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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The HP Omen 17 ck2000na has an infamous issue with its fans, where they will work perfectly fine and then suddenly stop for no reason. I initially assumed the fans themselves were broken and bought... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Update of 29 March 2026 Immediately after my review of 25 of February the Owner/CEO of Fixfactor got in touch with me recognising that the Company made a mistake and that the man in charge... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service for Lenovo Yoga Laptop. Have used these guys three times for separate issues. First they fixed a huge crack in my screen, then sorted out an issue with my conference calling on teams... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dead laptop with important unbacked up files. Really happy with the service: Fix was quite quick and covered by initial diagnostic fee with options presented for longer-term fix. One of the more remar... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de teléfonos
  2. Servicio de reparación de computadoras
  3. Asistencia y servicios informáticos
  4. Servicio de reparación electrónica
  5. Tienda de reparación de teléfonos celulares

Escrito por la empresa

We fix what others can't. Specialising in fast and reliable phone, tablet, and laptop repairs, from cracked screens to complex motherboard issues and data recovery. With over 10 years of experience, we're your trusted choice. Visit our workshops in Wimbledon or Victoria, or use our convenient UK-wide mail-in service. Don't bin it, fix it with Fixfactor.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Quick great

Quick, great, phone works again

4 de julio de 2019
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Valorada con 5 estrellas sobre 5

The service was excellent throughout.

The service was excellent throughout.
I did however had my phone delayed due to the replacement part to be fitted turned out to be faulty.

2 de julio de 2019
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Valorada con 5 estrellas sobre 5

Very professional service

Very professional service. With Fixfactor I have fantastic experience.
They fixed my old Iphone run over by a car. I tried in four other shops and only the Fixfactor take on to reaper my old phone and rescue all my important data. It took 4 days but the phone is as new.
Many thanks to Martin for his clear and professional advice.

14 de junio de 2019
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Valorada con 5 estrellas sobre 5

These guys are fantastic

These guys are fantastic! So helpful, friendly, and fast. I’ve been to repair shops where they look down their noses or are just rude, but the people at FixFactor always have a smile and nice word, no matter how silly you’ve been. And their work is beautiful. They fixed my cracked iPad glass with a tempered glass, and it works better than it did before the break. I absolutely recommend them.

7 de junio de 2019
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Extremely pleasant. Fixed charging port of Moto G4+ in a couple of hours.

Recommended!

31 de mayo de 2019
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Valorada con 5 estrellas sobre 5

The battery on my HTC10 phone was dying…

The battery on my HTC10 phone was dying but I found out it is not an easy phone to get into and repair so if you can find anyone to do the job, it is expensive. I rang Raphone who said fhey could change the battery and I travelled over to their Wimbledon shop the following morning. It took two hours and cost £118 as they quoted (included a new screen) but now have a working phone again. Very professional, helpful guys who are keen to provide a good service. Recommended.

5 de abril de 2019
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Valorada con 5 estrellas sobre 5

I used Raphone for the first time…

I used Raphone for the first time today. They repaired a Dell laptop for us. Excellent service. Very professional. Friendly and offering their services at very fair pricing. I don`t tend to make a habit of recommending firms but I`m delighted to wholeheartedly recommend this friendly and highly professional firm to others.

Peter Chaloner, Chief Executive, Ashley Milton Property Agents.

27 de marzo de 2019
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Valorada con 5 estrellas sobre 5

Super fast, top quality phone servicing

Found Raphone on Google as I was looking to get my old Nexus 6P battery replaced. I posted it on Saturday morning and it was back with me on the Tuesday. The phone is in perfect condition, the service was super quick and, if I ever need a phone repaired again, Raphone will be top of my list! Totally recommend.

9 de marzo de 2019
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Valorada con 5 estrellas sobre 5

Absolute top notch company, highly recommended

I just wanted to say that this company completely astonished me, their service was super fast, I posted it on Monday, they emailed to say received on Tuesday morning, it is now Thursday and I have just received it back! It's in perfect condition again, I'm so glad to have it back and can't recommend Raphone enough. Super fast service, updates throughout the whole process and top notch work. Thank you so much!

28 de febrero de 2019
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Valorada con 5 estrellas sobre 5

Raphone: high professionality and quality!

I broke my Honor 8X's display three days ago and I was desperate (I bought it in November), I've also tried with the Honor/Huawei service but they need a very long time to repair it.
So, I've found Raphone during a desperate search on Google, basically, they are the only company in London that could help me!
I got an appointment and I went to the shop...Ladies and Gentleman, I had the best service in my life, they take care of you from the beginning until the reparation is done!
Thank you very much Cezary and to all the Raphone Team!
I want to recommend Raphone to all of you, they are GREAT!

22 de febrero de 2019
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Valorada con 5 estrellas sobre 5

Excellent service, fast, very well priced.

Smashed the glass on my iPad and damaged the corner when it hit a tiled floor. Needed it fixed fast. Good indication of pricing on the website. Ra Phone booked me in the same day and repair took exactly as long as they said it would. Glass replaced and they managed to make the corner look a lot better than it did before which saved replacing another part. That was mid Dec and a month later iPad is working beautifully and good as new. Much cheaper than Apple and service is faster and better. Would absolutely recommend.

17 de enero de 2019
Opinión espontánea
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Respuesta de fixfactor.co.uk

Thank You Jacky for the lovely review.

Raphone Team

Valorada con 5 estrellas sobre 5

Mobile battery replaced on 15/12/18.

Mobile battery replaced on 15/12/18.
Efficient, helpful, professional, polite and really excellent service. I would highly recommend.

16 de diciembre de 2018
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you Austen for taking the time and leaving the review.

Raphone Team

Valorada con 5 estrellas sobre 5

Honest

Honest, quick, good communication.

13 de diciembre de 2018
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you Declan. All the best.

Raphone Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service! Very friendly and knowledgeable staff who really care about fixing your device and know what they are doing! Definitely recommend!

5 de diciembre de 2018
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you Erin for the review. All the best.

Raphone Team

Valorada con 5 estrellas sobre 5

Fast & Friendly

Fast, honest and friendly service!

Fixed the rear camera glass on my iPhone X

Thank you!

10 de noviembre de 2018
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you Beauly! All the best.

Raphone Team

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