Fix Auto UK - Fix Auto ChessingtonOpiniones 

314
TrustScore: 4.5 sobre 5

4,6

Techview House, Cox Lane, KT9 1SG Chessington, Surrey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The team was friendly, professional and helpful, taking the time to explain the process and answer any questions I had. They kept me well informed throughout the repair, providing regular updates on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My car came here for repair after a fairly significant impact that affected every panel on one side. Fix Auto were excellent, great communications during the process, always friendly and most importa... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Sobre Fix Auto UK - Fix Auto Chessington

Escrito por la empresa

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, Reino Unido

  • 0208 3918700

4,6

Excelente

TrustScore: 4.5 sobre 5

314 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(314)

5343 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service, communication and timings

1 de agosto de 2024
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Thank you Mr. Holland, i will pass this on to the team !

Valorada con 5 estrellas sobre 5

These guys are amazing

These guys are amazing! Had a horrible break in at home when our car ceys were stolen meaning all locks needed to be replaced and new keys programmed. The team at FixAuto Chessington turned the job around super quick, ordering and fitting the parts even before I had a chance to drop off the paperwork for the job. Couldn’t be happier with the service. 5-stars!!

24 de julio de 2024
Opinión espontánea
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Thank you for the great review, we were glad we could get you back on the road quickly

Valorada con 5 estrellas sobre 5

Brilliant and very helpful

Brilliant and very helpful. I needed my car back a day earlier due to personal circumstances and the staff bend back wards and forward to make this happen. Thank you so much

18 de julio de 2024
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Chessington

Thank you for the review Mrs. Schueller, we always try to work with our customers needs. I hope all is well :-)

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service
Our vehicle was repaired very quickly and to a high standard. Car was also cleaned inside which was pleasant surprise. Highly recommend

14 de junio de 2024
Opinión espontánea
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Thank you for the review Mr. Ryan, i shall share your kind comments with the team.

Valorada con 5 estrellas sobre 5

Good repair job by Fix Auto…

Good repair job by Fix Auto Chessington. Professional front of house Ninela kept me updated on progress, thank you.

12 de junio de 2024
Opinión espontánea
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Thank you for the review Julian, Ninela will be delighted you were happy with the customer service you received.

Valorada con 5 estrellas sobre 5

Good communication

Good communication, good timing and the damage to mirror was fixed very well

23 de mayo de 2024
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Respuesta de Fix Auto UK - Fix Auto Chessington

Thank you for the review, we share comments with our team and they will be grateful for your kind words

Valorada con 5 estrellas sobre 5

Great experience and would recommend to…

Great experience and would recommend to anyone. quick, clean and friendly service

10 de mayo de 2024
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Chessington

Thank you Matt. We are glad you were happy with all aspects of the service!

Valorada con 5 estrellas sobre 5

Used this company twice now after 2 hit…

Used this company twice now after 2 hit and run collisions.
Last year damaged on my street and same again this year.
Fix Autos have been Amazing from day one
Communication is 1st class from dropping off my car and picking up a replacement to collection just over a week after.
The lovely ladies in reception are really friendly and I was updated with a text throughout the process.
I collected my car today and it looked like it did the day I drove it out of a Showroom.
Absolute fantastic job! Thanks to everyone involved at Fix Autos and keep up the good work 👍

22 de mayo de 2024
Opinión espontánea
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Thank you so much Mr. Grecian, although coming to any bodyshop is done so in unpleasant circumstances, we are glad you received a great service and came back !

Valorada con 4 estrellas sobre 5

Great team

Great communication from start to finish. Updates along the way and finished a week before the original estimate. Excellent work.

3 de mayo de 2024
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Respuesta de Fix Auto UK - Fix Auto Chessington

Thank you for the kind review. The team will be happy to read your lovely words

Valorada con 5 estrellas sobre 5

Brillant service from start to finish

Brillant service from start to finish. Repairs to my car have been done to a high standard. Staff were very friendly and helpful. Would highly recommend Fix Auto Chessington

19 de abril de 2024
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Thank you Sarah, the staff will be delighted to read your lovely review

Valorada con 3 estrellas sobre 5

No way to know what was done to the car

Fix Auto did a good job of correcting some damage to my car's body work following an accident.

However, they were instructed by the insurance company. This meant they would not give me a print out of the work completed on my car.

Whilst the car was with them, it also proved impossible to find out whether any damage had been done to the steering (I tried on several calls). Even now I have the car back, I have no idea of what they did or didn't do. (apart from the body work repair).

This isn't great since I'm the one that owns the car and the service history.

I think they should have asked the insurance company to review them instead of myself, since they clearly consider the insurance company to be their client.

All in all, I would prefer dealing with a smaller company where you can talk to someone who's worked on the car and can find out what's been done and what hasn't been done.

18 de abril de 2024
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Respuesta de Fix Auto UK - Fix Auto Chessington

Thank you for your review Mr. Dee, unfortunately insurers will not allow us to give a printout of repairs with costs. It is their rules which we have to adhere to but we have a process in place to call customers and go through repairs with the owners beforehand which I can see we did with yourself on 08.04.24. We have since tweaked this and in addition can now print off very basic info without costs which still adheres to most of our contracts but hopefully helps the owner of the vehicle understand their repairs better. Unfortunately there is the odd contract which still states the owner must contact the insurer directly. We are a small company and all of our customers are important, but we are governed by data protection laws which we must adhere to also, as are any business.

Valorada con 5 estrellas sobre 5

Fantastic experience

Great company with the staff keeping us well informed throughout the time they had our car. Work completed to a high standard within the time frame they said. Staff helpful with any questions we had.

21 de marzo de 2024
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Thank you for the wonderful review Mr. White

Valorada con 5 estrellas sobre 5

Great team and amazing customer service experience

We went in yesterday (without an appointment) as our car door had come apart from the internal panel. I spoke to a lovely lady, Rachel who told us to come in and that they would have a look.

We were looked after by Arnie who immediately found out the issue and informed me that that team were rectifying the car door whilst we waited in reception (for approx 30 minutes).

As I had the children with me, Arnie went above and beyond to take my little boy around the workshop and show him the cars being repaired including some of his favourite cars! It was such an amazing experience for my child and something that they didn’t have to do!

The door was fixed promptly and the team were beyond welcoming, helpful and kind! A great experience where customer service exceeds expectations!

Thank you so much!

12 de marzo de 2024
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Chessington

Thank you for the wonderful review Ms. Fernandes, Apologies for the late reply, we had issues accessing our Trustpilot account. We are delighted you had a great experience and you and your son were a joy to have here and show around !

Valorada con 5 estrellas sobre 5

Excellent service, highly recommended

FixAutoUK gave us excellent service when our car needed repairing. They were polite, obliging and efficient, and went the extra mile to get the car ready in time for a family funeral. Highly recommended.

8 de marzo de 2024
Opinión espontánea
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Thank you for the review Caroline, I will share with the team!

Valorada con 5 estrellas sobre 5

Amazing job on repairing my car

Amazing job on repairing my car. Looks perfect. The process is seemless and you get regular updates on the status of the repair. Cannot fault this garage and would recommend to anyone.
Staff are lovely and go above and beyond to help.

1 de marzo de 2024
Opinión espontánea
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Thank you very much for the review Ms. Prestbury, the staff were very happy to hear your kind words

Valorada con 5 estrellas sobre 5

Excellent friendly service

Excellent friendly service, super helpful and would highly recommend.

20 de febrero de 2024
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Respuesta de Fix Auto UK - Fix Auto Chessington

Thank you Aoife, we are glad you had a great experience.

Valorada con 5 estrellas sobre 5

Efficient and informative

They were very efficient and kept me informed of progress through out the repair, and were very approachable. I am pleased with the work.

16 de febrero de 2024
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Respuesta de Fix Auto UK - Fix Auto Chessington

Thank you Linda for the great review !

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