It was simple to obtain insurance. Clear guidelines explained so i could make an informed decision on the best cover.
La empresa ha respondido
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Consulta las opiniones de los clientes
Bought scooter insurance as advertised via lifestle magazine from motability. I insured a lowish cost machine and the prices stated, other than that for the basic cover, at c+25%, were much higher... Ver más
La empresa ha respondido
Chris.was extremely pleasant and very helpful. He put up with a 76 year old wh o did not know exactly what he wanted and kept provaracating. How annoying!!! I will follow up when the chair arrives.... Ver más
La empresa ha respondido
Charlie had clear speech, very reassuring friendly manner. He made sure I understood everything as we went along. He was extremely patient. Information was very full. I could not fault any aspect... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Fish Insurance
Escrito por la empresa
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Información de contacto
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Reino Unido
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Excelente
4 mil opiniones
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Respuesta de Fish Insurance
Good Morning Diana,
It's great to hear that you found our team helpful, and process easy. Thank you for taking the time to let us know!
Best Wishes,
The Fish Social Team
Difficult to make payment on line
4 de octubre de 2026
Respuesta de Fish Insurance
Good Morning,
We’re sorry to hear that you had difficulty making your payment online. We can see that you’ve now been able to complete your payment and purchase your policy. Thank you for your patience and for sharing your feedback, and apologise for any inconvenience.
Best Wishes,
The Fish Social Team
Respuesta de Fish Insurance
Good afternoon, thank you for taking the time to leave us a review today. We are very glad to hear you found the service excellent.
Many thanks,
The Fish Social Team
Respuesta de Fish Insurance
Good afternoon Susan. We are so glad to hear that you found our services easy and simple to follow. Thank you for choosing Fish Insurance.
Many thanks,
The Fish Social Team
Excellent work
26 de septiembre de 2026
Respuesta de Fish Insurance
Good Afternoon Mrs De Jesus,
It’s fantastic to hear that you felt we did an excellent job, thank
you so much for taking the time to share your feedback with us!
Best Wishes,
The Fish Social Team
Raised a complaint and still awaiting …
Raised a complaint and still awaiting for further questions.
Sent email twice no response.
Rang it takes a long time before the calls are answered.
Can someone from complaints respond. Not professional
23 de septiembre de 2026
Opinión espontánea
Respuesta de Fish Insurance
Good Afternoon Mr Shah,
Thank you for taking the time to share your feedback and I’m very
sorry that you’ve had to chase us for updates on your complaint. This isn’t the experience we want for our customers.
I’m pleased to confirm that our Complaints Team is aware of your
concerns and is in contact with you again to progress your case, and they will continue to keep you updated as they work towards a
resolution.
Best Wishes,
The Fish Social Team
Very quick to do and explanation…
Very quick to do and explanation straight forward to understand
25 de septiembre de 2026
Respuesta de Fish Insurance
Good Afternoon Machelle,
It’s great to hear that you found everything quick to do and the
explanation straightforward to understand, thank you for taking the time
to let us know!
Best Wishes,
The Fish Social Team
thankyou for making it an easy process
thankyou for making it an easy process
18 de septiembre de 2026
Respuesta de Fish Insurance
Good Afternoon Karen,
It's great to hear that you found our journey easy, thank you for taking the time to let us know!
Best Wishes,
The Fish Social Team
Was so easy & straight forward getting…
Was so easy & straight forward getting insurance.
17 de septiembre de 2026
Respuesta de Fish Insurance
Hi Sian,
Thank you for leaving this lovely review. It's great to hear that you found our process easy!
Best Wishes,
The Fish Social Team
Very helpful and no hard sales pressure
Very helpful and no hard sales pressure
17 de septiembre de 2026
Respuesta de Fish Insurance
Hi Tony,
We always aim to put customer experience first, so we are glad that you had a positive interaction with our team! Thank you for taking the time to let us know.
Best Wishes,
The Fish Social Team
Respuesta de Fish Insurance
Good afternoon. We are so glad that you found our website easy and clear, thank you for insuring with Fish.
Many thanks,
The Fish Social Team
A fast hassle free service
A fast hassle free service and well worth singing their praises
7 de agosto de 2026
Respuesta de Fish Insurance
Good afternoon, thank you for taking the time to leave us a review. We are really pleased to hear that you had such a positive experience with us.
Many thanks,
The Fish Social Team
Great communication
14 de septiembre de 2026
Respuesta de Fish Insurance
We are glad you've had such a positive experience with us !
Kind regards
The Fish Social Team
Ive not yet had my insurance…
Ive not yet had my insurance certificate through but ,doing the online application was so easy to do ,
13 de septiembre de 2026
Respuesta de Fish Insurance
Good evening,
Great to hear you found the quote process so easy !
Please get in touch and we can get that certificate sorted
Kind regards
The Fish Social Team
Quality service and good price.
10 de septiembre de 2026
Respuesta de Fish Insurance
Hi Loraine,
Thank you for taking the time to leave a review.
We pride ourself on delivering a great service at the right price.
Kind regards
The Fish Social Team
Clear, friendly, patient, accurate
Charlie had clear speech, very reassuring friendly manner. He made sure I understood everything as we went along. He was extremely patient. Information was very full. I could not fault any aspect of the whole conversation/transaction.
10 de septiembre de 2026
Respuesta de Fish Insurance
Hi Robert,
We're glad to hear that you had such a great experience with Charlie! This has been passed onto him, and his manager, to ensure he gets the recognition he deserves!
Best Wishes,
The Fish Social Team
Colin went above and beyond to help me…
Colin went above and beyond to help me insure my mobility scooter.
9 de septiembre de 2026
Respuesta de Fish Insurance
Hi Philip,
Thank you for taking the time to let us know about your experience with us, we have passed this on to the manager of the team, and the handler who helped you!
Best Wishes,
The Fish Social Team
Simple to use and seamless process
Simple to use and seamless process. Excellent information assisting the choices available.
9 de septiembre de 2026
Respuesta de Fish Insurance
Hi Alan,
We are glad to hear that you found our systems easy to use, thank you for taking the time to let us know!
Best Wishes,
The Fish Social Team
Simple and easy to complete
8 de septiembre de 2026
Respuesta de Fish Insurance
Hi Barbara,
Thank you for taking the time to leave this review, your feedback is appreciated!
Best Wishes,
The Fish Social Team
Respuesta de Fish Insurance
Hi Michelle,
Thank you for taking the time to leave a review and let us know you found the mobility scooter very easy and quick to use. We really appreciate your feedback.
Best wishes,
The Fish Social Team
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