Had a great experience from ordering with online meeting to the fitting and the collection of the rubbish . The fitter was prompt and so tidy clearing up after himself and helping us with some furn... Ver más
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Consulta las opiniones de los clientes
I worked for this company and wouldn't know where to start! 2 hobby CNC machines! 2 edgebanders, 1 never worked. The staff are great but lack higher management help. The higher management are putt... Ver más
Sharps bought Fittingly and has turned the experience into a horrendous one. After an initial highly chaotic delivery on 17th of September, the fitter arrived only to discover half of the pieces we... Ver más
The contact with Fittingly has been good - design appointment and then follow up queries that have been resolved, albeit it with chasing needed a lot of the time. Their advice was really useful. Deliv... Ver más
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Información sobre la empresa
- Proveedor de muebles a medida
- también en la categoría
- Tienda de mobiliario para oficinas
- Tienda de muebles
- Tienda de muebles para dormitorio
- Tienda para la reforma del hogar
Escrito por la empresa
Completely custom-made. Surprisingly big savings. Custom fitted furniture, any size, down to the millimetre, all yours for less. Buy directly and save money. Fittingly make Fitted Bedrooms, Living Spaces and Home Office furniture come to life, all at a pocket friendly price. How? By cutting out the middleman. No more salesmen or awkward home visits. With a Fittingly Virtual Design Consultation, our friendly team will create it online with you. All from the comfort of your home. Hello to made-to-measure furniture that’s absolutely yours, made bespoke right down to the last millimetre. All endlessly customisable without the premium price tag. Everything we make at Fittingly is lovingly created in the UK. We’re so confident in our workmanship and the quality of our materials that we offer a 12-year guarantee as standard for our customers peace of mind.
Información de contacto
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Medio
555 opiniones
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Fitted furniture not as agreed and no resolution
We had two cabinets fitted on the 31st March which were not as we discussed with the designer. The fitter who attended spoke very little english and had no access to the designs so said 'I give go.' They also left a lot of material here which we now just have in the house and no way to dispose of without a large van. I reached out to Fittingly to let them know that we weren't happy with the final product and they said they'll investigate. Having followed up by email and by phone we are still waiting for a resolution.
31 de marzo de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience has not met expectations and sincerely apologize for the issues you have encountered with your installation and the lack of follow-up communication.
We understand your frustration regarding the cabinets, the communication difficulties during fitting and the leftover materials that were not removed. We also appreciate that you have already made efforts to contact us and are still awaiting a resolution, which is not the level of service we aim to provide.
A member of our team will contact you tomorrow once the office reopens to discuss your concerns fully and agree on the next steps. We want to put this right for you and ensure these matters are resolved as quickly as possible.
Thank you again for bringing this to our attention and please accept our sincere apologies for the inconvenience caused.
Kind Regards Bridget - The Fittingly Team
I would just like to give my…
I would just like to give my compliments to Peter Horvath the joiner who installed our new wardrobes.
He did a fantastic job, was very polite and a tidy worker and left us with a great job well done.
Cheers Peter
12 de mayo de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you so much for your kind words and positive feedback. We are delighted to hear that you are pleased with your new wardrobes and the service provided by Peter.
Peter takes great pride in his work and it is wonderful to know his professionalism, workmanship and attention to detail made such a positive impression. We will be sure to pass your compliments on to him.
Thank you again for choosing us and we hope you enjoy your new wardrobes for many years to come!
Kind Regards Bridget - The Fittingly Team
After my revive I was promised…
After my review I was promised management would look into this and get back to me, 4 days and not heard a thing obviously just said that as my review was bad, I have to say I think this is the worse company I have had the misfortune to deal with.
14 de mayo de 2026
Opinión espontánea
Respuesta de Fittingly
We are very sorry to hear about your experience and completely understand your frustration, particularly as you were expecting further contact following your previous review. Please accept our sincere apologies for the lack of communication and for the disappointment this has caused.
A member of our management team will contact you in the morning once the office reopens to discuss your concerns directly. We genuinely want the opportunity to put this right and work towards a resolution for you.
Thank you for bringing this to our attention and again, we apologize for your experience so far.
Kind Regards Bridget - The Fittingly Team
Thank you
I don’t usually write reviews & our journey with fittingly has been v frustrating BUT I must say they have gone and above trying to find a resolution.. always hard combining two companies so allowing for the inevitable teething issues we are very pleased with our dressing room wardrobe units & a special mention has to be to the fitter who came today to install them JOHN HARVEY. Was absolutely superb a top notch carpenter - who literally managed to somehow scribe to our exceptionally irregular ceilings and was a complete professional and so wonderfully polite and kind - if only tradespeople were all as superb and diligent with their work as John has been today - he is an absolute godsend to you Fittingly look after him he is an absolute legend.
11 de mayo de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you so much for taking the time to share such detailed feedback, especially as you don’t usually leave reviews. We are really pleased to hear that, despite the frustrations along the way, our team were able to work through the issues and get everything resolved for you.
It is great to know you are happy with your dressing room wardrobe units and that the final result has met your expectations. We also really appreciate your understanding around the challenges that can sometimes arise when coordinating between different companies.
A special thank you for your kind words about John Harvey. We are absolutely delighted to hear he delivered such a high standard of workmanship, especially with the complexity of your ceilings. His professionalism, politeness and attention to detail are exactly what we strive for and your feedback will mean a great deal to him.
We truly appreciate your recommendation and your generous recognition of John, we agree, he is a real asset to the team.
Kind Regards Bridget - The Fittingly Team
Avoid this company at all costs
Avoid this company at all costs. The customer service is atrocious and the quality of design isn’t much better. My job was meant to be completed in mid-February and after 4 separate fitting sessions over 3 months and about 40 emails and telephone calls, I have a defective set of drawers (that block each other so I can’t open them) with no plan to fix them. I am promised call backs on an almost daily basis which never come and am seeking legal action.
11 de mayo de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for taking the time to share your feedback and we are very sorry to hear about the experience you have described. This is clearly not the level of service or outcome we aim to provide and we fully understand your frustration given the delays and ongoing concerns with your installation.
We want to reassure you that this has been escalated and a member of our team will be contacting you first thing in the morning to review everything in detail and arrange a clear plan to resolve the issue with your drawers as a priority.
We take matters like this very seriously and will ensure it is followed through properly so that you are not left waiting for further call-backs that do not happen.
Thank you for bringing this to our attention.
Kind Regards Bridget - The Fittingly Team
Delays, inconvenience and disruption
This is a revised review of my experience of dealing with Fittingly/Sharps bedrooms for the installation of wardrobes in an emptied main double bedroom. This has been a nightmare from the start of installation, due to take 1 or 2 days but still remains unfinished after 67 days (and counting).
This has been due to changes to installation days, incorrect or incomplete deliveries, no-shows by installers plus countless phone calls to chase progress.
The original delivery included panels with incomplete designs, units were oversized due to incorrect measurements being used and all had to be re-ordered. The second installer found several parts and fittings were missing, causing further delay. The third delivery was completely wrong and not what had been ordered, so again had to be reordered. The fourth delivery was again incomplete.
This whole sorry episode has been one of delays, inconvenience, disruption and stress to our lives and not having a usable main bedroom for over 9 weeks.
Your choice but I would NOT recommend this company.
7 de mayo de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for your feedback.
We are extremely sorry to hear about the experience you have described and the significant delays, disruption and inconvenience this has caused. This is clearly far below the standard of service we aim to provide and we sincerely apologize for the frustration this situation has created.
We understand how upsetting it must be to have your project remain unfinished for such an extended period, especially with repeated issues relating to deliveries, measurements and scheduling. We want to assure you that we take your concerns very seriously.
A member of our management team will be in touch with you on Monday once the office reopens to review your case in detail and work with you to put things right as quickly as possible.
We are committed to resolving this for you and restoring your confidence in our service.
Thank you for bringing this to our attention.
Kind Regards Bridget - The Fittingly Team
Good quality at the right price's
Good quality at the right price's
Mike the fitter was excellent
We had a few issues,
Amie kept us up to date as and when she had information for us.
4 de mayo de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for your feedback. We are pleased to hear you are happy with the quality and value and that Mike provided an excellent fitting service.
We are also glad Amie was able to keep you updated throughout, ensuring you were informed at each stage. We appreciate your patience and understanding in this regard.
We really appreciate you taking the time to share your experience and are glad you are pleased with the end result.
Kind Regards - Bridget - The Fittingly Team
My fitter Joseph Benn
My fitter Joseph Benn was a true professional! Nothing was too much trouble polite efficient and patient. He worked hard to complete his job. Great customer service. I would highly recommend Fittingly
Thank you
29 de abril de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you so much for your kind words.
We are delighted to hear about your positive experience with Joseph. He takes great pride in his work and it is wonderful to know his professionalism, patience and dedication made such a strong impression. We will be sure to pass along your feedback to him, it will mean a lot.
Kind Regards Bridget - The Fittingly Team
We truly appreciate your recommendation and are glad we could provide you with great service.
Thank you again for choosing Fittingly!
My Excellent Fittingly Experience
I recently had a large unit fitted in my small Living room/kitchen. I looked around at possible companies to choose from. I decided on Fittingly, and I am so glad I did. The undertaking seemed huge to me, and I was dreading the whole process. I need not have worried.
From design to final installation, the Fittingly staff were professional, supportive, kind, and good-humoured. Nothing was too much trouble. I couldn't meet the original installation date, so without any problem, another date was set to suit my needs. The quality of my unit is top class, and it looks beautiful. I would like to thank everyone involved. Sophia, the brilliant designer, Lauren and Laura in fittings. The two guys from Sharps who delivered the parts to be assembled did so efficiently, neatly, and quickly. The guys from Clearabee who cleared the site when the job was complete. Last, I have to give special mention to the wonderful Matt, who installed the unit. He arrived on time every day. Worked quietly, methodically and efficiently. He knew exactly what he was doing at every stage, and if a minor issue arose, he found a way around it. A true professional. At the end of each day, he left the room spotless, having vacuumed it and put all the furniture in place, showing great respect for my property. On top of all that, he was a pleasure to have around. So thank you all involved with Fittingly for making it possible for me to have such a beautiful piece of furniture in my home. It has exceeded my expectations.
20 de abril de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you so much for taking the time to share such a thoughtful and detailed review.
We are absolutely delighted to hear how happy you are with your new unit and that your experience from design through to installation exceeded your expectations. We understand how daunting a project like this can feel, so it is especially rewarding to know our team helped make the process smooth, flexible and enjoyable for you.
Your kind words about Sophia, Lauren, Laura, the delivery and collection teams and especially Matt will mean a great deal to them. Matt takes immense pride in his workmanship and professionalism, so it is wonderful to hear how comfortable and confident you felt having him in your home.
Thank you again for your trust in Fittingly and for recognizing the efforts of everyone involved. We hope you enjoy your beautiful new space for many years to come.
Kind Regards Bridget - The Fittingly Team
Need to be patient
Overall, the end product is great but took ages to get there. You need lots of patience and space to store materials and constant chasing but they got there in the end.
1 de mayo de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for your honest feedback.
We are really pleased to hear that you are happy with the final result, but we are sorry that the journey to get there felt longer and more demanding than it should have.
Your comments are valuable and will help us improve our processes and communication moving forward. We truly appreciate your patience throughout and are glad we were able to deliver a result you are happy with in the end.
Thank you again for choosing Fittingly.
Kind Regards Bridget - The Fittingly Team
O/N 64160
O/N 64160
Much like all the other terrible reviews for Fittingly (Part of Sharps) on here, we took delivery of our flat unpacked items on 26th January and are into week 14 of utter stress, disbelief, wondering if we will ever get out of this nightmare situation. We were scheduled for a four day fit and have been plagued with damaged items, wrong items, items that don't line up with big gaps. Our last replacement order arrived on March 10th, having had a Field Installation Manager measure and assess what was needed. Nobody was available until this past Monday, some 47 days later, to come and start installing the replacements, only to discover that they were made to the original specs not the second change in dimensions. There is a lot more to all of this. We have 6 pages of notes re telephone conversations and emails. Anyone placing an order should make sure they take notes of everything. Since Sharps purchased Fittingly they have been in the process of changing systems etc and it is a complete shxt show. We will provide an update as and when. We are also looking to speaking Trading Standards/Citizens Advice/BBC Watchdog/Pursuing refund through the Credit Card Company. We spent just shy of 9K and we have a bedroom full of incomplete furniture and a garage full of junk that we don't know what to do with.
(Please note we submitted a 5 star review in November when we had our planning appointment with Laura. What we have experienced since then is the complete opposite. We have been duped).
May 10th. Since posting the above review we have discovered that despite being assured our replacement, replacement, replacement panels would go into production later that afternoon (27/4/26) they did not actually go into manufacture. Fittingly (Part of Sharps) did reach out and assured us once again that they would endeavour to get our install finished. A fitter was scheduled for the 11/5/26 and the replacement panels should be with us at the latest the morning of the 11th. We received an email on 9th May to say the panels were stuck in quality.
WE FEEL DUTY BOUND TO WARN EVERYONE NOT TO USE FITTINGLY (Part of Sharps). It is apparent that Fittingly (Part of Sharps) are still taking orders and operating as a business. They are without a system to address problems in a timely manner. In placing an order with Fittingly (Part of Sharps) you are at risk of finding yourself in the same place as us. We can't begin to work out the cost of hours spent on making calls, being on hold, returning calls, writing emails, cancelling arrangements, etc. Do yourself a favor go elsewhere.
26 de enero de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for taking the time to share your feedback.
We are very sorry to read about your experience and the frustration caused. What you have described is clearly not the level of service we aim to provide and we understand how stressful and disappointing this situation must be.
At present, we are unable to identify your order from the details provided within your review. So that we can fully investigate this as a priority, please could you forward your order number along with your contact details to customerservice@fittingly.co.uk. A member of our management team will then be in touch directly to review your case in detail and work towards a resolution.
We take concerns like this very seriously and would appreciate the opportunity to look into this properly and support you.
Thank you again for bringing this to our attention.
Kind Regards Bridget - The Fittingly Team
Update: We have just identified your Order and therefore will arrange for a member of our management team to contact you in the morning - Kind Regards Bridget - The Fittingly Team
Fantastic experience
Reviewing recent install of fitted wardrobes in a room with sloped ceiling. I am so happy with everything, from the initial quote call to fitting day - everyone has exceeded my expectations. Office staff were very thorough and guided me through the process professionally, delivery staff were friendly and careful. Craig our fitter was excellent, very skilled did an amazing job and was so polite and friendly - fantastic in every way.
18 de marzo de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you so much for taking the time to share your feedback.
We are delighted to hear that you are so happy with your new fitted wardrobes and that the experience from start to finish exceeded your expectations. It is great to know that our office team supported you through the process, the delivery team took care with your items and that Craig delivered such an excellent installation.
We will make sure your kind words are passed on to everyone involved, especially Craig, who will be really pleased to hear your comments.
Thank you again for choosing Fittingly and for your wonderful recommendation.
Kind Regards Bridget - The Fittingly Team
So impressed with Fittingly from start…
So impressed with Fittingly from start to finish . I was a bit dubious at first as so much cheaper than Sharps . Top quality attention to detail . Delivery on time delivered straight to the room . Installation no issues very professional. I wouid Highly recommend
25 de marzo de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you so much for your kind feedback.
We are really pleased to hear that you were impressed with the service from start to finish and that the quality, attention to detail, delivery and installation all met your expectations. It is also great to know that the process helped reassure you after your initial concerns.
We really appreciate you taking the time to share your experience and for recommending Fittingly. Your comments mean a great deal to the whole team.
Kind Regards Bridget - The Fittingly Team
Exactly what our home needed
The whole process was really straight forward and simple. The initial designer (Helen) came up with some great ideas and concepts which have proven very useful. The delivery guys worked their butts off carrying everything in - we had all 4 bedrooms done! I opted for self built and managed to get everything installed over 2 weekends with the help of a friend. All said and done I can’t knock the product, service or price. Don’t be put off reading other reviews on here, some people just love a moan! We were recommended through our friends who also had a very positive experience. Well done Fittingly 👏👏👏
29 de abril de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you so much for taking the time to share your experience.
We are delighted to hear that the whole process felt straightforward and that Helen was able to provide you with great ideas and concepts that worked so well for your home.
It is also great to hear the delivery team were so hardworking and that your self-build installation went smoothly across all four bedrooms.
We really appreciate your balanced feedback and your recommendation through friends, it means a lot to us when customers come to us through personal referrals.
Thank you again for your support and for choosing Fittingly. We are glad you are so happy with the product, service and value.
Kind Regards Bridget - The Fittingly Team
Don't use - this is just a scam
I was supposed to have units for 2 rooms installed 8 months ago. This has still not happened with late deliveries, faulty units and installers who repeatedly have not shown up. Of course they have taken full payment months before the installation was supposed to take place but nothing has happened. They keep apologising and rescheduling but the fitter doesn't show and they are not offering any compensation or any reasons as to why this is happening. I am appalled that they have gotten away for this long with such poor customer service, but this obviously now needs to go to the Ombudsman as I am just not getting anywhere with them and there just doesn't seem to be any accountability!
28 de abril de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for your review and I am truly sorry to read about your experience. This is not the level of service we aim to provide and I completely understand your frustration given the length of the delay, the repeated missed appointments and the lack of clear communication.
Please accept our sincere apologies for everything that has happened so far. A member of our management team will be contacting you first thing tomorrow morning to fully discuss your case, take ownership of the situation and work with you to reach a fair and prompt resolution.
We take your concerns very seriously and we are committed to putting this right.
Kind Regards Bridget - The Fittingly Team
As soon as you pay it is complete disaster
As soon as you pay it is completely downhill from there. It has been over 2 months since my wardrobes were meant to be fitted. I had planks of wood sitting in my front room for 2 weeks as the first fitter refused to take them upstairs and left them there. My bedroom has half fitted wardrobes with pieces of wood all over the floor. I have to keep calling them as communication seems to have stopped and even the fitter said that the service is terrible. They were not made as per design and they want to just fob me off. Its genuinely not worth the hassle. They were not cheap, I wish I got a carpenter to fit and make them. what is fitted has chips which at this point I am past caring. This has been the worst experience
22 de abril de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for your feedback and we are very sorry to hear about the experience you have described. This is clearly not the level of service we aim to provide and we completely understand your frustration.
We take issues of this nature very seriously, particularly where installation delays, communication breakdowns, or concerns about workmanship have occurred. This will be treated as a priority and a member of our management team will be contacting you first thing in the morning to discuss everything in detail and work towards a resolution as quickly as possible.
We appreciate you bringing this to our attention and we are committed to putting things right.
Kind Regards Bridget - The Fittingly Team
A year on and it’s still lovely and working well.
Despite a few minor issues we are overall very pleased with Fittingly. We had an under stair storage system supplied and fitted by Fittingly a year ago and I’m very pleased with it. The design process was straightforward and I was confident in the measuring process after seeing it work- I’d been a bit sceptical about using doing the measuring. It arrived on time and the pieces were all fine. The original person sent to fit it wasn’t good however another was arranged who was great and did a really good job. A year on and it’s looking good and we have had no problems. Yes, I would use them again.
28 de abril de 2025
Opinión espontánea
Respuesta de Fittingly
Hi Dr Alison. Thank you for taking the time to share your honest feedback with us. We're happy you're pleased with your under stair storage system. Thank you for sharing your experience with the design and fitting process. We appreciate your feedback regarding the initial fitting, and we're glad the second fitter met your expectations. We value your recommendation! Many thanks, The Fittingly Team.
order number 64455 bad experience with fittingly on …
bad experience with fittingly on everything after I paid the balance:
1. There is a panel gap when they delivered, which was not showing or mentioning on the design;
2. More than 7 panels delivered damaged;
3. installer and me reported to fittingly on 12th Mar, saying replacement panels needed, then I started chasing them every 2 to 3 days, they didn't place any order to their factory till 24th Mar, I don't know where the hold up coming from.
4. Today is 20th Apr, I am still chasing them for a date when new panel can be delivered, customer service is completely useless, can't provide an estimate date at all.
20 de abril de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for your review and we are sorry to hear about your experience.
We sincerely apologise for the issues you have encountered, including the panel gap on delivery, the damaged panels and the delays in arranging and confirming the replacement order. We also regret the frustration caused by the lack of clear communication regarding delivery timescales.
We understand how disappointing this situation has been and appreciate you bringing these concerns to our attention. A member of our management team will contact you in the morning once the office reopens to review your case in full and discuss the next steps with you directly.
Thank you for your patience and again, please accept our apologies.
Kind Regards Bridget - The Fittingly Team (64455)
Fittingly did a brilliant job on our…
Fittingly did a brilliant job on our media wall – clean finish, high quality, and everything supplied and installed exactly as promised.
Special mention to Helen, the designer, who absolutely nailed the vision and made the whole process smooth from start to finish. Highly recommend.
1 de abril de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for your great feedback.
We are delighted to hear you are so pleased with your new media wall and that the finish, quality and installation all met your expectations.
It is especially nice to know Helen captured your vision so well and helped make the whole process smooth from start to finish.
We really appreciate your recommendation and will be sure to pass your comments on to the team.
Kind Regards Bridget - The Fittingly Team
DO NOT USE.
Terrible service. The wardrobe panels arrived damage (they have a carbon neutral policy and therefore the doors are not packaged). The company has not responded to any emails and when i call them, they only state the issue is sat with a "supervisor". I am currently reclaiming my money through my credit card company. DO NOT USE.
10 de abril de 2026
Opinión espontánea
Respuesta de Fittingly
Thank you for your feedback and we are sorry to hear about the experience you have described.
We take reports of damage and delays in communication very seriously and this is not the level of service we expect to provide.
A member of our management team will contact you tomorrow morning once the office reopens to discuss this in detail and ensure the issue is properly addressed. We will also review what has happened in this case so we can put things right as quickly as possible.
We appreciate you bringing this to our attention.
Kind Regards Bridget - The Fittingly Team
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