Fix Auto UK - Fix Auto Buckingham Opiniones 757

TrustScore: 5 sobre 5

4,8

Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very friendly and helpful team. Had a slight issue but this was sorted out promptly. Great customer service and so happy with the work they have done. Will use again if needed in the future.

Valorada con 4 estrellas sobre 5

Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Escrito por la empresa

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, Reino Unido

  • 01280 822671

4,8

Excelente

TrustScore: 5 sobre 5

757 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Great experience

Great experience - I’m a very particular customer and I’m sure all the staff were happy when I collected my car. Josh and Shelly were super helpful and responded quickly to all my calls and emails - great work undertaken on the car, couldn’t recommend them enough

28 de febrero de 2025
Opinión espontánea
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Dear Amie

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, your comments have been passed onto relevant staff which they very much appreciate.

Best regards,
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

The best car repair centre around!!!

Shelly, Sharon, Nigel, Paul all looked after me really well, especially Shelly and Sharon who kept me calm throughout the whole process
I definitely would recommend this company to everyone and I definitely will be sharing feedback to my friends and family Please thank them for me because they’ve really done a fantastic job on my car and I’m ever so proud. I’m so happy to have my car back thank you team!!

27 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Dear Happiest Customer Ever,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Car repair

I was updated every few days to let me know how things were progressing also when I picked my car up it had been cleaned inside and out and I got a phone call a couple of days later asking if everything was ok.
All in all a great customer service,it’s a shame other repair companies are not as good this one.
Regards Alan

27 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Dear Alan,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Very pleasant staff

Very pleasant staff, done a brilliant repair, and the car was cleaned, would certainly recommend them

19 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Dear Mr Poulton

Thank you very much for your 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Best regards,
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Thanks for the great service!

19 de febrero de 2025
Opinión espontánea
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Dear NK,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Very happy with the repair

Very happy with the repair, communication was good and the car was picked up and dropped of to me, with minimal effect to my day to day job. Car was also cleaned inside making the overall experience even more pleasant.

19 de febrero de 2025
Opinión espontánea
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Dear Ryan,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Great service

Great service, very friendly, kept me updated every step of the way.

20 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Dear Benjamin,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Great communication and great repairs!

Great communication throughout the repairs. I was made aware of any delays and expected completion dates. Always lovely and helpful on the phone and helped finding a courtesy car as quick as possible! Highly recommend. The repairs are great, can’t tell any work has been done. Completed quickly.

25 de febrero de 2025
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Hi Emma
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Valorada con 3 estrellas sobre 5

Car picked up for repair and delivered…

Car picked up for repair and delivered back once done. Kept informed about progress of work most of the time - but not always. Promised update not sent and had to ask what the position was. Pleasant helpful staff encountered.

4 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Good Morning Arthur
Thank you for the review, we apologise for the delayed responses in communication.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.

We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.

Thanks
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Great customer service throughout.

24 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Hi Chris,

Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Efficient and professional service…

Efficient and professional service throughout. Superb regular communication and updates. Standard of work excellent.

14 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Hi Charlotte,

Thank you for taking the time to review our services on Trustpilot. We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Very good service and customer service…

Very good service and customer service was very good at keeping me up to date

20 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Hi Craig,

Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Great service from Fixauto Buckingham

Great service from Fixauto Buckingham, big thanks to Justin & Shelly.

Would recommend this company to anyone

20 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

The work was done to a high standard…

The work was done to a high standard and am very happy with the results. Was difficult to get hold of a curtesy car at first due to being very busy. But that was resolved in the end.

14 de febrero de 2025
Opinión espontánea
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Hi Anthony
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Really good service kept regularly…

Really good service kept regularly updated very friendly and great service from Shelly

14 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Dear Sharon,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Fixauto did a brilliant job

Fixauto did a brilliant job of repairing my car, they were quick and efficient and the customer service was great too 😊

7 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Dear Kim,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very happy with the repair and was kept updated by Shelley from start to finish. Thank you.

13 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Hi Mark,

Thank you for taking the time to review our services on Trustpilot.

We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Kindest Regards
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

HASSLE FREE

Pranging your car is traumatising enough, and it certainly helps when getting it fixed is a breeze. Thats what happened to me, my insurance company nominated Fix Auto to fix my car and I am glad they did. The whole experience was simple from start to finish. Dropped off my car, picked up replacement car, got regular updates as to when my car would be ready, it was ready before scheduled and they actually delivered it back to my house. First class service and in the nicest possible way, I hope I don't see them again for a long tome

8 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Hi Gary,

Thank you for taking the time to review our services on Trustpilot.

We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

A big thank to Shelley

A big thank to Shelley for a stress free transaction and sorting out the hire car issue I had and being so kind and polite. Amazing

13 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Dear Terry

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Valorada con 5 estrellas sobre 5

Great service and repair

Great service and repair, kept me informed throughout the process and were really friendly. Would thoroughly recommend.

7 de febrero de 2025
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Buckingham

Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

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