Fix Auto UK - Fix Auto Stevenage Opiniones 427

TrustScore: 4.5 sobre 5

4,7

Gunnelswood Road, SG1 2BT Stevenage, Hertfordshire, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service from start to finish. My car was picked up the day following its accident. Assessed swiftly and completed in good time. All contact with the insurance company was taken care of by fix... Ver más

Valorada con 4 estrellas sobre 5

Excellent bodywork repair on our Mercedes Sprinter van which had a new bonnet & front wrap around bumper , plus new radar sensor. Very good communication and good customer liaison. A free... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would thoroughly recommend FixAuto in Stevenage for any bodywork car repairs. Henry in particular was extremely professional and helpful throughout the whole process and kept me informed at every st... Ver más

Valorada con 5 estrellas sobre 5

Thank you! I had a very good experience with FixAuto and would thoroughly recommend them for any bodywork issues. The estimate and repairs were carried out to perfection, and the availability of a hir... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Escrito por la empresa

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, Reino Unido

  • 01438 720720

4,7

Excelente

TrustScore: 4.5 sobre 5

427 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Extremely helpful and Henry was really…

Extremely helpful and Henry was really on top of things. Thanks

1 de julio de 2025
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

Thank you Michael,

We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback.

Fix Auto Stevenage

Valorada con 5 estrellas sobre 5

Great job

We had our car repaired a week ago and a couple bits still remained although the rest was amazing, Andy came to do the last couple of bits today and was brilliant: Quick, efficient and what a great job! Thanks Andy, well impressed

1 de julio de 2025
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

Hello Maggie,

We're glad you enjoyed your experience and appreciate you highlighting the quick and efficient work completing the final repairs. Thank you for your positive feedback!

Fix Auto Stevenage

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. The staff were so caring and polite. They are so professional and keen. A courtesy car was delivered to my house and car taken back to workshop for repair. The repair took two weeks and they were in touch regularly. Finished car like brand new.

23 de junio de 2025
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

Hello Eileen,

We appreciate your fantastic review! We're happy to hear that you found our staff caring and polite, and that you were pleased with the regular communication and the quality of the repair. Thank you for sharing your experience.

Fix Auto Stevenage

Valorada con 5 estrellas sobre 5

Recently used the Stevenage branch for…

Recently used the Stevenage branch for extensive damage on my car. Great repair job done and excellent service from their reception. They communicated with me during the job and also with my insurance company. The courtesy car I was given was very good too. Would highly recommend as the whole process was easy.

27 de junio de 2025
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

Hi Alison,

We're happy to hear that you had a positive experience at Fix Auto Stevenage. We appreciate your kind words regarding the repair work, the service provided, and the courtesy car. Thank you for recommending us!

Fix Auto Stevenage

Valorada con 5 estrellas sobre 5

I was given regular updates on progress…

I was given regular updates on progress and all deadlines were met.
Staff were helpful on the phone every time I had any queries.
The body work carried out on the McLaren was outstanding.
An all round excellent service.

11 de junio de 2025
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

Dear Mr Marshall,

We appreciate your positive feedback and are so glad to hear you were happy with the updates and helpful phone support. It's great to know you were impressed with the quality of the work.

Fix Auto Stevenage

Valorada con 5 estrellas sobre 5

The repair work was done quickly and to…

The repair work was done quickly and to a very good standard. I was kept informed by the helpful staff. I would highly recommend.

23 de mayo de 2025
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

We appreciate you taking the time to leave us a 5-star review. We're so glad to hear that you were pleased with the prompt service and high standard of work.

Valorada con 5 estrellas sobre 5

Really friendly staff

Really friendly staff. Did a great job and kept to estimated completion date.

12 de mayo de 2025
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

We're so glad to hear about your positive experience with our staff and the work completed. Thank you for your review!

Valorada con 5 estrellas sobre 5

Fix auto completed a repair to my Toyota

Fix auto completed a repair to my vehicle after an accident. They kept me informed of progress regularly by phone. This improved communication between us.

7 de mayo de 2025
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

We appreciate your feedback and are glad to hear that you were kept informed throughout the repair process. We strive to provide excellent communication and customer service, and we're pleased that our efforts met your expectations.

Valorada con 5 estrellas sobre 5

Stevenage repair centre staff were very…

Stevenage repair centre staff were very friendly and helpful.
The repair process was done efficiently and my car was repaired to a high standard.

29 de abril de 2025
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words. We're delighted to hear that you were happy with the service and quality of the repair you received. We strive to provide our customers with the best possible experience and we're glad you found our staff friendly and helpful.

Valorada con 2 estrellas sobre 5

One very helpful person Andrea

One very helpful person Andrea. However it took two weeks to change a bumper. There were problems getting the right parts.

22 de abril de 2025
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

We appreciate you highlighting Andrea's helpfulness. We understand the frustration of a delayed repair, especially when parts availability is an issue. We strive to provide timely service and will review our processes to improve in this area.

Valorada con 2 estrellas sobre 5

The full repairs were not completed

The full repairs were not completed. There is still damage to the boot door internal plastic part and a rattle from the near side drivers seat area. My wife has spoken to someone at your Stevenage base who is looking into this but I have low scores as all of this was reported post the accident.

16 de abril de 2025
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

We understand your frustration with the incomplete repairs and the ongoing issues with your vehicle. We are committed to providing our customers with the highest quality service and strive to ensure all repairs are completed to the highest standard. We appreciate you bringing these issues to our attention and are working to resolve them as quickly as possible. We will follow up with you directly to discuss these concerns further.

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, they kept us up to date on the progress of the repair. The car was delivered back to us by a very nice chap,(sorry we didn't get his name).
It looks like someone has done a good job of cleaning our car as well.
We would definitely recommend Fix Auto.

17 de abril de 2025
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words and 5-star review. We're delighted to hear you were happy with the service and the quality of the repair. We appreciate you taking the time to share your experience with us. We strive to provide our customers with a positive experience and are glad you found our team helpful and the car returned in a clean state.

Valorada con 5 estrellas sobre 5

Had my car fixed after an accident

Had my car fixed after an accident. My car insurance had been a nightmare to communicate with so fix auto Stevenage had been super helpful with communicating especially Henry. You’ve been amazing! Very informative, I’ve just received back my Range Rover- after slight scratches still left- wasn’t an issue fix auto Stevenage are even sending someone from their workshop to get it touched up at my home address. What phenomenal service especially receiving such poor service from my car insurance to get this dealt with.
So thankyou so much to the team dedicated at fix auto Stevenage. You’ve done amazing body work on my car. Looks like a new car again with a lifetime guarantee given for peace of mind whilst the car is mine.

10 de abril de 2025
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

We are so happy to hear about your positive experience with our team. We understand how frustrating it can be to deal with insurance companies after an accident, and we are thrilled that our team was able to provide you with the support and communication you needed. We are particularly pleased that Henry was able to provide you with the information and assistance you required. We are also delighted that you are happy with the bodywork on your Range Rover. We strive to provide our customers with the best possible service, and we are committed to ensuring that our customers are satisfied with the repairs we provide. We are dedicated to providing a lifetime guarantee on all our repairs, giving you peace of mind knowing that your car is in good hands.

Valorada con 5 estrellas sobre 5

I’m really impressed with the work done…

I’m really impressed with the work done on my wife’s Polo GTI after it was rear-ended. The team did an amazing job—everything looks brand new again. You honestly can’t even tell it was in an accident. Communication was great throughout, and they kept us updated on progress. Super friendly, professional, and clearly take pride in their work. Would absolutely recommend them to anyone needing car repairs!

9 de abril de 2025
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

Thank you for taking the time to share your positive experience. We're delighted to hear that you were so impressed with the work done on your wife's car. It's wonderful to know that our team's dedication to quality and communication made such a difference for you. We strive to provide the best possible service, and your kind words are a testament to our commitment.

Valorada con 4 estrellas sobre 5

Good customer service and excellent…

Good customer service and excellent repair work. This is the second time I have used Fix Auto being my preference over what my insurance company suggested. The only reason i dropped a star was due to lack of contact after I’d left the car. Had to ring to chase them up but other than that the service was good.

4 de marzo de 2025
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

We appreciate your kind words about our customer service and repair work. We're glad you chose us over your insurance company's suggestion. We understand your frustration with the lack of contact after you left your car. We strive to keep our customers informed throughout the repair process and will take your feedback into account to improve our communication.

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Excellent from start to finish. It is a hassle having a car repaired but these guys made it as smooth and stress free as it could possibly be and did a good job.

2 de abril de 2025
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

We appreciate your kind words and are thrilled to hear you had a positive experience. It's our goal to make the car repair process as smooth as possible for our customers. We're glad we were able to help you through this process.

Valorada con 5 estrellas sobre 5

It was a nice service

It was a nice service, nice communication and helpful

1 de abril de 2025
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words and 5-star rating! We're happy to hear you found our service helpful and appreciate your feedback.

Valorada con 5 estrellas sobre 5

Retail repair experience

Very friendly and efficient. High quality repair. I was paying for this myself so although not cheap you get what you pay for.

25 de marzo de 2025
Logotipo de Fix Auto UK - Fix Auto Stevenage

Respuesta de Fix Auto UK - Fix Auto Stevenage

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide high-quality repairs and excellent customer service. Thank you for choosing us.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más