs a hire vehicle 👍🙂

28 de junio de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks very much for your review, we'll pass on your comments to our team.

Valorada con 5 estrellas sobre 5

Friendly

Friendly, professional and helpful! Easy process and staff going an extra mile for customers!

22 de junio de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Lukas, we really appreciate your review.

Valorada con 5 estrellas sobre 5

F1RST Class

Thought I’d try an independent van hire company this time and I wasn’t disappointed. Friendly and efficient customer service, nearly new Boxer van and a convenient location in the city centre. Will definitely be returning to First Self Drive at some point.

19 de junio de 2021
Opinión espontánea
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Respuesta de First Self Drive

Thanks Roy for your 5 STAR REVIEW we really appreciate it.

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