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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Start by sending out edible cakes that should look like their adverts...unedible bland tastless cakes...hazelnut cakes didn't look like picture... miscoloured topping... tasted of absolutely nothing..... Ver más

Valorada con 2 estrellas sobre 5

The shipping was fast. Nowhere on the frosting does it say anything about to refrigerate or not. I ordered the Buttercreme frosting and chocolate cake mix and made cupcakes The batter is c... Ver más

Valorada con 5 estrellas sobre 5

I purchased these on other reviews because I am type 1 diabetic and it is very hard to find products that meet my requirements so have been buying a lot of keto based product. These have been a gam... Ver más

Valorada con 5 estrellas sobre 5

I've been using this company for about 18 months now. My son has Diabetes Type 2, he also has Autism and Downs syndrome...So explaining that he couldn't have certain things was hard. Fit bakes have re... Ver más

Información sobre la empresa

  1. Fabricante de alimentos
  2. Pastelería
  3. Tienda de comida sana
  4. Servicio de pedidos de comida online
  5. Snack bar

Escrito por la empresa

Low sugar high protein cakes and bars made with natural ingredients. We believe that everyone deserves to enjoy a guilt-free treat. All of our products are certified no added sugar and are rich in protein! We use only the highest quality ingredients to make sure that each and every bite is award-worthy. Now you can have all the flavour minus the calories! Our indulgent cakes and bars are available at Tesco, Waitrose, Selfridges, Coop and Holland & Barrett. You can now have your cake and eat it too! 🍰


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

288 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 2 estrellas sobre 5

It’s a valiant effort but no

The shipping was fast.

Nowhere on the frosting does it say anything about to refrigerate or not.

I ordered the Buttercreme frosting and chocolate cake mix and made cupcakes
The batter is creamy, pours well, raises up to make full size cupcakes about 9.

The chocolate batter is moist using sour creme addition suggested but has a bitter aftertaste.

The frosting terrible in after taste from the erythritol and grainy. I mixed the frosting with creme cheese to smooth it out and lessen the erythritol menthol affect. I used the frosting then to fill the cupcakes. I used another brand keto chocolate frosting for the top of cupcake. I would not buy it again.

16 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

My order arrived 4 days late

My order arrived 4 days late, and when it finally came, items were missing. Overall, very disappointing and frustrating experience. Product was very good. But very reluctant to order again.

10 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

Whilst the product (wraps) were fine, the order was incomplete. Instead of the three packs that I ordered, I received only two. That's close to £10.

Additionally, the best before dates and batch numbers were different to those on the picking list. Fitbakes website states that wraps will have an 8 month shelf life. Well mine have 5 weeks.

Emailed, no reply. Rang the company and was told that Lucien (?) would call back as a matter of urgency. Did he? No.

So I would suggest looking elsewhere as their order fulfillment processes seem flawed and their customer service non-existent.

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely outrageous pricing on their…

Absolutely outrageous pricing on their wraps, a tenner for a pack of six, and they don't close to Heylo wraps for almost half the price. Why are this company completely taking the mick with pricing, its not necessary to charge this price! I accept some low carb food can be more expensive, but this is just utterly ridiculous, and from what I can see here, they don't even acknowledge to the vast majority of their customer comments

30 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Folded my wraps in half!

They charge a tenner for a pack of 6 wraps, and then have the cheek to fold them in half to post them! Customer service couldn't care less either.

18 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I couldn’t recommend Fitbakes more!

Since I started my new healthy lifestyle just over 2.5 yrs ago, Fitbakes has been my perfect ally! The cakes are sooo tasty, hard to believe they are low sugar, the low carbs wraps and bread loaf are so good, definitely a must have!
I honestly couldn’t recommend these products more!

15 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They have lost a regular and good customer.

I have been buying their 2g carb wraps for years through third party suppliers (Amazon and then Ocado) and decided to try some of their other products directly.
The loaf was okay. The chocolate crunches were small, dry but acceptable. The gummies arrived in a misty bottle which looked like it had not been stored properly. On opening I had a strong smell of mould. I tried tasting one but it was mouldy tasting.
I emailed the customer services 28th March 2025 and had a reply from Greta 31st March 2025 asking for photographs.
I replied the same day within hours with requested photographs.
Since then - nothing apart from automated emails requesting reviews and offering rewards for reviews on their website.
I left a message on their Facebook messenger - no reply. I left a post on their Facebook with a picture of the Gummies showing the white mouldy spots. No acknowledgement.
Those Gummies are expensive - I have decided just to chalk it up to experience. I won't be buying the wraps any more - I was buying six packs regularly from Ocado. I will take the time, save my money and make my own from now on. I don't feel they value my custom and so I don't want to be a customer of theirs any more. It is as simple as that.

9 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I have been buying Fitbakes for years…

I have been buying Fitbakes for years and apart from growing ever smaller, I still rate them. Apart from my last order. 2 boxes in totally inedible crunch bars. Appear to be stored in a place too hot. Old tasting, dry weird chocolate. Absolutely no word back from Fitbake after my polite complaint. No happy!

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely love the bread and the…

Absolutely love the bread and the wraps, I have been recommending these to my friends who are also on low carb. Had slight issue with the order but has been dealt with extremely well so thank you for that.

13 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order didn't turn up

I ordered some things saying they tried to deliver which nobody tried to deliver as I was in all day nobody came to door tried to get in touch no reply I just want my money back now as I cannot afford to throw money away it was not cheap

13 de junio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

False advertising on the net carbs

False advertising on the net carbs. All my bars weighed different amounts. They should be 19g but some of mine were 27g. They can’t be 1net carb per bar. The way they work out the net carbs seems different to every other way of working it out in the uk, and I’ve also heard bad things about the sweetener used in this product as impacts your blood sugar. Have asked for a refund and waiting on this.

24 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely tasting low carb food

You cannot get decent low carb wraps anywhere, so I decided to give these a go, they are lovely and light and very tasty. I also ordered some snack bars, they are delicious. I would certainly recommend.

25 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Perfect if you love mould

I love their products a lot as they fit well in my diet. But It's insane that at least 3 times I received products of bad quality.
The most recent and final one is today, I've just eaten a small cake with mould on it. I bought it yesterday and it has plenty of time till expiration date.

2 de abril de 2024
Opinión espontánea

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