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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The HP Omen 17 ck2000na has an infamous issue with its fans, where they will work perfectly fine and then suddenly stop for no reason. I initially assumed the fans themselves were broken and bought... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Update of 29 March 2026 Immediately after my review of 25 of February the Owner/CEO of Fixfactor got in touch with me recognising that the Company made a mistake and that the man in charge... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service for Lenovo Yoga Laptop. Have used these guys three times for separate issues. First they fixed a huge crack in my screen, then sorted out an issue with my conference calling on teams... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dead laptop with important unbacked up files. Really happy with the service: Fix was quite quick and covered by initial diagnostic fee with options presented for longer-term fix. One of the more remar... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de teléfonos
  2. Servicio de reparación de computadoras
  3. Asistencia y servicios informáticos
  4. Servicio de reparación electrónica
  5. Tienda de reparación de teléfonos celulares

Escrito por la empresa

We fix what others can't. Specialising in fast and reliable phone, tablet, and laptop repairs, from cracked screens to complex motherboard issues and data recovery. With over 10 years of experience, we're your trusted choice. Visit our workshops in Wimbledon or Victoria, or use our convenient UK-wide mail-in service. Don't bin it, fix it with Fixfactor.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Reliable

Local to me, while lived at Kingston road. Great service. I used it twice, all good. Good value for service. Both devices work perfectly after service.

3 de junio de 2025
Opinión espontánea
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Respuesta de fixfactor.co.uk

Hi Luis, thank you for your review! We appreciate your trust and we're always here to help if you need us!

Valorada con 5 estrellas sobre 5

Quick laptop repair

Quick laptop repair and overheating cleaning service

13 de junio de 2025
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Hi Vinh, thank you very much for your review!

Valorada con 5 estrellas sobre 5

I wish my phone would break ...

I arrived at Fixfactor Oxford Street late on the Thursday afternoon before Easter, with my son and his (_not_ so mainstream make /model) broken-screened phone. Although they were unable to help out in the end as we were in UK on holiday and due to return before spare parts would be available, I cannot recommend this super friendly and extremely professional business highly enough. I have no doubt they could have followed through on the repair; it took just minutes to diagnose the extent of the damage, determine where to source the correct replacement part from, when it would be available, and what the cost would be - I wish my phone would break so I had the opportunity to go back! :)

17 de abril de 2025
Opinión espontánea
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Respuesta de fixfactor.co.uk

Hi Amanda, thank you very much for your kind review! It really means a lot to us and wish we could help more! Was great meeting you and wishing you all the very best!

Valorada con 5 estrellas sobre 5

Quick repair

Helpful pre-discussion on the phone to check they could help. Quick repair, very satisfied.

22 de abril de 2025
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Hi Philip, thank you for your kind review! We're glad our team is doing a great job!

Valorada con 5 estrellas sobre 5

Great service!

Darius and Anna were very and friendly helpful and they retrieved the data I needed from a failing drive with 100% success.

23 de abril de 2025
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Hi Tony, thank you very much for such a review! We're always here to help!

Valorada con 5 estrellas sobre 5

company laptops

Have fixed many of our company laptops over the years, always do a great job and for a very reasonable price

24 de febrero de 2025
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Thank you! We're glad we could help and even more happy seeing our customers returning!

Valorada con 5 estrellas sobre 5

These are my go-to guys

These are my go-to guys - like having your own in house tech team. Affable, don't talk jargon at you (well, only a wee bit, but that's the job!) and I'm a repeat customer for all my phone, tablet, laptop and desktop issues!!

Their order management and billing systems are really good too.

4 de abril de 2025
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Hi Roderick, we're glad to see our customers returning! Thank you for your trust and sharing your experience with us.

Valorada con 5 estrellas sobre 5

It’s always a pleasure using Fixfactor

It’s always a pleasure using Fixfactor. I trust my issues to be resolved in a speedy and professional manner. I’ve used them on two separate occasions now and happily recommend them wherever I can.

12 de abril de 2025
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Hi Champagne, thank you for your trust in our services! We are happy to see our customers satisfied and feel motivated to keep up with quality service.

Valorada con 5 estrellas sobre 5

Fixfactor installed new batteries in my laptop

Fixfactor fitted new batteries to my Microsoft Surface Book 2. This laptop has batteries in both the keyboard and the screen units. They completed the work quickly and to a very high standard. This computer is not designed to be repaired and it is impossible to tell that it has been opened. Communications were quick and clear. Very professional.Great job Fixfactor! Thank you.

6 de marzo de 2025
Opinión espontánea
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Respuesta de fixfactor.co.uk

Hi Robin , glad to hear our team could help! Thank you for sharing your experience. Fixfactor team always feel motivated when see our customers satisfaction.

Valorada con 5 estrellas sobre 5

Brilliant bloke and excellent service

Popped in today, because I had issues with a charging port on a phone, despite being a top of the range for its day was more than a few years out of any chain mender's ability to sort, (I'm looking at you Pocket Geek, Surrey Quays).

Let's just say what a blinding bloke and an excellent service.

100/10

And no I'm not a bot or a family member.

Genuinely honest service at a more than reasonable price ;-)

4 de febrero de 2025
Opinión espontánea
Logotipo de fixfactor.co.uk

Respuesta de fixfactor.co.uk

Hi Graeme, thank you very much for sharing your experience with us!

Valorada con 5 estrellas sobre 5

Excellent knowledge

My email enquiry was responded to within minutes followed by a call to discuss my mobile phone issue as the USB charging port wouldn't connect or charge.
Upon his advice I was able sort the problem out myself without need to visit the store. Very helpful and genuine.
Thank you!

9 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really pleased these guys saved my data…

Really pleased these guys saved my data after my phone was water damaged, was incredibly important has had two of my beautiful dogs last ever photos plus 4000+ more photos that were precious. An added bonus is the phone seems to be working again too. Thank you

17 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I went to them with what I thought may…

I went to them with what I thought may be a virus on my iPad. They looked at it there and then and determined it was an aspect of Norton that was causing the problem and I disabled it.

Very helpful and, despite my offer, declined to charge me.

1 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent iPhone repair service

Excellent, friendly, professional, and very quick service - sorted my iPhone issue within minutes of my walking through their door. Thank you very much! I'd definitely recommend them to family and friends (and have now done so).

3 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Samsung phone restored by Fixfactor

The repair in question was to replace the charging port on my Samnsung mobile phone. I initially experienced some problems after the first repair but Fixfactor cheerfully accepted the phone back again and changed the connector again at no charge to me. It is now charging perfectly ansd has restored the reliability and usability of my phone. At all times during the complete repair process, Fixfactor kept me fully informed of each step.
I fully recommend them.

29 de septiembre de 2022
Opinión espontánea

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