Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Ver más
La empresa ha respondido
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Ver más
La empresa ha respondido
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... Ver más
La empresa ha respondido
Was kept informed throughout the process and when car was ready for pickup. Staff curtesy was of a high quality and information clear.
La empresa ha respondido
Great customer service from start to finish both in person and electronically. Kept up to date with progress and fast turnaround of vehicle. The work that was carried out was amazing and the vehicle... Ver más
La empresa ha respondido
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Escrito por la empresa

Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Couldn't fault their service from start to finish car looked like new when finished

Respuesta de Fix Auto UK - Fix Auto Durham
They kept Me updated all of the time and did a great job thanks again

Respuesta de Fix Auto UK - Fix Auto Durham
Thanks for good work my only issue was that I booked an automatic car and also requested it a few weeks before the work was carried out was told at last minute that only manual are available I’m sure you could have sorted this out I was disappointed with your customer service other than that thanks again for a good job maybe next time

Respuesta de Fix Auto UK - Fix Auto Durham
Great service the guys are helpful and go out their way to provide a good service. The work done on the car is perfect. Thank you to fix auto Durham

Respuesta de Fix Auto UK - Fix Auto Durham
The service and customer relation was prompt and professional. I would definitely recommend this garage.

Respuesta de Fix Auto UK - Fix Auto Durham
Excellent communication I was kept updated every step of the way.
Staff couldn’t be more helpful when answering queries and advising me of the process.
Would definitely recommend fix auto to friends and family.

Respuesta de Fix Auto UK - Fix Auto Durham
Took my vehicle in for damage repair. I was met by Michael Soulsby who guided me through the procedure.
When my repair was done I was very impressed with the works carried out.
1st class service and workmanship.i would recommend Fix Auto Durham to my friends and colleagues.
Thanks Again Michael much appreciated.
Peter Tiplady

Respuesta de Fix Auto UK - Fix Auto Durham
Excellent service, would highly recommend my car now looks brand new thanks to their excellent work. A massive thank you to Micheal ( I think that was his name 🤣) for making me feel so welcome and looking after my car generally best customer service I could ask for.

Respuesta de Fix Auto UK - Fix Auto Durham
From start to finish this company and staff were amazing. They made you feel welcome and sent text messages keeping you up to date with my car and when they expected to be completed by . Loved the courtesy car as well . Thank you

Respuesta de Fix Auto UK - Fix Auto Durham
The only concern I have is the length of time it took them to repair the car
Otherwise the staff were very helpful and friendly and kept me informed of why their was a delay which turned out to be a parts issue

Respuesta de Fix Auto UK - Fix Auto Durham
The part we needed was slow in arriving but figure this is Brexit or pandemic. Fix Auto Durham were brilliant at keeping us updated. Everything went smoothly - dropped and picked up vehicle and courtesy car. Plus the job itself, looks like a new car and much cleaner than when they picked it up. Good job guys, thank you.

Respuesta de Fix Auto UK - Fix Auto Durham
Great service. Professional work. Continual updates and contact throughout.

Respuesta de Fix Auto UK - Fix Auto Durham

Respuesta de Fix Auto UK - Fix Auto Durham
Fixauto did a brilliant job on our car couldn't fault a thing about the hole job from start to finish thank you .

Respuesta de Fix Auto UK - Fix Auto Durham
Excellent service from start to finish. The staff are extremely friendly. There were a few parts problems but not the fault of the company. Finally, the repair is to a very high standard. Overall, very pleased and I'd recommend using Fix Auto.

Respuesta de Fix Auto UK - Fix Auto Durham
A very professional service
All of the staff were very polite and knowledgeable. Office staff were friendly and kept me up to date with the progress of my car.
The car technicians were very knowledgeable and professional and have done an excellent job with the repairs to my car .

Respuesta de Fix Auto UK - Fix Auto Durham
Top class customer service from start to finish, my car now looks brand new, would definitely recommend them

Respuesta de Fix Auto UK - Fix Auto Durham
This is the first time for a big bang. I was kept informed of their progress. The receptionist was always helpful and cheerful. My car was delivered spic and span and on their completion date. My Mercedes looks new gain. i will always recommend them, their staff made me feel less stressed in this unfortunate situation.

Respuesta de Fix Auto UK - Fix Auto Durham
Absolutely excellent service, all staff friendly and helpful. Work was completed within the time frame I was given. All completed to perfection and can't even tell anything has been wrong with the car. Would definitely recommend this garage 100%

Respuesta de Fix Auto UK - Fix Auto Durham
Had my Ford Focus in here following a crash with repairs to the rear quarter. I could not be happier with the work, the communication from the office staff, and the friendliness of the body shop team. An all-around positive experience.

Respuesta de Fix Auto UK - Fix Auto Durham
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.