Fix Auto UK - Fix Auto Wednesbury Central Opiniones 

60
TrustScore: 4.5 sobre 5

4,5

Bridge Business Park, Bridge Street, WS10 0AW Wednesbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Would like to highly recommend this repair service. Having waiting for weeks for the replacement parts, yesterday we received a call to say our vehicle was ready. Thank you what a great Christmas pres... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish. Picked my car up, kept me up to date with what was going on. Dropped my car back off to me and I can honestly say it’s amazing how well the repairs have gone. M... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Car got rear ended, auto fix were brilliant start to finish. Kept me well informed about progress on the car, job was completed very quick. Car got brought back to me by Mitchell, all clean and valete... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience was above and beyond. They kept me updated from start to finish, did a great job on my mobility car, valleted it very nicely, picked up and delivered when they said they would and when t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Sobre Fix Auto UK - Fix Auto Wednesbury Central

Escrito por la empresa

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • Bridge Business Park, Bridge Street, WS10 0AW, Wednesbury, Reino Unido

  • 01215 057999

4,5

Excelente

TrustScore: 4.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(60)

5824 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Couldn’t be happier

Couldn’t be happier. Great communication, sorted all work quickly. Use of a courtesy car which was dropped off when they collected my car from home and then picked up all to suit me!!
Cars not looked so clean for a while either.
Brilliant.

23 de abril de 2024
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

We're so pleased you're happy with the level of service and communication we provided! The clean car is a nice added bonus ;) Many thanks, the Central Accident Team!

Valorada con 5 estrellas sobre 5

Absolutely amazing service would…

Absolutely amazing service would definitely recommend lovely friendly people very helpful

17 de abril de 2024
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Thank you so much for taking the time to leave us a review, we'll certainly pass the message to our team who are always happy to help! Many thanks, the Central Accident Team :)

Valorada con 5 estrellas sobre 5

A smile and good service..

As you know crashing your beloved car ( Vivian) can be a traumatic experience..
But with this friendly crew. You couldn't be in better hands..
They went above and beyond what is expected from a garage.. Even keeping my Gucci sunglasses safe in a drawer.
Thank you Tracy and Bob. If I could give 100 stars 🌟 I would..

16 de abril de 2024
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Thank you for taking the time to provide us with a review, we're so pleased you were happy with the level of service we provide! Many thanks, the Central Team :)

Valorada con 5 estrellas sobre 5

Really good service

Really good service, car finished and cleaned to a really high spec. Did quicker than expected aswell. Very very pleased. Highly recommend.

11 de abril de 2024
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, Thank you for taking time out to provide us with a review. We are so please that you are happy with the level of repair and service you received whilst your vehicle was being repaired. Many thanks

Valorada con 1 estrellas sobre 5

Awful customer service Bob on the desk…

Awful customer service Bob on the desk couldn't be more unhelpful. He laughed in my face after arranging a hire car on false plates causing undercover police stop at burnt tree for motability customer. Well done Bob for consistent lies and misery wouldn't recommend this circus if it was the last garage open JOKERS

29 de agosto de 2023
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, We are sorry to hear that your experience with Fix has not lived up to your expectations. We have passed over your file over to the main hub, who are looking at the allocation of your vehicle to get this matter resolved promptly

Valorada con 1 estrellas sobre 5

My car was taken in for repair on 21st…5 MONTHS OF WAITING & STILL NOT BEEN REPAIRED

My car was taken in for repair on 21st February 2023. Here we are 5 MONTHS later & it's still there 😠. Apparently they are waiting for 'parts'to be delivered? My car is actually drivable, the damage caused by an accident was mostly cosmetic (new bumper) so where are these 'parts'actually coming from? I'm really not happy at all, it's becoming a not funny joke. Unbelievable.

21 de febrero de 2023
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, Thank you for providing us with this feedback. We are so sorry that the repairs to your vehicle have taken such a long time to resolve. As you can appreciate, parts arrivals and deliveries are somewhat out of our control, but this has been forwarded over to the manager for further investigation. We shall be in contact with yourselves shortly to provide an update. Many thanks for your patience

Valorada con 1 estrellas sobre 5

Worse than when it originally went in, and possibly one of the worst customer experiences of all time

Car went in to repair very minor denting on the drivers door. When the car was received back everything initially looked ok, though it was march and there was snow on the ground so hard to tell with a white car. As weather has improved its become evident that the repair is sub-standard. There are what look like dent/ripples in the paint in areas not near where the car was originally damaged. I wouldn’t be surprised if it was damaged at their site as they had the car rather a long time. The car went back in yesterday to rectify the issue and I’ve just received it back and it looks exactly the same, save it being cleaned. Avoid this place.
Update 20th July: So the madness continues. The car went back in (for a second time) on the 3rd July, came back on the 7th (still no good), went straight back and that was 2 weeks ago. I was supposed to get it back on the 18th or 19th, but I heard nothing so chased and they told me it would be back today. Nothing today, so chased again, and now it’s tomorrow. You couldn’t make this up. Hands down worst experience ever!
Update 01/08/23 - Car has come back. Still looks rubbish. Also starting to suspect that the wing has been painted as well as the door (though there was no damage there, initially). There are inclusions in the paintwork of both the door and the wing, but nowhere else. Convinced now that they have damaged the car at their place, so had to repair the wing. Criminals.

10 de marzo de 2023
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Afternoon, Thank you for leaving your feedback. We're sorry your experience didn't match your expectations as we pride ourselves in our service and repairs. I believe we currently have your vehicle in our bodyshop,identifying your concerns. Our team will be in contact with you with an update. Many thanks Fix Auto Wednesbury Central

Valorada con 5 estrellas sobre 5

Excellent service. Lovely people.

My experience was above and beyond. They kept me updated from start to finish, did a great job on my mobility car, valleted it very nicely, picked up and delivered when they said they would and when they had to cancel original date they called me the day before and were very pleasant and open about reasons why. The men that came to pick up my car and deliver it back to me were absolutely lovely. Respectful and kind.. Great service overall. Thank you very much

8 de junio de 2023
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, We are very pleased that you are happy with the service you have received from ourselves. We will be sure to pass over the message to our team member for you

Valorada con 5 estrellas sobre 5

The Team at Wednesbury made a fantastic…

The Team at Wednesbury made a fantastic job of my Kia, kept me well informed throughout, very happy with service

1 de junio de 2023
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, We are very pleased that you are happy with the level of service and car repair you have received. Many thanks The Fix Auto Wednesbury Team

Valorada con 1 estrellas sobre 5

Absolutely terrible!!

Absolutely terrible!!! Car booked in for collection and then cancelled last minute. Unable to contact for update on when car will be collected for repair as nobody ever answers the phone and if they do they couldn't care less. Still waiting for collection and repair 10 weeks after collision.

Following your response I tried calling the number you provided but as I stated in my initial review you don't answer the phone. 0 stars

27 de abril de 2023
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

ood Afternoon, Thank you for leaving your feedback. We're sorry your experience is not matching your expectations as we pride ourselves in our service and repairs. With regards to the communication and update of collection, please contact our transport department on their direct line 0121 505 7999 ext 202 in order to get this matter resolved

Thanks
Fix Auto Wednesbury Central

Valorada con 2 estrellas sobre 5

The repairs have been worked all fine

The repairs have been worked all fine. It was the communication at the end of the repair between the Garage, Fix Auto central hub and the insurance company. The vehicle was finished but not able to collect for over 3 days due to no VAT invoice and the garage not able to confirm the cost we had to pay. Very frustrating and disappointing ..

2 de abril de 2023
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, Thank you for leaving your honest feedback. We're sorry your experience didn't match your expectations as we pride ourselves in our service and repairs. In relation to communication, we will be sure to pass this to the relevant managers to deal with internally.

Valorada con 5 estrellas sobre 5

As best an experience it could be under…

As best an experience it could be under the circumstances. Efficient, helpful and informative

11 de enero de 2023
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Afternoon, Thank you for your feedback. This will be passed over to our team. We are extremely pleased that you are happy with the level of service you have received. Many thanks in advance Fix Auto Wednesbury

Valorada con 5 estrellas sobre 5

Car got rear ended

Car got rear ended, auto fix were brilliant start to finish. Kept me well informed about progress on the car, job was completed very quick. Car got brought back to me by Mitchell, all clean and valeted. An excellent job completed with the repairs. Couldn’t recommend them enough!

21 de diciembre de 2022
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning Thank you for your honest feedback. We shall be passing this feedback over to our transport department for you. We are extremely pleased that you are happy with the repairs to your vehicle. Many thanks The Fix Auto Team in Wednesbury

Valorada con 5 estrellas sobre 5

Excellent

Excellent service from start to finish. Picked my car up, kept me up to date with what was going on. Dropped my car back off to me and I can honestly say it’s amazing how well the repairs have gone. My car looks completely brand new again, refurbished my wheels and everything. A class. Would recommend always.

21 de diciembre de 2022
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, Thank you for providing us review as this is very much appreciated. We are very pleased that you are happy with the level of service and car repair you have received. Many thanks The Fix Auto Wednesbury Team

Valorada con 5 estrellas sobre 5

Very Pleased With work Don…

Ray

Exhalent reaper to my car kept informed every two days shame they had to wait for parts

9 de noviembre de 2022
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning,

We are so pleased that you are happy with the repair to your vehicle. Thank you for providing feedback to our bodyshop. Fix Auto Wednesbury Team

Valorada con 5 estrellas sobre 5

Great service

Prompt, friendly and efficient service. A pleasant, friendly gentleman delivered courtesy car and collected our car from home, which was a big help to us. The repair, a replacement bumper to a 6 year old Vauxhall Insignia, was completed in just a few days. When our vehicle was returned to us, it had been completely cleaned, inside and out. I wasn’t aware that would be done and was delighted. Car looks great! Only downside for me was Fixauto were unable to supply a courtesy vehicle with automatic transmission. I preferred that my husband did all the driving of the manual Corsa supplied as he regularly drives them. Although I passed my driving test in a manual car and have owned a few, it’s over thirty years since I drove one.

20 de octubre de 2022
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Afternoon, We are so pleased you are happy with the repair and service you have received from our body shop. In reference to the car, we have passed this over to management for future cases.
Thank you Fix Auto Wednesbury

Valorada con 1 estrellas sobre 5

Already submitted

5 de octubre de 2022
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, Thank you for leaving your feedback. We're sorry your experience didn't match your expectations as we pride ourselves in our service and repairs. In relation to communication, we will be sure to pass this over to the relevant managers to deal with internally.

Valorada con 5 estrellas sobre 5

Brilliant from start to finish the…

Brilliant from start to finish the young man who picked my car up and dropped it off is a credit to your company thank you so much

29 de septiembre de 2022
Opinión espontánea
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, We are very pleased that you are happy with the service you have received from ourselves. We will be sure to pass over the message to our team member for you

Many thanks from The Fix Auto Wednesbury Team

Valorada con 4 estrellas sobre 5

Good repair

Good repair. Communication quite good.

29 de septiembre de 2022
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, We are pleased that you have been happy with the level of service and the repair to your vehicle

Thank you Fix Auto Wednesbury Team

Valorada con 5 estrellas sobre 5

Very pleased with the work don on my…

Very pleased with the work don on my vehicle it was like a brand new car when it came back
Many thanks

29 de septiembre de 2022
Logotipo de Fix Auto UK - Fix Auto Wednesbury Central

Respuesta de Fix Auto UK - Fix Auto Wednesbury Central

Good Morning, Thank you for your review! We are so pleased that you are happy with the standard of repair to your vehicle.

Many thanks The Fix Auto Wednesbury Team

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