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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First time I have used this company and I was delighted with the repair of my screen.The Fitbit was returned quickly and looked good with every function working perfectly.I was impressed with the tim... Ver más

Valorada con 5 estrellas sobre 5

Found this company on google as my Fitbit versa 2 screen unfortunately broke. Couldn’t fault Louis at all. Great service, very prompt replies and quick turnaround! Had to wait for a shipment of new sc... Ver más

Valorada con 4 estrellas sobre 5

My wife's Versa 3 watch is working again after she dropped it; all it needed was a new screen. Turnaround would have been quick and deserved 5 stars but the carrier let them down and made it almost a... Ver más

Valorada con 5 estrellas sobre 5

I checked the reviews before sending off my FitBit for you never can tell about a company's service. The numerous 5 star ratings were absolutely right, I sent my FitBit on Tuesday and received it bac... Ver más

Información sobre la empresa

  1. Servicio de reparación electrónica
  2. también en la categoría
  3. Tienda de electrónica

Escrito por la empresa

Don't want to spend big for a brand new tracker or smartwatch? Pay a fraction of the price for a repair! You don't need to fork out for a new tracker or smartwatch when you can have your broken existing Fitbit serviced by us for a lesser cost. We at FixFitbits are here to help you to get back into your wellness routine as quick as possible.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(126)

24 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast and efficient

The website was helpful and I checked with a phone call if a fitbit charge 2 could have its screen replaced. It was done and returned afr more quickly than expected. A brilliant company with real people to speak to.

19 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Contacted Fixfitbits, explained fault, received a quote, transferred money required and fixed Fitbit arrived back with me a few days later
Very happy with service.

10 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service

Fitbit fixed and returned very quickly, working fine again and with a nice new screen. Fully recommend.

4 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy Customer

Was a little uneasy about sending off my Fitbit sense in the post and then paying for a new screen in advance. Delighted to have it back with a brand new screen all working perfectly. Communication from the Fixfitbit team was excellent too.

2 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from Louis and the team. I scratched my watch bouldering (I won’t be wearing a watch bouldering again!) and they made my Fitbit look brand new again. I think we should all be making an effort to extend the life of electronics for environmental purposes and this company do a great job.

13 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Filled in the repair form online, email next day asking a few questions about the fault and said the could fix it. Sent to them in the post, they received it Wednesday morning, fixed it and I got it back Saturday afternoon via dpd. Kept in touch throughout the process and much cheaper than replacing it which is all fitbit themselves would offer. Issue was a faulty screen which still didn't work after all the suggestions but fixfitbit repaired no issues, would recommend.

24 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service
My Charge 3 screen was black all the time. I posted to them on a Thursday afternoon and received it back on the following Thursday despite there being a Bank Holiday in between. Very good communication throughout.

4 de mayo de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Really good service

Really good service, Fitbit repaired looking as good as new. Only one point could just send a email to say they have received payment, other than that a good service

3 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Repair dont replace!

Fantastic service, communication and repair. The strap on my fitbit charge 2 fell off and I was unable to attach one side, having purchased several new straps it was clearly the fitbit. I contacted wefixfitbits and Kristian responded very quickly with the possible issue and a quote. I sent my fitbit off and within 4/5 days (there was a weekend in between) it was back! Turns out the housing was bent. I would always much rather get something repaired than replace and I am thrilled my fitbit was able to be repaired. Highly recommend Kristian at wefixfitbits.

1 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and efficient service

Quick and efficient service. Excellent communication along the way. Timescales met for each stage of the process. Would highly recommend

25 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Five Stars

So pleased with service received. My Charge 2 had a badly damaged screen. I posted it 2nd class on a Friday afternoon, and on Wednesday the following week it was back on my wrist actually looking brand new :)

Really good communication too, and quick, accurate quote after initial inquiry. Really glad I decided to repair rather than replace. Many thanks!

25 de enero de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Fitbit Repair

Good communication in update of repair returned within 5 working days. I would have given 5 star but for the cost of £7 postage for returning the item when cost of sending item via Royal mail was £3.35

20 de enero de 2023
Opinión espontánea
Logotipo de Fix Fitbits

Respuesta de Fix Fitbits

Thanks for taking time to leave a review!

Just for transparency - £7 is the cost to post via DPD with tracking, insurance and a 1 hour delivery time slot.

Using postage methods for £3.35, the device would not be insured and if it were to be lost with no compensation, it would not bode well for us or the customer.

Valorada con 5 estrellas sobre 5

Very efficient and prompt service

Very efficient and prompt service. I have had my Fitbit for years and was upset when I lost it in a car park due to a faulty strap. The screen and display were badly damaged after a car had run over it. I found fixfitbits online who gave me a quote. I paid the invoice and then posted the watch. Despite this happening over the Christmas / New Year period the watch was repaired and returned within a week. Very good communication throughout the process. Now as good as new. Very happy.

6 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Yes was all really simple

Yes was all really simple! I emailed with a picture to get a quote and then posted the product to FixFibits and they confirmed the quote and repaired my watch within a week of receipt. It all seems to be working now so I am very pleased

20 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service - would highly recommend

I was a little apprehensive sending my Fitbit away to Fix Fitbits (which I found online). However, I had no reason to worry, they kept me informed throughout the whole process and I had my Fitbit back fixed within a week. My screen was badly scratched due to a fall, but it came back as good as new. Thank you Fix Fitbit!

3 de octubre de 2022
Opinión espontánea

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