Australian Fitness Academy Opiniones 

120
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This company is amazing, they're very helpful and informative. Also offer online help as well as webinars to attend. Only thing which isn't a big problem is sometimes I'd be waiting for results of an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Although I found it challenging sometimes to study online, it was a necessity as I lived in a remote area. I always found the support team very quick to respond to my queries and very human an un... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

As someone living in regional Queensland, it wasn't possible for me to join courses where all the work is done face to face over a few weekends. AFAs online mode made it possible for me to study my Ce... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I did my cert 3 + 4 with afa in 2015 and have nothing but positive things to say since. Owning my own business I have referred many people to start their PT certs with afa and they too have only good... Ver más

Información sobre la empresa

  1. Institución educativa
  2. Proveedor de servicios educativos y de carrera profesional
  3. Servicio de fitness y nutrición

Escrito por la empresa

The Australian Fitness Academy are leaders in fitness courses. We offer flexible ways to learn, whether that be full-time face to face, part-time face to face or online. If you want to become a qualified personal trainer, study with us. We've been teaching tomorrow's fitness leaders since 1993, and have a very strong reputation within the industry for graduating the best personal trainers in the industry.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(120)

2 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

I am having an average experience with …

I am having an average experience with AFA. Majority of my assignments have taken almost 2 weeks to be returned. A couple of them have even come back as not satisfactory all because there was a missing 'client signature' but the rest of the comments are all mostly positive. I don't feel as if this is fair or worth a not satisfactory grade and would suggest to just inform me that it is needed next time rather than failing me and having to wait another 2 weeks to receive a new grade.

8 de agosto de 2017
Opinión espontánea
Logotipo de Australian Fitness Academy

Respuesta de Australian Fitness Academy

Hi Sammie, we are sorry to hear your feedback. We have since made new students a priority in informing them signatures are required on assessments, to prevent this from being a problem going forward. We will be in contact soon to find out more about your individual circumstances.

Valorada con 5 estrellas sobre 5

Enjoyed studying AFA

Enjoyed studying AFA. Found the online training great, easily accessible & affirdable. Course material was relived & assistance was either an email or call away. I'm considering studying with them again.

8 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

We're glad you enjoyed studying with us, Nichole. Thanks for the feedback.

Valorada con 1 estrellas sobre 5

Awful customer service and experienced …

Awful customer service and experienced very little assistance.

8 de agosto de 2017
Opinión espontánea
Logotipo de Australian Fitness Academy

Respuesta de Australian Fitness Academy

Hi Tom, we are sorry to hear your feedback. Our student support team respond to emails within one business day, and we are looking to extend our support phone hours past 6.30pm. We will be in contact with you soon to find out more about your individual circumstances.

Valorada con 4 estrellas sobre 5

Overall good course

Overall good course. Slightly repetitive in content but I'm assuming that, that is standard for all Cert III.

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Thanks for the feedback, Tane. This is true, we do have to follow the guidelines and regulations. Glad you felt it was a good experience overall.

Valorada con 5 estrellas sobre 5

Online works!

Great learning experience, so many resources, helpful staff over the phone (I did mine online) and good feedback on assignments to learn from!

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

We appreciate the great feedback, Raquel. Glad to hear all the resources and our support team were a great help to you.

Valorada con 5 estrellas sobre 5

Great organisation

Great organisation, friendly, helpful, professional staff at all levels. Everyone is prepared to help you in order to meet your goals.

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Thanks, David. We love helping students meet their goals!

Valorada con 3 estrellas sobre 5

The content was pretty ordinary to …

The content was pretty ordinary to listen to and it took a long time for me to complete the course as It really didn't hold my attention.

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Hi Lynda, we are sorry to hear your feedback. We are constantly updating our content and resources to make the course as engaging and easy to use as possible. We will be in contact with you soon to see if there are specific areas we can improve.

Valorada con 5 estrellas sobre 5

I live in tural NSW

I live in tural NSW, so when I was doing my online course, it was wonderful to know that I could phone at any time during the day for help with a question that I was stumped with,always made me feel damn good, thankyou.😊 to all the beautiful staff

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Hi Ella, we're glad we could help you when you were stumped. Thank you for your kind feedback

Valorada con 1 estrellas sobre 5

Terrible customer support

Terrible customer support. Took a ridiculous amount of time to mark anything. What a joke.

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Hi James, we are sorry to hear your feedback. We aim to mark all written assessments within 5 working days and always aim to improve in this area. We will be in contact with you soon to find out more about your individual circumstances.

Valorada con 1 estrellas sobre 5

I had a lot!

I had a lot!! of trouble with the online course with commuication from the assessment notes.

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Hi Victoria, we are sorry to hear your feedback. We are constantly improving our content and resources, so we will be in contact with you soon to find out more information.

Valorada con 5 estrellas sobre 5

I found the courses to be comprehensive …

I found the courses to be comprehensive and well put together. Help and support was on hand when I needed it. A great experience for someone like myself who hasn’t studied in a long time.

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Thanks, Emma! Great to hear that you're having such a great experience. We really appreciate you giving us feedback on multiple platforms now :)

Valorada con 5 estrellas sobre 5

very helpful and accommodating …

very helpful and accommodating throughout the process of gaining my cert 3&4 in fitness

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Thanks, Scott. Great to hear your experience was positive.

Valorada con 5 estrellas sobre 5

Certificate 3 & 4.

I got my Certificate 3 with AFA Online and have been able to do the study at my own pace while also working full time. I am now studying doing my Certificate 4 with AFA. The Study Support staff are friend and have helped with any inquiries that I have had.

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Thanks for the great feedback, James! And good luck with your Certificate IV!

Valorada con 1 estrellas sobre 5

When I first stated with AFA

When I first stated with AFA - they did not tell me about the bridging course to go onto Certificate 4 that I had to do, and when I rung them about it, they said they did (yeah right). Sometimes when I call Student support they are rude and they mark my assignments as not correct (even though when I ring them sometimes I explain my answer and they agree with me) whose marking this (they are suppose to be professionals) I shouldn't have to do their work for them.
They want you to pay all this money and when it comes to practical side of doing it (hours in the gym) they expect you to find your own PT (which I had to pay for to get in the experience) which is totally unacceptable. Some of the staff members are rude and cause I'm young I feel discriminated against. Some of them make me feel dumb for asking questions and expect me to know everything (isn't that what courses are for to learn???) I will not be recommending AFA to anyone.
AFA Should provide PT's that want to help (not just say they are going to help and never call you back or give you 1 session and then can't be bothered)

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Hi Mathew, we are sorry to hear your feedback. We have added over 100 work experience partners this year to help our online students complete their hours, and have the best experience possible. We will be in contact to find out more about the personal trainer you completed your hours with.

Valorada con 1 estrellas sobre 5

Not a good experience studying at this …

Not a good experience studying at this place, neither with what I got out of this training nor the lecturers, specially that a couple if them were rude !
This training was very basic and does not skill you unless you already have experience otherwise it's not good pace to learn.

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

Hi Melika, we are sorry to hear your feedback as we had a good response from other students in your class. We will be in contact with you soon to see if there are ways we can improve the experience.

Valorada con 1 estrellas sobre 5

Spend your money elsewhere.

Staff were helpful until you handed over your money. Their process for assessing RPL was completely useless. They didn't bother to look at my past experience or call my references. I had to get my employer to call them and walk them through my relevant RPL.

**Response to their reply**
I asked their representative if she bothered to call my referees and her answer was, "no." Spend your money elsewhere.

7 de agosto de 2017
Opinión espontánea
Logotipo de Australian Fitness Academy

Respuesta de Australian Fitness Academy

Hi Sam, we are sorry to hear your feedback. Our RPL coordinator now completes a thorough interview with students so that they are aware what is required for their application. We will be in contact with you soon to see if there are ways we can improve the process.

Valorada con 5 estrellas sobre 5

I enjoyed studying through Australian …

I enjoyed studying through Australian Fitness Academy, it was self paced, easy to understand and very achievable. Happy to recommend them to anyone.

7 de agosto de 2017
Opinión espontánea
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Respuesta de Australian Fitness Academy

We really appreciate your positive feedback, Suzanne. We're glad you enjoyed studying with us :)

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