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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First time I have used this company and I was delighted with the repair of my screen.The Fitbit was returned quickly and looked good with every function working perfectly.I was impressed with the tim... Ver más

Valorada con 5 estrellas sobre 5

Found this company on google as my Fitbit versa 2 screen unfortunately broke. Couldn’t fault Louis at all. Great service, very prompt replies and quick turnaround! Had to wait for a shipment of new sc... Ver más

Valorada con 4 estrellas sobre 5

My wife's Versa 3 watch is working again after she dropped it; all it needed was a new screen. Turnaround would have been quick and deserved 5 stars but the carrier let them down and made it almost a... Ver más

Valorada con 5 estrellas sobre 5

I checked the reviews before sending off my FitBit for you never can tell about a company's service. The numerous 5 star ratings were absolutely right, I sent my FitBit on Tuesday and received it bac... Ver más

Información sobre la empresa

  1. Servicio de reparación electrónica
  2. también en la categoría
  3. Tienda de electrónica

Escrito por la empresa

Don't want to spend big for a brand new tracker or smartwatch? Pay a fraction of the price for a repair! You don't need to fork out for a new tracker or smartwatch when you can have your broken existing Fitbit serviced by us for a lesser cost. We at FixFitbits are here to help you to get back into your wellness routine as quick as possible.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(126)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very Efficient Service!

Delighted that Fix Fitbits exists, rather than have to throw broken items away. My Fitbit Sense 2 suffered a smashed screen when it was dropped on a tile floor and Fix Fitbit expertly fitted a replacement LCD screen. My Sense 2 Smart watch was repaired very quickly, returned well packaged within a week, and is now as good as new! Great service and fairly priced.

10 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service from "Fix Fitbits"

I was unsure about sending my fitbit off for repair but so glad I did! It was returned as good as new ( if not better!) within one week with a brand new face. Communication was superb throughout the process so 100% recommend this company!

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was apprehensive about sending my…

I was apprehensive about sending my Fitbit Sence away but was unable to find somewhere local to fix it
I have only had it couple of months and managed to crack the screen somehow
Received it back this morning (Saturday) after posting Monday morning so took less than a week
Good communication and looks great again
Thank you so much
100 recommend

15 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed with my experience

Very disappointed with my experience. My watch had a cracked in the bottom corner of the screen. It has been working fine for at least 3 months. I sent my perfectly working Versa 4 watch for a screen replacement only to be told that my watch can’t be repaired due to faulty motherboard. They returned my watched with the screen replaced with a second hand screen. They did refund my £48.00
Replacing the screen was a waste of time as the watch is completely useless.

7 de octubre de 2025
Opinión espontánea
Logotipo de Fix Fitbits

Respuesta de Fix Fitbits

Hi Zak.

Thanks for your review, although I am a bit disappointed by it.

Your watch didn't work for us when we received it, as we couldn't get it to turn on. Once we used a new screen, the watch powered on but crashed & rebooted every time. Unfortunately we only repair screen issues on your model of watch so this repair was beyond what we could do for you. We were very transparent with how the repair went & we refunded your entire fee, including postage, so we lost money from this order.

As your screen was cracked before the repair, we weren't able to refit your original screen back onto your device so we fitted a working, non cracked, second hand screen onto your watch. We thought you could then have the watch repaired by somebody elsewhere and you wouldn't be out of pocket from your experience with us.

Hopefully you're able to find somebody who can complete the necessary repair for you.

Valorada con 5 estrellas sobre 5

Fitbit screen repair

Sent 2 Fitbit charge 2’s off for screen repair as both had terrible cracks but work perfectly well.
Came back and look like new so I’m very happy and means don’t have to buy a 3rd!

26 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

sceptical

Although sceptical about sending my watch to London for repair, couldn’t fault the service. The watch was back and fully repaired within the week. Thank you

17 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, great communication and speedy return of my Fitbit in great working order, thank you so much.

11 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Had a slight issue with my first order but this was resolved really quickly and professionally. Would definitely recommend.

7 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Needed a new screen for my Sense watch. Posted it on a Monday, got confirmation it could be repaired the next day. Screen replaced and took delivery on the Friday the same week. Looks like new.

8 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Screen replacement

Excellent service. Easy application to explain your fault in order to receive a quote.
Excellent communication and easy payment method.
Fixed and returned in less than a week.
Watch like new at a fraction of the price.
Highly recommend.

16 de julio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Amazing job for my FITBIT Versa 3

The communication was efficient, the repair was quick, the screen looks brand new. I was really please with the work done on my Fitbit Versa3.
It's just a pity that we can't get the watch to be send to Europe only in UK that's why I put 4 stars.

9 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great communication, instant response to enquiry about screen replacement. Great instructions on posting, once payment went through, my Fitbit was fixed and sent back. Really would recommend this company.

20 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really attentive and great customer service

Really attentive and great customer service. Unfortunately my watch wasn't fixable but they kept me updated, answered any questions and replied to my emails really quickly - and offered me a full refund when it transpired it couldn't be fixed. Definitely would recommend!

13 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Service

Amazing Service. Sent my fitbit off for a replacement screen and on receipt by Fix Fitbits, got an acknowledgement and cost of repair information. Then fitbit repaired and posted back to me. Took exactly a week and everything worked wonderfully well. Thank You.

30 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Fitbit screen replaced and back with me within a week. Great communication throughout. Thank you. Will definitely recommend you.

19 de abril de 2025
Opinión espontánea

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