Absolutely outstanding service. Easy stress free process. Collection was easy, kept fully informed through the whole process and returned quickly. Made 2 calls to Console Doctor with a few queries and... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Excellent repair and so speedy. From posting to returned it took 5 working days. This is the 4th I’ve now used Console Doctor (one for PS5 controller and others for fault iPads) and I honestly cannot... Ver más
La empresa ha respondido
Brilliant service, i have Sky Protect, once Sky contacted console doctor I quickly got a DPD label, I packed up my controller and sent it off, Console doctor, found the issue, fixed it, tested control... Ver más
La empresa ha respondido
Brilliant!! My ps5 was collected the courier had special box for it so didnt need send in original packaging, box was lined with foam so it was safe from being damaged while in transit it was collecte... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de reparación de computadoras
- Asistencia y servicios informáticos
- Taller de reparación eléctrica
- Servicio de reparación electrónica
- Servicio de reparación de teléfonos
Escrito por la empresa
Games Console Repair Service
Información de contacto
Quayside i4, Albion Row, NE6 1LL, Newcastle upon Tyne, Reino Unido
- 0191 580 1838
- Contact@consoledoctor.co.uk
- consoledoctor.co.uk
4,8
Excelente
296 opiniones
Ha contestado el 88% de las opiniones negativas
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Fast efficient with a great result.
Fast efficient with a great result.
17 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Glad to hear it! Thanks for the 5 stars!
Wonderful brilliant and fantastic
Wonderful brilliant and fantastic
20 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Thanks for the review!
Respuesta de Console Doctor
Thank you so much!
Absolutely outstanding service
Absolutely outstanding service. Easy stress free process. Collection was easy, kept fully informed through the whole process and returned quickly. Made 2 calls to Console Doctor with a few queries and customer service was fantastic. Would highly recommend and will definitely use again in the future.
13 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Wonderful assistance 👍
17 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Much appreciated! We aim to keep it that way!
Amazing service
Amazing service. Collected, fixed and returned all in 3 days. Returned looking like new.
14 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Thank you! The feedback is much appreciated.
Very good very quick and easy to do
Very good very quick and easy to do
13 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
We aim to keep it that way!
Respuesta de Console Doctor
Thanks for the 5 stars!
Easy to book a repair
Easy to book a repair.
Console was repaired and returned quickly
2 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Thank you! The feedback is much appreciated.
Excellent repair and so speedy
Excellent repair and so speedy. From posting to returned it took 5 working days. This is the 4th I’ve now used Console Doctor (one for PS5 controller and others for fault iPads) and I honestly cannot fault the service I’ve received - absolutely flawless every time.
13 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Much appreciated! We aim to keep it that way!
Brilliant service
Brilliant service, i have Sky Protect, once Sky contacted console doctor I quickly got a DPD label, I packed up my controller and sent it off, Console doctor, found the issue, fixed it, tested controller, and sent it back to in a matter of days. Also very well packaged. Throughout I received email updates too which was very helpful.
13 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Glad to hear it! Please reach out if you need any assistance in future!
Respuesta de Console Doctor
Much appreciated!
Awesome services
My controller came back looking like new. I’m really grateful. These guys are experts.
11 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Thank you so much!
Fantastic service
Fantastic service, arranged pickup of broken console and was sent back within a couple of days fully working and had been cleaned, so a massive thank you from me
2 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
You're welcome! Thanks for the feedback.
Prompt collection and return
Prompt collection and return of quest 3 controller, fully repaired and working perfectly. Great communication and everything went smoothly as planned.
2 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Picked up my boys VR
Picked up my boys VR, kept in touch with when it would be fixed and returned. The VR is now back, thankfully and working better than ever, we have a very happy boy again. Would highly recommend.
9 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Glad to hear it! Thanks for taking the time to leave this review.
Respuesta de Console Doctor
We do indeed! Thanks for the review!
Respuesta de Console Doctor
Thanks so much for the feedback!
No communication at all
We sent our ps5 off to be repaired after frequent overheating warnings. Arranging collection was easy and straightforward.
I took just over a week to be repaired but it was over Easter bank hols so to be expected. However once the device got to destination we received no other updates from console doctor until we got a message with a DPD delivery slot and the device was sent back to us. We have no idea if it was repaired, whether any faults were found.. nothing. Also the device showed as online most days it was at the repair centre which in its self isn’t too suspicious but it also showed a new game downloaded and 111 hours played, which is odd because no-one in my house had ever heard of this game before.
9 de abril de 2026
Opinión espontánea
Respuesta de Console Doctor
Hi, I'm so sorry to hear this. It is strange that you did not receive any updates from us during the repairs process. Automated messages are typically sent when we receive an item, complete the repair and when we post it back via DPD.
With regards to the console's activity, we have to fully test the devices we receive to ensure the repairs that we have carried out are successful before we post anything back. A large part of this testing procedure involves leaving it to run games for a set amount of time as a stress test. We tend to use our own test accounts to download and run games for this purpose and I can only apologise that this was not removed after the fact.
If you have any further queries or concerns, please email us at contact@consoledoctor.co.uk.
picked up from my home quickly and…
picked up from my home quickly and returned within a week
31 de marzo de 2026
Opinión espontánea
Respuesta de Console Doctor
Thanks for the positive feedback!
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