Fix Auto UK - Fix Auto Walsall Opiniones 148

TrustScore: 4.5 sobre 5

4,5

Unit 3 Upper Brook Street, WS2 9NT Walsall, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What started was a call to my Insurers to report that a woman had reversed into me smashing the bumper and grille then I got a call from the garage followed by a call from the Hire Company which kn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had my vehicle repaired after an accident. The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done witho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini... Ver más


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Escrito por la empresa

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • Unit 3 Upper Brook Street, WS2 9NT, Walsall, Reino Unido

  • 01922 611288

4,5

Excelente

TrustScore: 4.5 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Accident repair

Fab company…. Trust worthy and really helpful. Should I ever have any issue again before I’ve even called my insurance company this is who I will be calling.

30 de agosto de 2022
Valorada con 1 estrellas sobre 5

Terrible service I would never use them again!

My repair took over 3 months due to parts shortage. Never got any updates. Very difficult to actually speak to anyone there. I left voicemails but got no response. They took payment when work done, but then my car failed the QC check and had to wait for further work to be done. My fully electric car finally returned to me with "critical low battery charge - performance will be affected" in red on my dashboard display. The guy who returned it to me joked he was worried he might not get to delivery point before charge ran out completely! Luckily I have a charge point at work, but what if I did not? I would not have been able to drive home in my own car! If there was an option for zero stars rating I would have chosen that instead, but one was the lowest I could select. I would never choose to use this company again.

8 de septiembre de 2022
Logotipo de Fix Auto UK - Fix Auto Walsall

Respuesta de Fix Auto UK - Fix Auto Walsall

Hi There,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself. We try to keep our customers informed with any new information throughout the repair process that directly affects the customer.

Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.

Thanks
Fix Auto UK

Valorada con 5 estrellas sobre 5

The team at Fix Auto have been Fanbloodytastic!!

The team at Fix Auto have been brilliant from start to finish!! 5⭐️!!
Sharon at reception is kind and courteous & super helpful. The quality of the repair is great & the drivers are respectful and supportive. Really grateful for the first class service I’ve received from start to finish which was far quicker than I anticipated ☺️!! Huge Thanks Fix Auto Walsall ☺️

11 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fix auto go above & beyond!

A massive thank you to the team at Walsall fix auto, they collected our car and promptly got her sorted (can’t even tell she had a folded boot) the guys who collected was polite, informative and made sure our car was returned spotless!

A special mention though to Sharon on the desk as throughout our repair she’s been amazing! She’s an absolute credit to her company!

A 5**** review from us for your superior service in getting our vehicle back to us! Thank you again.

Nicole & James!

7 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class experience

Excellent service throughout the whole process. Kept up to date with the progress of the repair from day one and the repair was of the highest standards. Can't recommend highly enough.

1 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience

These guys were great from start to finish. Great communication and updates which made the process effortless and stress free.

1 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service is outstanding

The service is outstanding. Sharon was very helpful and friendly, she put me at ease many times, she went above and beyond to help me. My car was clean when it was returned to me, the repair was outstanding. A very high standard of work. The team who took my car for repair and returned my car were so kind and friendly. This is a very well run professional place and I would highly recommend them. The service as a whole was extremely outstanding.

20 de marzo de 2022
Valorada con 5 estrellas sobre 5

One of the best out there!

I'm a self confessed nightmare of a customer (my family and friends all agree) so it's refreshing and very, very rare to find a company that don't just meet expectations but go above and beyond. The guys at Fix Auto Walsall are quite simply outstanding!

11 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

My car had work done here, glad that Fix Auto Walsall took the work on board. The staff here are very helpful and enlightened, the communication standards are superb, they let you know if there any other issues and do a full check over of your car. Results on completion of the work immaculate. Thank you Fix Auto Walsall

11 de marzo de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Slow Progress

!0 weeks time span from date job booked in to completion date was in my opinion too long, however quality of work done was good.

7 de marzo de 2022
Valorada con 5 estrellas sobre 5

I could not be happier with Auto fix services

From the start of my car repair to the end auto fix have been fully professional.informing me of any problem along the way.
My car was collected,Repaired and delivered back to my home,which was a great help due to being disabled.
Sharon in the office was so helpful and understanding. The drivers were polite and friendly.The quality of the repair is outstanding. 10 out of 10 from myself. I could not be happier.

4 de marzo de 2022
Opinión espontánea

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